Webtrends Optimize Reviews & Product Details

Very engaged and knowledgable team. We are very impressed by the extra miles they are taking to manage our accounts and improve our website. The testing tool allows us to have a healthy balance in in-house development and fully managed service. Review collected by and hosted on G2.com.

It takes quite a time to ensure tracking is correct and integrated with other analytics tools (like GA) Review collected by and hosted on G2.com.

As i'm not a developer and i don't know how to code it was important to me that i could use a simple interface to make the changes/tests i wanted to run. i found the Webtrends Optimize Visual Editor really easy to use to create my test and select my audience Review collected by and hosted on G2.com.

Some of the more advance things i'd like to do require coding which i'm not able to do but the support team have been great with that and helping us. Review collected by and hosted on G2.com.

The relationship we had with the Webtrends Optimize team was really good and they properly understood our goals, success metrics and KPIs. That service/partnership was probably the best thing for me as really helped us deliver what was required. The platform itself was good at the time and improved throughout our time using it. I know that the guys who were a bit more hands on than I was really liked it. I saw a demo fairly recently too and it looks like they have continued that improvement over the last couple of years. Review collected by and hosted on G2.com.

As I say above the platform itself kept on improving throughout our time using it so any little things which may have been frustrating were fairly quickly resolved. Relationship-wise there wasn’t anything I would say I disliked as, like I say, this was very good. Review collected by and hosted on G2.com.

For me the quality of the delivery and test/target builds was very strong. As a BA, and former QA, I helped collate and write requirements for the team our aside to feed into the pipeline alongside the recommendations and hypotheses proposed by Webtrends Optimize team. And I also supported the user testing once these were built and ready for deployment. There was a lot of moving parts and different considerations given the scope of what we were trying to achieve but the smoothness of the delivery and efficient roll out of projects was excellent. From our internal side we also used the platform to build tests and there was always positive feedback on the platform from our devs. Review collected by and hosted on G2.com.

I guess at the very start the process was perhaps a little tough, (our tech/internal processes were very complex) but they invested time & effort to engage with us and understand our ambitions to meet these needs as things very quickly picked up and then the smooth process described above became ’the norm’ for the rest of the time we used them. Review collected by and hosted on G2.com.

Very quick turnaround on development, tests can be deployed and enabled to your exact specs. In the instance that this is not possible Optimize are always keen to explain the reasoning and present an alternative solution. Review collected by and hosted on G2.com.

Optimize dashboard is very useful and provides detailed analysis regarding active tests. An improved UI would be beneficial such as a holistic view of all deployments including date test started, throttle etc. Review collected by and hosted on G2.com.

Simplicity in terms of being able to jump in and use the platform without much in the way off training or the need for much previous experience. The reporting element had plenty of depth but again was easy to use. And the support provided for any questions or little things we need any help with was was fantastic. Review collected by and hosted on G2.com.

For what I used the platform for I didn't really find any negatives - it did what we wanted it to and we always found it easy to use. Review collected by and hosted on G2.com.

Webtrends Optimize is a robust CRO platform that includes all features without the need for additional licencing. This is especially handy for targeting users based on any number of things including geo-targeting. Review collected by and hosted on G2.com.

At this stage I haven't found anything I dislike. Review collected by and hosted on G2.com.

Simple and easy to use platform, from setting up tests and targets, to segmentation, to reporting, our whole team found the technology very intuitive and we liked the fact that it continued to be developed and improved throughout our time using it. The service was also very good and they really took the time to understand what we were trying to achieve to ensure they could support is in the right way. Review collected by and hosted on G2.com.

Not really a lot to dislike. Anything we flagged in terms of suggestions for little improvements etc. they were very quick to take on board and review, add, or change so even little niggles didn’t last long Review collected by and hosted on G2.com.

I've used Webtrends Optimize to personalise our merchandising and ads to ensure the right people are seeing the right information that's relevant Review collected by and hosted on G2.com.

It's not really a dislike but i did need some support on the more advanced targeting rules but the team there were great and helped set this up with me Review collected by and hosted on G2.com.

clear and precise communication. All of the recommendations received from webtrends have been designed to improve both the customer behaviour and drive the internal revenue. I really like the fact the team are so contactable and go the extra mile in order to ensure you feel supported. We have been having weekly calls with the Webtrends optimise team and have the ability to scale up or reduce this according to our needs. This makes me feel confident we have found a strong collabrative company to work with. Review collected by and hosted on G2.com.

nothing so far.. The support has been great. Review collected by and hosted on G2.com.