ProductLift Reviews & Product Details

This may not be the typical use case for ProductLift. We have an online course and membership. ProductLift allows members to suggest changes, improvements, and new ideas for our membership or course. Why is this important?Allowing users to give direct input fosters a stronger connection, keeps them informed and engaged, and builds trust and a sense of community. There are a couple of reasons why having ProductLift helps our business as well.

Centralizing feedback helps reduce the number of support messages we receive. It also eliminates the need for spreadsheets, databases and other SaaS apps to achieve what ProductLift does. Users can add to the "Wishlist" of things they would like to see added or changed. They can see the Roadmap of where we are going with the product both now and in the future. Additionally, they can vote on any item at any stage of the process as well as comment. This creates a clear picture for us of what the hot buttons are for the majority of users and guides us in planning what happens next. When the users see these changes happening via updates they feel a part of the company and its future. They know that we care.

What we really love about ProductLift is the level of customization. We can really change most things so that the platform represents our brand. For example, we can:

- Customize all the colors and put in our own custom CSS to get it just the way we like it. Use our own domain and white label the product and use Webhooks to integrate with other platforms.

- Customize all the tabs and boards to suit the way we work and to create a clear and concise system for our users.

- Insert images and videos. This is really helpful if we want to explain our idea and illustrate it for user feedback.

- Make use of the features to avoid spam and duplicate posts, saving us admin time.

- Internally, use the platform to discuss and share comments and ideas. Additionally, email someone to seek further clarification or arrange a meeting to discuss an idea. We also have the option to pin and secure comments.

We compared various products similar to ProductLift and also explored other product combinations. However, in the end, we chose ProductLift because it offers us the convenience of a single platform, helps us manage feedback efficiently, and makes our users feel involved in the development of our membership. For us, this is a win-win situation. Review collected by and hosted on G2.com.

It is so hard to find something that is missing! If anything it would be great to see direct integrations with some of the mail providers so that we can pull users directly from our database. But with the availaibility of Webhooks this can be accomplished, just with a bit more work. Review collected by and hosted on G2.com.

ProductLift Ease to Use ratio: ⭐⭐⭐⭐⭐

You can navigare and use ProductLift with ease! The UI is a bit complexfor a newbie to ProductLift, it might get overwhelming, but should be fine withing a few days.

The Features Provided: ⭐⭐⭐⭐⭐

ProductLift offers a great deal of features, from set-up to design. We like to brand all our assets in our color patterns and here ProductLift provide! Fantastic features in general, would love some AI features in the future!

Integration Possibilities: ⭐⭐⭐⭐

We've integrated ProductLift to our platform and sub-sites, so that our users can request features they wish to see. The intragration options are plenty, but still missing some refinement. Review collected by and hosted on G2.com.

A bit hard to grab the functions as a new-starter, but can be solved with a interactive onboarding. Review collected by and hosted on G2.com.

It is either the capability of the product or the responsiveness of the support Review collected by and hosted on G2.com.

As of writing this review it does not integrate with Gitlab however, given the responsiveness of the team I am sure they will get there. Review collected by and hosted on G2.com.

Out of the box, this is an easy and ready tool. When you need something extra, it's a little exploring where to find a specific thing, but in the end ProductLift allows you to create your custom experience. From a public to a private roadmap, from list to kanban view. It's one of the best tools I've used so far. Review collected by and hosted on G2.com.

I am experienced using other tools like Jira, and some things aren't available in ProductLift, but for what it does offer, it's amazing! Review collected by and hosted on G2.com.

It is easy to manage different products and different brands under one account and give custom domains to each. The activation of SSL for our domains was very fast.

Also including the own Cookie-/GDPR-service with a script is easy to achieve.

Changing all the appearing text into own text and language makes individualisation possible.

Emails sent to customers by the ProductLift system are going into the inbox, not to spam, which is great. The appearing Name can completely be changed to your brand or product, but not the sending address. Best for GDPR, data privacy, ProductLift servers only located in Europe. Review collected by and hosted on G2.com.

Emails sent to customers by the ProductLift system are going to the inbox, which is great. The senders appearing name can be changed to your brand or product but not the sending email address. For most customers this is completely sufficient. Suspicious ones like me would check further, to make shure, the senders email address is legit. For beeing more trustworthy it would be even better if the CNAME/Custom Domain settings would also be reflected in the sending email address, not only the name.

But you could easily overcome this and change the email sender by using their Amazon SES or Mailgun integration. Review collected by and hosted on G2.com.

ProductLift tool is a best free access easy user interface tool.It's best feature is i can add any attachments to hidden from our customers. In chat section pin a particular comment to top of the comment list. Another feature is productlift notifies our customer if other ideas seen similar. Review collected by and hosted on G2.com.

ProductLift tool to setup and branding customization take to time and some times its too slow. Review collected by and hosted on G2.com.

We are early days with this, but we love the simple design and easily embeddable widgets. Looking forward to getting my clients involved in my product development lifecycle. Good documentation and helpful support team.

We've not explored all the features yet, but there are loads of great options for widgets and feedback, which I like the look of. Review collected by and hosted on G2.com.

Nothing so far. Lots to learn and get my head around, but that's not really a negative point! :) Review collected by and hosted on G2.com.

ProductLift has saved our company lots of time and has all the integrations we need! Customer support is exceptional! We use it daily as it is our user feedback board and was super easy to integrate into our backend. Review collected by and hosted on G2.com.

Every product has ups and downs, but surprisingly when using ProductLift we couldn't find any. Anything we were missing they are quick to add! Review collected by and hosted on G2.com.

It's easy to navigate. Users can give feedback and vote and the process is fast and easy. Review collected by and hosted on G2.com.

I have used it more as a user, but would love to know and use the additional features it has. Review collected by and hosted on G2.com.

It´s pretty easy to setup and get started! You can customize almost everything. Has CNAME! Review collected by and hosted on G2.com.

For gathering ideas it´s a nice tool, support is good too, maybe would like to get more information on my email regarding new features. Review collected by and hosted on G2.com.