Webroot Security Awareness Training Reviews & Product Details - Page 5

The simplicity yet effective courses. It’s hard to keep anyone’s attention now days, however the courses that Webroot developed did a great job of teaching the basics in a fun enough matter that incentives to complete the course. Review collected by and hosted on G2.com.

From a MSP standpoint the vast array of options just wasn’t scalable like their Endpoint product. It required a lot of admin intervention from the MSP without offering controls out to the client. Review collected by and hosted on G2.com.

It is easy to deploy, it monitors progress, and it is up to date with the latest information to validate the training provided is accurate.

You can demo this product to a client by activating a trial for it as well with no initial upfront fees for a product. Review collected by and hosted on G2.com.

I can honestly say I do not dislike anything. Review collected by and hosted on G2.com.

This is a great internet security application. It runs smoothly, doesn't take much space and never interferes with what I need to accomplish. Review collected by and hosted on G2.com.

There's nothing to dislike. It's easy to use, run and it protects my ASUS laptop (PC). If you need internet security I would go for WEBROOT - I have tried Kaspersky and was dissatisfied with them, but find this so much better. Review collected by and hosted on G2.com.

Here is a little background of the product: this product allows you to send fake emails to your supported users and if they click on the dodgy link/macro/file, they will get redirected to a training video of your choice (but keep it related). Now, the best part about this training programme is how easy it is to send out these fake emails, a quick 5 minutes to choose what will be included in the email and where the link in the email will go to. It's easy and very evil for some of the choices, there are some templates which make you laugh like a villian when you read through it. Experienced users can still get caught out by these emails, much more so when the emails are directed towards programs they use frequently, for example; if your users use dropbox, microsoft office or gmail. You get reports when your users have clicked on the link, so its pretty good to find out who might need more training or a potential visit. Review collected by and hosted on G2.com.

This is a good product by Webroot. However with all good products, there are downsides. Recently, when trying send out a security training email with a fake link, when we clicked on the link to test where it would be going; chrome, firefox and (to an extent) edge blocked the website for us. At first I thought, "hey, thats good of google" then I realised the problem that these websites that webroot are using are being blocked by the browsers and this causes problems with the training, the user's wont get trained because the broswer has blocked the websites. Webroot should be aware of these changes.

Navigation of the Security Awareness Training page is missing functionality, there are boxes which give you information of how many targets (users) you have and how many campaigns have been launched.

You can't click them to view the information, instead you have to navigate through different menu's to get there. This is more of a quality of life implementation that should of been there from the start.

Adding new targets (users) to the overall company target list is an obsolete pain, you only have one choice, to import a list with all your new targets details. Say, if you needed to add multiple people, sure this method works nicely and is easy to do. But if you wanted to add one or two new people, you need to download a new file and add one or two lines in and then reupload, when a simple add button with the fields on, done through the website would be more efficient and wouldn't annoy techs.

And that's the things I dislike with this programme, maybe the points I listed are small and petty points, but they are what can turn people away from using a product. Even through these bad points I still recommend this product. Review collected by and hosted on G2.com.

The concept and execution of this is very cool. Setting up users and a campaign was very easy. There are several templates to choose from for the campaign and landing page. Review collected by and hosted on G2.com.

All the domains needs to be manually whitelisted for this to work. We use gmail so the product wasn't very useful to us as the spam filters automatically pick it up. Review collected by and hosted on G2.com.

Easy to use as with all Webroot products. Fast to set up and has a ton of templates to use for the mail outs. Training parts are quick and informative. Review collected by and hosted on G2.com.

More localised templates would be good for UK customers Review collected by and hosted on G2.com.

The built in templates are very good and the customisation is great. The ability to create plans and deploy them the users helps automate the solution. Review collected by and hosted on G2.com.

The lack of automatic additions of new users is a pain as it requires manual intervention Review collected by and hosted on G2.com.

Making sure your employees know to always be security conscious is a massive way to make your entire company more secure. Review collected by and hosted on G2.com.

I don't really dislike anything and I can't see any downsides to it. It's valuable training for people who are the most vulnerable! Review collected by and hosted on G2.com.

Great product! Using this as a hook for potential msp clients is a great way in the door at very low cost. Review collected by and hosted on G2.com.

No issues so far. Wish I had more imput but the product works as advertised Review collected by and hosted on G2.com.

The best thing about the training was being able to sent phishing emails to our employees to test their knowledge after the training. Review collected by and hosted on G2.com.

There wasn't much to dislike other than for a small company it would be nice to get it for a month or to at a lower cost. Review collected by and hosted on G2.com.