Webroot Security Awareness Training Reviews & Product Details - Page 3

The simulations that the package offers are excellent. Webroot allows for very detailed tailoring of the fake phishing emails. We have been able to make them extremely realistic and mirror Microsoft emails and others. The associated training for users is also easy to understand is very accurately illustrates what they need to look for. Review collected by and hosted on G2.com.

The licensing model does not make it as easy to only pay for months you need to use it. Doing training monthly or more often would be ideal. However, not all of our clients want to pay to have the constant charge. They still want training, but only a handful of times per year. We were able to work with Webroot to find a way to accomplish this, but the licensing model is clearly not meant to encourage this option. Review collected by and hosted on G2.com.

The best thing i like about SAT is Its intuitiveness. It is very simple to set up and configure, and provides a number of options. I've tested phishing campaigns with Go Phish and SecTools. This is by far a superior product. It lets you keep track of all the actions a user performed, and allows users to be redirected to training videos upon clicking on a phishing link. This is an important item, as many other products, simply tell you that the end user fell victim to the attack, and captures the details they provided, however, the "training" stops there. Going that extra step of providing information on what they did wrong, and how to prevent it from happening again speaks volumes. It teaches users to be proactive. Review collected by and hosted on G2.com.

As good as this product is, the only thing i could probably say i dislike is the price point. Although you cant put a number on security and training, most companies do not want to pony up.

The only other issue is small, but if you have Webroot DNS enabled, or you have the Webroot Web Plugin, web browsers seem to block the link being opened. This is a good thing, but also goes against the purpose. Review collected by and hosted on G2.com.

The training courses are easy enough for users to understand without being over complicated and boring. The fact you can target courses and run an entire program of courses and Phishing tests to a useful feature. Some good convincing phishing templates and we have created a new one for mime cast which was great! We managed to catch out a few of our customers with this phishing email template. Review collected by and hosted on G2.com.

I think the reporting isn't as mature as it could be. The data is there but its quite hard to interpret and present back in a usable format.I would like the reporting to be expanded so we can get reports for our sales team, so they can then interact with our customers. Review collected by and hosted on G2.com.

WSAT is very easy to use. To launch a campaign requires very little effort and there are a fair number of templates available to use. Review collected by and hosted on G2.com.

The number of templates is not as broad as other security awareness training programs. There are not as many tools available either. Review collected by and hosted on G2.com.

Being an existing user of Webroot products, it's super easy to get campaigns started because everything is centralized in the Webroot console. Review collected by and hosted on G2.com.

Just need to update and provide newer content a little bit faster. Review collected by and hosted on G2.com.

The training content is well presented and easy for those taking the courses to understand. From an admin perspective, the speed at which you can set a course up and running is really impressive, plus now as an MSP we can manage it globally from our GSM console. Review collected by and hosted on G2.com.

Needs auto addition of users. If we could have a workflow that said 'when I create a user in Office 365, automatically enroll these courses' then ' in 1 month enroll these courses' etc plus running phishing campaigns the product would require far less admin overhead.

Phishing emails often get caught in spam filters and junk folders (they're doing their job at least!) Review collected by and hosted on G2.com.

I love that Webroot has a designed and developed community that gives access to security news, product questions, and expert advice. As someone that is not technologically inclined, I have utilized this forum often to understand my tech and how it is protected better. I also thoroughly enjoy the trivia questions they provide on their website! Review collected by and hosted on G2.com.

There isn't much I dislike about the software itself. If I had to change anything it would be the initial welcome/home screen when I open the software. I would like to see more data on what my computer is doing, or what else I could do to make my computer more secure - specific to what I do on my computer. Review collected by and hosted on G2.com.

The tool to send example phishing emails to users is brilliant. This really reminds you how easy it is to get caught with these emails and should hopefully open employees eyes. Review collected by and hosted on G2.com.

Some of the courses are a bit short and simple, and some dont even have any questions at the end which makes it a bit too easy for users to click through to gain certification without looking at or taking in the content. Review collected by and hosted on G2.com.

The training was very to the point with no fluff to bulk it out making it perfect to fit in a busy schedule. Review collected by and hosted on G2.com.

very difficult to find anything wrong with the training. Review collected by and hosted on G2.com.

How realistic the emails looked ... they almost got me! Review collected by and hosted on G2.com.

I'm not sure if the function is in there, but it would be nice if you could set it up to do random emails over a period of time. Review collected by and hosted on G2.com.