Webeo Reviews & Product Details - Page 4

The simplicity of the platform navigation and the way the platform is constantly evolving - always looking to make things as easy as possible for users. The customer service we receive from our account manager Lisa is second to none as well, truly outstanding communication. She is always looking to help us get the most out of the platform and provides plenty of insight on how to do this. Review collected by and hosted on G2.com.

I guess from our perspective, it would be good if the "not-matched" percentage of users we are seeing visit the website was lower, giving us as much opportunity as possible for personalisation, but I understand the difficulties there are to achieve this Review collected by and hosted on G2.com.

It's a really simple tool to get started with, using simple stuff like UTM tags you're able to re-use campaign assets for multiple campaigns which is an absolute god-send. Like most marketers I'm quite time poor so having a system that's easy to train new employees is a big plus. Review collected by and hosted on G2.com.

I haven't really encountered a lot that I would say is a negative, however if someone asked me for a "wish list" I would say that being able embed custom code depending on campaign would be nice. Review collected by and hosted on G2.com.

Easy to set-up campaigns and personalisation and target individual campaigns and industries. The support from the account manager is a great benefit too. Review collected by and hosted on G2.com.

As a person fairly new to personalisation it is not always easy to know what I should be doing that would have the most significant impact for our industry. Some more guides and case studies provided by Webeo would be beneficial. Also, I hear that it is coming, but analytics on the performance of individual experiences you set-up would be of use, instead of analytics that looks at campaign level only. Review collected by and hosted on G2.com.

Webeo has an easy-to-use interface/wizard that enables us to create real-time site personalizations with no coding experience at all. The team is nimble and eager to please customers, and so the product is continually evolving and improving. I especially appreciate analytics that visualize the impact personalization is having at large, and for specific campaigns.

Implementation is very easy with only a GTM or site-deployed JS tag which both extracts all of the analytics and enables personalization. For full context, we use a Wordpress LAMP stack, HubSpot MAP, and Demandbase ABM. Review collected by and hosted on G2.com.

I'd like to see a higher match rate overall (currently 5% of sessions), but understand that the WFH movement makes this challenging for any organization offering IP-based matching. I'd also like to see the companies being personalized to brought front-and-center within the interface. Review collected by and hosted on G2.com.

- Excellent personalisation capability

- Easy editing function

- Good goal tracking capability

- Good ability to scale

- Quick set up and customer success is good

- Fast response to support tickets Review collected by and hosted on G2.com.

- Yet to get some basic account features such as a billing section and multiple accounts

- Need to be reasonable at HTML as rogue HTML can ruin the personalisations

- Bugs are still reasonably common but are fixed quickly

- Match rate on IP is currently a bit lower due to WFH prevalence Review collected by and hosted on G2.com.

Webeo is simple to use, intuitive and very light in terms of the code required to implement it on your website. It's a genuine game changer for businesses looking to offer personalised website experiences at scale. The user interface is intuitive, enabling all members of the marketing team to become users. Integrations with other platforms in our MarTech stack is helping Webeo deliver even better results in terms of onsite conversions, reductions in bounce rate and dwell time improvements. Review collected by and hosted on G2.com.

There's not much to dislike. With all platforms similar to this, there is an investment of time upfront which some marketing teams may struggle to justify. But once it is up and running and working smoothly, the results speak for themselves and ongoing maintenance is minimal. Review collected by and hosted on G2.com.

Webeo allows us to easily alter the content of our pages to target different audiences using a single page. Website visitors seem to love personalisation, Webeo allows us to place their company name and industry into our content making it hyper personalised.

Using Webeo has massively reduced our bounce rate and increased conversion rate.

Webeo support is always available and I have monthly catch ups with our account manager to review campaigns and reports. Review collected by and hosted on G2.com.

Depending on how many markets you target it can take a while to set up individual campaigns for each market, also if you can the master page content, it can be quite a bit of maintenance. But, that's the cost of doing it right and not Webeos fault entirely. Review collected by and hosted on G2.com.

Supports ABM activity by removing the need for creating individual landing/campaign pages. Easy to set up campaigns and build experiences. My team and I can set up and launch within minutes. I like the way Webeo integrates with our HubSpot platform to serve persona-based and individual personalisations. Review collected by and hosted on G2.com.

We had some initial challenges when we first started using Webeo, but this was just as we were getting to grips with the editor which has been updated. Our account manager is great and sorted it for us. Review collected by and hosted on G2.com.

I really enjoyed the initial tutorial. John allowed me to share my screen and helped me, rather than taking the lead. I found this way to be a lot more memorable and could ask questions as we went through. Review collected by and hosted on G2.com.

Nothing comes to mind - the experience was great Review collected by and hosted on G2.com.

Really easy to integrate into your website.

The functionality of the platform is simple to understand and easy to use.

Always evolving and adding new capabilities.

Support from the account management team is second to none! Both from a technical and strategic perspective.

Has huge potential to increase website conversion rates. Review collected by and hosted on G2.com.

More integrations with things like live chat and Google Analytics to improve reporting. Though it has to be said that when things like this are raised they do work on them and update you on the progress regularly. Review collected by and hosted on G2.com.