Webeo Pros and Cons

Certainly helps visitors stay on your website and increases the likelihood of converting. Review collected by and hosted on G2.com.

Time taken to personalise pages. Uploading images can be very difficult too. Review collected by and hosted on G2.com.

It's really helpful in creating a unique experience for different audiences that visit our site Review collected by and hosted on G2.com.

That I don't have enough time to do more with it! Review collected by and hosted on G2.com.

Lisa, our account manager, is a hugely valuable source of support to our team. She is always on hand to support us with our Webeo goals and provides guidance in a clear, patient and encouraging manner. We are already seeing great conversion results from our personalisations and expect these to grow as we tap further into the platform's capabilities. Review collected by and hosted on G2.com.

Sometimes a little slow when using internet explorer (Google chrome preferred). Review collected by and hosted on G2.com.

Monthly calls with account manager, ability to create specific audiences based on PPC and organic behavior Review collected by and hosted on G2.com.

campaign logic can be confusing but that's what your account manager is there for Review collected by and hosted on G2.com.

The personalizations are easy to create and make for a great customer expeirence. They also allow us to test the reception to new website improvements before we role them out in full. It's really handy. Review collected by and hosted on G2.com.

The amount of visitors Webeo is able to personalize to is less than I would like but understandable considering the times and remote working challenges. Setting up tracking could be simpler and reporting could also be improved to be more intuitive and customizable. I would love to be able to create custom measures. Review collected by and hosted on G2.com.

Webeo has the ability to personalize by source, location, and behavior. With Webeo we are able to personalize the complete experience for each audience on our website. This tool is more of a personalization tool however it allows for a percentage of traffic to receive a campaign so it can also be used for AB testing. The best part of using Webeo is their customer support team. They set up campaigns for us with their professional services and review our setup to help optimize things. While we are in the US and they are in the UK, I have not found this to be a problem as their team is quick to resolve issues. Review collected by and hosted on G2.com.

We are having troubles with our HubSpot integration however I feel confident that they will resolve this soon, as their support team has been working on it. Like some other reviewers have noticed, their reporting is set up illogically. The good news is that we have met with their product team, and we know that improvements are being worked on. Review collected by and hosted on G2.com.

The ability to personalise each webpage has been really useful in attempt to engage our users and increase conversions on the site. Review collected by and hosted on G2.com.

It can take a while to get used to the functions of the platform Review collected by and hosted on G2.com.

The full customisation of the tool allows Review collected by and hosted on G2.com.

When customising a webpage, any change you make to your existing webpage makes it hard to customise in Webeo. Review collected by and hosted on G2.com.

Personalisation abilities:

Creating templates in the page is a very easy way to create targeted CTA's in no time. Also picture editing is so easy and straight forward. Review collected by and hosted on G2.com.

On the experience page, I often get confused with the priority listings. I have had a few issues with campaigns not presenting because it can be a bit confusing but my account manager is also on the ball to remind me. Review collected by and hosted on G2.com.

As a business pushing a product which is many things to many different audiences, Webeo has allowed us to demonstrate our proposition in a much more targeted, personalised way, depending on who visits our website and how. This has meant that our prospects don't need to sift through information, or even really make any decisions or click anything, to be presented with the information relevant to them. It's right there, so we can be the specialist they need. Review collected by and hosted on G2.com.

We'd all like these things to be easier on our budgets wouldn't we, but it's a sophisticated tool and is well priced. Review collected by and hosted on G2.com.