Webeo Pros and Cons

My favourite part is looking into the analytics to see what campaigns are performing well and how much our conversion rate goes up with personalisation! Then we can make an action plan to improve the result based on the data. Review collected by and hosted on G2.com.

If your website changes, you have to delete and redo a lot of your campaigns to pull in the new version of your web page, which can be time consuming. If your website changes a lot by different people, it can also be challenging to track when to do this. Review collected by and hosted on G2.com.

My favorite thing about Webeo is the straightforward nature of implementing the desired personalization. Once you decide who you are targeting, a fairly simple interface makes customizing them toward the intended audience straightforward and fairly easy. Review collected by and hosted on G2.com.

There are times where the javascript-based editor for the personalizations does not load as quickly or as stably as desired or intended. While not a deal breaker, this can hamper the work being done by becoming slow or completly blocking some elements from being edited. Review collected by and hosted on G2.com.

The tool is super intuitive and easy to use. The breadth of functionality is excellent, allowing us to personalise based on region, industry or data within our CRM thanks to seamless integration with HubSpot. I also love the editor, which loads directly over our Wordpress website and easily lets us modify nearly every element or component. The reporting is great and we really are seeing an uplift in performance as a result of personalisation. The support from our customer success manager has probably been the standout component for me - above and beyond anything I've experienced elsewhere. The product roadmap is also worth a shout-out, with retargeting options being introduced earlier this year, and pop-up form capabilities being added at the moment - interested to see how they enable us to enhance the website success further. Review collected by and hosted on G2.com.

For me the only real downside is that every page needs to be personalised individually as opposed to setting up one criteria and being able to modify multiple pages and flows in one go. It's easy to get around with cloning and duplication tools but I think this could be improved moving forward. Review collected by and hosted on G2.com.

The ability to customise the experience for different people visiting our website and provide a unique visit that they will remember when making important decisions. Review collected by and hosted on G2.com.

It takes some time to get used to the system but once you know what you're doing, it's very easy and you can produce lots of personalised content in a short space of time. Review collected by and hosted on G2.com.

The system over the years has grown into a user friendly platform that allows users to change personalised content on the fly and see instant results Review collected by and hosted on G2.com.

Setting up a campaign and experience is quite fiddly and although they have a great support team, documentation could be better Review collected by and hosted on G2.com.

Being able to target our clients and drive them to certain aspects of our site is invaluable to our in-house ABM structure Review collected by and hosted on G2.com.

I do have to lean on team members to action any changes,I don't find changing banners etc particularly easy Review collected by and hosted on G2.com.

The personal support and training we receive from the team is excellent. Review collected by and hosted on G2.com.

Takes a little time to get your head around some of the functionality. Review collected by and hosted on G2.com.

The ability to determine what each customer sees adds huge value and helps differentiate from other providers. Review collected by and hosted on G2.com.

Generally there's nothing to dislike, we've had a few hiccups with bugs etc but our customer success manager has always sorted and been honest. Review collected by and hosted on G2.com.

The behavioural feature has been a great help for us to push users along the pipeline. Review collected by and hosted on G2.com.

We've had some issues connecting to Salesforce to get the most out of industry categorisation. Review collected by and hosted on G2.com.

I like the account management which is continually evolving and providing us with new ideas. Review collected by and hosted on G2.com.

I don't like that I don't have the time to do all of the actions and managa the personalisation properly Review collected by and hosted on G2.com.