Wavity Help and Service Desk Pros and Cons

User interface is very easy to use and we are able to quickly adapt to using Wavity Help and Service Desk. Also it is very customizable as we got the workflow as we wanted. Moreover, it is a value for money tool Review collected by and hosted on G2.com.

None. As it is zero code solution, any changes we need is instantly done. Review collected by and hosted on G2.com.

Wavity Help and Service Desk tool is cost-effective in comparison of other tools, and implementation is also very easy.

Users are able to track their tickets and raise incidents very easily. Wavity Helpdesk tool has good analytics functions, which is very useful for managers to know the status easily and can make plans for further improvements related to their operational support.

IT Team can customize the tools based on the organization's needs.

The Tool is awesome, and employees can appreciate the support team once their Ticket is resolved by the support team. Review collected by and hosted on G2.com.

None.. I think there are no such things available in the tool which can be disliked. Review collected by and hosted on G2.com.

A modern ticketing tool with all features available.it is highly customizable as it is a zero code solution. Review collected by and hosted on G2.com.

We do not see any issues with the product so far.It is working as expected Review collected by and hosted on G2.com.

This product has made our communications with our clients seamsless. Review collected by and hosted on G2.com.

Not that I can think of right now, so far so good Review collected by and hosted on G2.com.

Automated notification, SLA Management, Customizable reports, Good interface Review collected by and hosted on G2.com.

Can't think of any currently, will recommend this tool as it is easy to use and loaded with features. Review collected by and hosted on G2.com.

Wavity is a highly usable ticketing system using a mobile and web interface. It is very flexible in accommodating numerous and frequent changes that are needed in the mortgage industry. Review collected by and hosted on G2.com.

No out-of-box integration with other financial applications. Review collected by and hosted on G2.com.

We at Saadhikar consulting using Wavity to raise tickets when customer calls up board number for their queries. The app is very easy to use and track the progress. Review collected by and hosted on G2.com.

Nothing as such. Till date we are happy with the app in fulfilling the required requirements Review collected by and hosted on G2.com.

The user interface of Wavity tool is very simple and easy to work with. Training our staff on this tool has been very simple. There are several applications included that have been easy to implement. We use the tool for employee benefits tracking for our clients employees. The Wavity support team is always quick to help and we have been enjoying great experience. Review collected by and hosted on G2.com.

So far we did not get any major issues with the implementation and usage. Review collected by and hosted on G2.com.

Wavity's native Mobile application & Dashboard are most user friendly & easy to use. Review collected by and hosted on G2.com.

None, as we are using this for our external customer needs. Review collected by and hosted on G2.com.

IT ticketing service is Fast. Ease to use the tool with out any delay in timing. Faster response after raising the ticket and can get the updates immediately. Review collected by and hosted on G2.com.

Nothing much to address as per my usage. Review collected by and hosted on G2.com.