18 Watermark Course Evaluations & Surveys Reviews
Overall Review Sentiment for Watermark Course Evaluations & Surveys
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The interface with various LMS systmes is helpful. They customization of questions is also very useful. The system is intuitive and easy to use and the automation is helpful. Review collected by and hosted on G2.com.
Watermark's customer service is poor. They often will blame the LMS system instead of offering true help. Additionally, the data analytics are not as robust as is often necessary for nuanced organizational structure. Review collected by and hosted on G2.com.
I find them to be easy to use and understand. They are relevant and quick to complete. Review collected by and hosted on G2.com.
Any time you are using an online platform to gather data, ideas can get lost in translation. Nothing can replace talking to a human. Review collected by and hosted on G2.com.
The best thing that I like about EvaluationKIT is how easy it is to make targeted surveys for different trainings and conferences. At my firm, we have thousands of these courses flowing through our system each year, and EvaluationKIT has made gather feedback 100x easier. Review collected by and hosted on G2.com.
So far there's nothing that we dislike. It's cliche to say, but we've come across no issues in the past couple of years. EvaluationKIT has been fantastic. Review collected by and hosted on G2.com.
EvaluationKit's best feature is it's integration with our existing learning management system (LMS) Canvas. This allows me to import all the necessary data and set controlled access for students, instructors, and administrators. I can also coordinate a very detailed communication plan that runs automatically. Ultimately, this change has saved me at least 60 man hours per year, possibly more, over our previous workflow of printing, mailing, scanning, and analyzing paper course evaluations in all of our courses. Review collected by and hosted on G2.com.
The only dislike I would say is that the system is so powerful and adaptable (used by tiny community colleges all the way up to giant national universities) that it can be a bit overwhelming to new administrators. However, I'd add a caveat that this only applies to administrators. End users have a very simple and intuitive experience. Review collected by and hosted on G2.com.
EvaluationKIT is very flexible while remaining easy to use. Review collected by and hosted on G2.com.
Changing question types can be difficult within surveys if you need longitudinal data. Review collected by and hosted on G2.com.
The product works effectively and as designed and virtually every time we found an issue or a need the support we received was top notch. The interface is easy to work with and aesthetically pleasing and the integration with our LMS is very tight and customizable. Review collected by and hosted on G2.com.
There is very little to dislike about this product. The main problem we've had that couldn't be resolved without a workaround was the need to create a customized role in our LMS so that the evaluations weren't sent to other instructors in the course who were merely there to assist but should not have been evaluated. The issues that arose from this are more a problem with our LMS than EvalKit. Review collected by and hosted on G2.com.
We do evaluations differently than some other Universities but EvaluationKit has enough flexibility to let us satisfy our users. We are also able to train admins easily in it's use Review collected by and hosted on G2.com.
Occasionally a feature change breaks something that is working. They are great about repair, but a little more testing might solve this. Review collected by and hosted on G2.com.
The system is flexible to support university-wide evaluations, or many different evaluation forms based on course affiliation. Also supports a variety of administrators, which is great for security and setup. Review collected by and hosted on G2.com.
There have been a few bugs introduced with the last enhancement releases, these should have been caught before the upgrades were released. Review collected by and hosted on G2.com.
