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19 out of 20 Total Reviews for Vozy
Overall Review Sentiment for Vozy
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The best thing about the voice assistant is that it can be programmed to make calls in different time zones and call attempts, and once the voice assistant achieves effective contact, it provides all the information about the obligation and generates an appointment which is attended by a human agent, creating value in localization and recovery. Review collected by and hosted on G2.com.
What I don't like is some modules of the new website, especially the reports module, in the "Show Columns" button, the system does not save the selected fields, every time a new report is generated it is necessary to select the fields. Additionally, I would like more support from my account advisor. But overall, we have been doing very well with the functionality of the voice assistant. Review collected by and hosted on G2.com.
The company mobilizes in favor of its clients, in the implementation and post-sale processes they seek to build satisfactory experiences with each common client. The tool itself works very well and allows for quick construction and modification. Review collected by and hosted on G2.com.
I believe they should delve much deeper into customer self-management and autonomous handling. So that the relationship with customers has little friction and allows them to focus more on new use cases. Review collected by and hosted on G2.com.
a super experience in business, the AI came to make our businesses more efficient, it supports us with a greater number of clients contacted in less time and exceeds our expectations. Review collected by and hosted on G2.com.
It is a minimum but the ticket follow-up Review collected by and hosted on G2.com.
It is a technological tool that facilitates communication with customers at low cost and with high efficiency and impact. Easy to use and self-managing. Requires little or no infrastructure to operate with it. Review collected by and hosted on G2.com.
I consider that an area of opportunity is to soften or customize the voice of the virtual assistant in a more natural way, without losing the essence of the tool itself, however, some clients believe it would have more acceptance with them. Review collected by and hosted on G2.com.
Firts, you can talk with experts to create your bot.
Second, can you imagine something? You can make real with vozy
Third, customer success Review collected by and hosted on G2.com.
They need more speed! In dev: web 2.0 and new features Review collected by and hosted on G2.com.
Me gusto, las cantidad de nodos que tiene para cada conversacion. Review collected by and hosted on G2.com.
No me gusto que, no escucha correctamente a las personas y no realiza todas las llamadas. Review collected by and hosted on G2.com.
A follow-up is given to the initial requirements and the execution of the project start. Review collected by and hosted on G2.com.
The attention in technical support that is delayed a lot to give answers to simple things that are required. Review collected by and hosted on G2.com.
Vozy nos ha permitido sorprender a nuestros consumidores con la automatización de la confirmación de servicios posventa, a través de una herramienta que configura varios momentos importantes de nuestro proceso enviando mensajes de calidad y oportunos para la prestación del servicio.
Con Vozy iniciamos un camino de nuevas tecnologías en procesos que antes no creíamos que se puediera. Review collected by and hosted on G2.com.
Acompañamiento a la mejora continua del proceso, evaluación y seguimiento de los hallazgos en diferentes momentos del proceso que permitan corregir errores, mejorar resultados o cambiar lo inicialmente diseñado con propuestas proactivas. Review collected by and hosted on G2.com.
