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130 VoIPstudio Reviews
Overall Review Sentiment for VoIPstudio
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Its been a faultless VOIP service I've been a customer for around 6 years maybe more and we use it every single day. System and control panel are easy to use and setup. We have 3 lines and 3 incoming numbers and we use most the online portal features like holding servies, call routing and even having are lines come to one switch broad giving customers the option to pick a department to transfer to. Review collected by and hosted on G2.com.
The system is pay in advance but as a long term customer you'd expect a little bit of a credit facality to of built up sometimes I forget to top up for non included calls or I get a new credit card and payment wasn't taken and this could end the service if not spotted. Customer support is message only I'd like a number to call. Review collected by and hosted on G2.com.
I don't really like it. It's really difficult to use and navigate, and I use it just because I have to. Review collected by and hosted on G2.com.
Not easy to use. Unintuitive. The features are so complex that I'd rather use the integration with Outreach to call. The mobile app is also outdated, or at least, feels like it is. Review collected by and hosted on G2.com.
VoIPstudio provides a lot of online user and administrator help. Customer service will answer your questions quickly if you cannot find what you need. Pricing model is excellent for small business. Our receptionist finds the voicemail system easy to use, an uses the transcription feature frequently. I had no trouble integrating our customer contact list, a great aid for CallerID. Review collected by and hosted on G2.com.
VoIPstudio is so feature-rich, that without a computer or telecommunications background, if your need is moderately complex, it may take you some time to create a system that does exactly what you want. It took me a hour a day for a month to get things just right. And this was driven by the telephony devices I chose to use, not the VoIPstudio web interface which is reasonable intuitive. Review collected by and hosted on G2.com.
Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money. Has always worked well and their support was second to none in helping me with the endless setup questions I had. Review collected by and hosted on G2.com.
Only thing would be an updated softphone, as I am using a 3rd party one, as I had some issues getting their own version setup. Review collected by and hosted on G2.com.
I started a small business that requires automatic call recording. VoipStudio is the only one I could find that has it all included in the initial cost. Whenever other companies offer automatic call recording, it is always an additional cost that is not discussed prior to setting up. Voip Studion is the most transparent Voip provider I have used. Review collected by and hosted on G2.com.
The call recording feature had to be manually added by support after emailing them. Would be great if it was already activated. Wouldn't say I dislike this though, as I understand why it's not automatically activated for every user.
Maybe an option during signup could have it activated straight away. Review collected by and hosted on G2.com.
We have been using Voipstudio now for 5 or so years. Its an excellent VOIP provider. Well-priced, excellent support who can be reached by phone, and tons of features. Easy to setup too once you get the hang. Review collected by and hosted on G2.com.
Nothing, its a really great service. I've had no problems with them no downtime. Review collected by and hosted on G2.com.
I like its call connectivity. Its good and reliable. I can use it for my business needs Review collected by and hosted on G2.com.
Its desktop application is not much optimized else everything is good Review collected by and hosted on G2.com.
