Their platform for sharing documents while maintaining security and digital rights protection just fit all our needs and had none of the downsides of competing vendors. In addition, support and customer service have been remarkably responsive and helpful. Review collected by and hosted on G2.com.
Honestly, nothing comes to mind that I actually dislike. Here and there I have ideas for features or functions they might add; I have passed those along occasionally, and even seen one or two implemented. Review collected by and hosted on G2.com.
26 out of 27 Total Reviews for Vitrium Systems
Overall Review Sentiment for Vitrium Systems
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It's pretty easy to understand after a slightly steep learning curve. Very safe and secure and very responsive client support. Review collected by and hosted on G2.com.
I didn't really dislike anything in particular, sometimes it's easy to forget to check a box or a permission that you have to backtrack to fix. Review collected by and hosted on G2.com.
Vitirum DRM provides us with all our needs in one place and they are always creating new features and upgrades to existing ones. Review collected by and hosted on G2.com.
There is nothing I dislike about Vitirum Systems. Review collected by and hosted on G2.com.
I appreciate that our programs, which took years to develop, are both protected and easily accessible to our paying clients. The interactivity of our programs, including fillable documents with annotations, is fully supported by Vitrium. This functionality is crucial to our success.
Additionally, the customer support and onboarding process were extremely helpful, ensuring we implemented everything needed to achieve our goals. Review collected by and hosted on G2.com.
I don't like that the thumbnails in the user portal can't just be one image, and there is a need for a text area below the image (there is a work around, but it's not perfect). Review collected by and hosted on G2.com.
What stands out most about Vitrium Systems is their unwavering commitment to data security and content protection. Their encryption technology is top-notch, ensuring that sensitive information remains safe and accessible only to authorized users. Additionally, their user-friendly interface makes it easy for clients to navigate and implement their solutions seamlessly. With Vitrium Systems, you can trust that your valuable content is in capable hands, safeguarded against unauthorized access or distribution. Review collected by and hosted on G2.com.
An aspect that could be improved upon is the flexibility and customization options within the platform. While Vitrium Systems offers solid encryption and content protection features, some users have expressed a desire for more customizable settings and advanced configuration options to tailor the system to specific needs. Review collected by and hosted on G2.com.
The most helpful thing about the Vitrium Systems is how easy they are to navigate. Review collected by and hosted on G2.com.
The least helpful thing about the Vitrium Systems is having to download content multiple times to help safeguard content end users can/cannot see. Review collected by and hosted on G2.com.
I struggled to protect my IP, and was frequently approached by people saying "love your report" whom I hadn't sold my work to. Vitrium has fixed that - now only the people I sell to can access my IP.
Also, it was great to be able to provide product demonstrations - giving access to my content for a limited trial only.
Its also the best DRM for adobe acrobat I've found Review collected by and hosted on G2.com.
Not every company's IT will permit access to Vitrium (still it was better than other ones I've tried). Review collected by and hosted on G2.com.
Vitrium allows us to provide prompt customer support while still keeping our documents propietary. It is very user friendly and allows us to host a large quantity of data across various stakeholders. Review collected by and hosted on G2.com.
We occasionally experience issues with our clients getting a "Proxy Error" that we have been unable to resolve. However, this is not a common occurance. Review collected by and hosted on G2.com.
- Numbers of features that fit our needs
- Easyness of first basic configuration and subsequent fine tuning
- Easyness of deployment through the organization
- Hig Users acceptance
- Easyness of integration with MS Active Directory for users SSO
- Prompt and proactive Help Desk Review collected by and hosted on G2.com.
User portal look and feel could be better or more configurable Review collected by and hosted on G2.com.
Protecting and distributing documents is fast and convenient. When technical problems do occur the support team is quick to respond and resolve the issue (which isn't always on Vitrium's side, sometimes things change on our end due to software updates and Vitrium helps us locate and identify what we need to update to get things working again). Review collected by and hosted on G2.com.
The primary challenge comes from end users not understanding how PDF files work when distributing protected PDF documents which isn't really a Vitrium issue. Otherwise I am happy with the document protection services working to meet my needs and the speedy response times from the support team when needed. Review collected by and hosted on G2.com.
