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VisualSP Reviews & Product Details - Page 3

VisualSP Overview

What is VisualSP?

VisualSP is a fully customizable digital adoption platform that provides in context learning as an overlay on top of your enterprise web applications like Microsoft 365, Dynamics 365, Salesforce, ServiceNow, Workday, SuccessFactors, NetSuite, Nintex, HubSpot and other custom web applications. VisualSP supports corporate employees at the moment of their need and when they are in the flow of their work by providing in-app contextual guidance and training. It delivers hundreds of regularly updated, and completely customizable, guided walkthroughs, tips, videos, and articles in their own web environment. Employees are empowered with readily available contextual training and guidance which in turn speeds up onboarding, and improves efficiency from within the digital workplace. Empowering employees with contextual microlearning increases user adoption of web applications while decreasing frustration and support tickets as a result. Learning by doing is at the core of how VisualSP provides the support to your employees for better utilization of enterprise web applications. VisualSP is available across the following countries: USA, Canada, Germany, France, UK, Bermuda, Switzerland, Netherlands, Belgium, Australia, and more.

VisualSP Details
Languages Supported
German, English, French, Italian, Japanese, Dutch, Portuguese, Russian, Spanish, Chinese (Simplified)
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Product Description

VisualSP is an in-app Digital Adoption Platform (DAP) that boosts user adoption of your enterprise web applications while reducing support tickets. VisualSP guides and informs your users with contextual experiences like step-by-step walkthroughs, inline help, announcement banners, and video tutorials so they always feel supported at their moment of need, in-context of their environment and in the flow of their work.


Seller Details
Seller
VisualSP
Year Founded
2005
HQ Location
Plainfield, IL
Twitter
@sharepointvideo
2,250 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®

AR
Overview Provided by:

Recent VisualSP Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Visual SP BGF"
VisualSP has been a great tool to provide better context within all of our commonly used Office 365 applications. We had initially integrated the s...
Mark W.
MW
Mark W.Enterprise (> 1000 emp.)
5.0 out of 5
"Extermely useful product"
The ability to create your own content as well as have a collection of ready made items.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great Digital Adoption Software for Microsoft Products"
Unlike most of the in-app learning tools in the industry, VisualSP is highly focused on Microsoft products which provide enhanced flexibility and i...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

VisualSP Media

VisualSP Demo - Interactive Guided Walkthroughs
Support your employees by providing on-page tips and interactive guidance for your web-based enterprise apps.
VisualSP Demo - Context Sensitive Training & Guidance
Provide training and support in-context of your user's environment.
VisualSP Demo - In-line Help
In-line help icons, buttons and other contextual experiences provide easily and quickly accessible on-demand information.
VisualSP Demo - Announcement Banners
Display custom messages at the top or bottom on any web applications using banners.
VisualSP Demo - Relevant Training within MS Teams
Your users can access your training and guidance content directly within Microsoft Teams.
VisualSP Demo - Analytics Report
Get full reports on exactly which help, training, policy and guidelines your users are consuming.
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Have you used VisualSP before?
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23 VisualSP Reviews

5.0 out of 5
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23 VisualSP Reviews
5.0 out of 5
23 VisualSP Reviews
5.0 out of 5

VisualSP Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for VisualSPQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
AB
GRC and contract manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about VisualSP?

The transparent, open and fair co-operation Review collected by and hosted on G2.com.

What do you dislike about VisualSP?

on a technical level sometimes a bit slow (performance issues) Review collected by and hosted on G2.com.

What problems is VisualSP solving and how is that benefiting you?

VisualSP is listening carefully and producing the best possible, feasible solutions Review collected by and hosted on G2.com.

Response from Darrell Houghton of VisualSP

Hi Andre, thanks for your feedback. Working with your team at Emmi has enabled us to identify performance issues and to improve performance with a number of changes, plus our CDN rollout. Hopefully responsiveness is much snappier now for our customers in Europe.

Verified User in Facilities Services
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about VisualSP?

VisualSP gives us an easy-to-access and easy-to-update repository for our company's main policies, procedures, and best practices. Review collected by and hosted on G2.com.

What do you dislike about VisualSP?

There isn't anything about VisualSP that I don't like. Review collected by and hosted on G2.com.

What problems is VisualSP solving and how is that benefiting you?

VisualSP allows us to have one central location for employees to find more information about the company. It is where we store answers for our support departments' most frequently asked questions, cutting down on the time it takes admins to answer emails asking the same questions. Review collected by and hosted on G2.com.

Response from Darrell Houghton of VisualSP

Thanks for your review! We're proud of how we have kept VisualSP easy to use, yet still provide more advanced configuration options for those who are comfortable getting into the weeds.

MM
Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about VisualSP?

Easy to use and understand. +Answers all my doughts. Review collected by and hosted on G2.com.

What do you dislike about VisualSP?

Nothing, I really did not find anything that did not like. Review collected by and hosted on G2.com.

What problems is VisualSP solving and how is that benefiting you?

To get knowledge of all the tools available and how to use them. Review collected by and hosted on G2.com.

Response from Darrell Houghton of VisualSP

Hi Martha, thanks for your review. We strive to keep our product easy to use and understand.