Virtuous is easy to use and offers several incredibly powerful tools for data management and analysis Review collected by and hosted on G2.com.

My only pain points around Virtuous are response times from their support team. I understand that they are working on scaling these teams and improving these response times, but they are on the slower end in my experiences. Review collected by and hosted on G2.com.

The way that it searches and organizes by different organizations and different types Review collected by and hosted on G2.com.

There is very little customization as to what can be shown on both the dashboard, and within the searches and queries Review collected by and hosted on G2.com.

It presents the data in a clean, customizable way, making it easy to view and adjust to my needs. Review collected by and hosted on G2.com.

It takes a bit of a learning curve to use it to its full potential. I still run into occasional performance issues, even after the system was improved. The Standard Reports also aren’t very good. Review collected by and hosted on G2.com.

Its flexibility for personal donor journeys is revealing the future of fundraising. The team is already launching new products that extend the capabilities. Review collected by and hosted on G2.com.

Having disconnected product line makes our experience wonky at times. Review collected by and hosted on G2.com.

the connection between Virtuous CRM+ with other software such as Raise helps deliver a comprehensive view of our data and strategy to streamline supporting, keeping l of our information in one place. Review collected by and hosted on G2.com.

The lack of ability to embed videos within emails, conformation emails, etc. Having videos connected to vimeo and youtube is a complaint from customers. Review collected by and hosted on G2.com.

It is very user friendly, even for non-tech saavy. The tools work quickly and can allow for many users to query and gain quick insights Review collected by and hosted on G2.com.

Not having multiple pass through gifts is frustrating because we cannot accurately steward our donors with the automations we have created. Review collected by and hosted on G2.com.

User friendly, query automation. Ability to custom text and send emails. Review collected by and hosted on G2.com.

Help desk tickets have a slow response time. Review collected by and hosted on G2.com.

The organization groups and automations are helpful Review collected by and hosted on G2.com.

Tech support is overwhelmed and support bogs down Review collected by and hosted on G2.com.

I am pretty new to virtuous so we are still learning the ends & outs but the Respond conference has been really helpful & I think I’d enjoy it! Review collected by and hosted on G2.com.

Being that I’m new to the platform I do not know exactly what I’m doing so it can be a little frustrating Review collected by and hosted on G2.com.

The platform is easy to learn , use , and customize . The best part overall is definitely the amount of support we get from the Virtuous team. Review collected by and hosted on G2.com.

The additional add-ons add so much value , but the price points can be tough for the non profit space . Review collected by and hosted on G2.com.