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VirtualConcierge Reviews & Product Details

Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about VirtualConcierge?

This software keeps everything simple, organized, neat, and at your fingertips. I prefer this over others I've used. Review collected by and hosted on G2.com.

What do you dislike about VirtualConcierge?

There was a slight learning curve to it but once I picked it up it was easy. Review collected by and hosted on G2.com.

Recommendations to others considering VirtualConcierge:

Practice! Review collected by and hosted on G2.com.

What problems is VirtualConcierge solving and how is that benefiting you?

Organizational, employee issues, and ease of use for alternative software. Review collected by and hosted on G2.com.

VirtualConcierge Overview

What is VirtualConcierge?

Enhance your guest experience with a custom designed collection of Virtual Concierge Mobile Apps for your guests to experience in the lobby as well as to enjoy on their own mobile devices throughout their entire stay.

VirtualConcierge Details
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Product Description

Enhance your guest experience with a custom designed collection of Virtual Concierge Mobile Apps for your guests to experience in the lobby as well as to enjoy on their own mobile devices throughout their entire stay.


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Recent VirtualConcierge Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Very helpful product!"
Virtual concierge makes it easy to manage hotel, book customers, change reservations, and increased customer satisfaction! Originally I thought it ...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Helpful, easy to use, smooth software"
This software keeps everything simple, organized, neat, and at your fingertips. I prefer this over others I've used.
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1 out of 2 Total Reviews for VirtualConcierge

5.0 out of 5
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G2 reviews are authentic and verified.
Verified User in Hospitality
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
(Original )Information
What do you like best about VirtualConcierge?

Virtual concierge makes it easy to manage hotel, book customers, change reservations, and increased customer satisfaction! Originally I thought it would take away from the current jobs offered but it has assisted and enhanced the staffs performance and productivity without replacing their joor making them obsolete. Perfect balance of tech, convenience, and productivity. Review collected by and hosted on G2.com.

What do you dislike about VirtualConcierge?

There are a few glitches but customer service is helpful in sorting these out in a timely fashion. Had to stop using recently due to ownership changes but still would recommend. Review collected by and hosted on G2.com.

What problems is VirtualConcierge solving and how is that benefiting you?

Management, booking, altering reservations, and increasing customer satisfaction, even increasing staff productivity. Review collected by and hosted on G2.com.

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