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4.7 out of 5
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2 VideoCom Reviews
4.5 out of 5
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MB
Monicah B.
Systems Analyst
Computer Hardware
Small-Business(50 or fewer emp.)
"All-rounded tool for generating and sharing captivating video presentations, demos, and tutorials."
What do you like best about VideoCom?
VideoCom is a very simple to use as users are supposed to just follow the simple setup to record the video they want. The platform helps the support agents to have a better understanding and solve customer issues with ease as it enables real-time visual assistance. The software makes it simple to upload recordings and screenshots on the cloud if the user does not want them to be local. Review collected by and hosted on G2.com.
What do you dislike about VideoCom?
There is not much to complain about the platform but it could be a great platform if the marking and editing features could be more. I also dislike the fact that If one has more videos on the PPT it would sometimes refuse to import. Review collected by and hosted on G2.com.
AS
Abhay S.
Mid-Market(51-1000 emp.)
What do you like best about VideoCom?
VideoCom enables real-time visual assistance, allowing support agents to understand better and address customer issues. This can be especially useful when troubleshooting technical problems or providing step-by-step guidance for customer support services. Its time-saving features and multi-platform accessibility ensure a personalized and streamlined experience. This can significantly enhance the efficiency of customer support interactions, allowing for clearer understanding and quicker issue resolution. Cost-effective and satisfaction-driven, VideoCom elevates support interactions, making it a valuable asset for businesses. Review collected by and hosted on G2.com.
What do you dislike about VideoCom?
Privacy concerns and limited accessibility for all users are the main challenges. Review collected by and hosted on G2.com.
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