CH
Verified User in Hospital & Health Care
Enterprise(> 1000 emp.)
What do you like best about Viavoo?
Viavoo offers intuitive insights and allows for quick feedback management. The AI-driven analytics make identifying customer trends and sentiments seamless. Review collected by and hosted on G2.com.
What do you dislike about Viavoo?
Some features may feel a bit complex for first-time users, and the onboarding process could be smoother. Also, the analytics dashboard might lack deeper customization options. Review collected by and hosted on G2.com.
1 out of 2 Total Reviews for Viavoo
3.5 out of 5
The next elements are filters and will change the displayed results once they are selected.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
G2 reviews are authentic and verified.
Here's how.
We strive to keep our reviews authentic.
G2 reviews are an important part of the buying process, and we understand the value they provide to both our customers and buyers. To ensure the value is retained, it's important to make certain that reviews are authentic and trustworthy, which is why G2 requires verified methods to write a review and validates the reviewer's identity before approving. G2 validates the reviewers identity with our moderation process that prevents inauthentic reviews, and we strive to collect reviews in a responsible and ethical manner.
JG
Jacques Jude G.
Community Operations Analyst onsite Meta
Enterprise(> 1000 emp.)
What do you like best about Viavoo?
Everything is really good about it, Nothing to complain. Review collected by and hosted on G2.com.
What do you dislike about Viavoo?
While Viavoo uses advanced algorithms for sentiment analysis, no tool is perfect. There might be inaccuracies in interpreting nuanced language, sarcasm, or context-specific expressions. Review collected by and hosted on G2.com.
There are not enough reviews of Viavoo for G2 to provide buying insight. Below are some alternatives with more reviews:
1
Glassbox
4.9
(748)
Glassbox provides digital customer experience analytics for web and mobile
apps. Drive revenue, profitability & loyalty with optimized digital CX.
2
SurveyMonkey
4.4
(22,929)
SurveyMonkey is a leading survey and feedback management solution, trusted by millions of users across more than 300,000 organizations around the world. SurveyMonkey and its AI-powered tools empower organizations of all sizes to deliver world-class experiences for their employees, customers, and stakeholders.
3
Birdeye
4.7
(3,148)
Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.
4
Amplitude Analytics
4.5
(2,260)
Amplitude is an analytics solution built for modern product teams.
5
SurveySparrow
4.4
(2,012)
SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.
6
Dialpad Connect
4.4
(1,860)
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
7
LogRocket
4.6
(1,824)
LogRocket combines session replay, error tracking, and product analytics – empowering software teams to create the ideal web and mobile product experience.
8
LiveAgent
4.5
(1,509)
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
9
Pendo
4.4
(1,484)
Pendo is on a mission to elevate the world's experiences with software. Organizations around the world use Pendo to accelerate and deepen software product adoption.
10
Mixpanel
4.6
(1,144)
Mixpanel helps businesses deeply understand user behavior and drive intelligent action with the leading user analytics solution.
Viavoo Categories on G2
