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JG
Jacques Jude G.
Community Operations Analyst onsite Meta
Enterprise(> 1000 emp.)
What do you like best about Viavoo?
Everything is really good about it, Nothing to complain. Review collected by and hosted on G2.com.
What do you dislike about Viavoo?
While Viavoo uses advanced algorithms for sentiment analysis, no tool is perfect. There might be inaccuracies in interpreting nuanced language, sarcasm, or context-specific expressions. Review collected by and hosted on G2.com.
1 out of 2 Total Reviews for Viavoo
3.5 out of 5
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CH
Verified User in Hospital & Health Care
Enterprise(> 1000 emp.)
What do you like best about Viavoo?
Viavoo offers intuitive insights and allows for quick feedback management. The AI-driven analytics make identifying customer trends and sentiments seamless. Review collected by and hosted on G2.com.
What do you dislike about Viavoo?
Some features may feel a bit complex for first-time users, and the onboarding process could be smoother. Also, the analytics dashboard might lack deeper customization options. Review collected by and hosted on G2.com.
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