(66)
4.7 out of 5
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ED
Edward D.
Mid-Market(51-1000 emp.)
What do you like best about Vero Cloud?
Like a lot of these background processing systems you're really only going to hear about it when things go wrong. Vero provides us with a lot of support for triggering and maintaining email campaigns for our application.
It's simple to use and to date we haven't experienced any outages (knock on wood). That, combined with a clean and easy-to-use interface make this an ideal solution to our needs. Review collected by and hosted on G2.com.
What do you dislike about Vero Cloud?
The only thing that comes to mind is the number of clicks required to see an actual email as it was sent to a customer. You have to find the customer, dig into the triggers, find the event, click a drop down, and finally click to see the email content. It'd be nice to have an easier way to get to the meat of the email. Review collected by and hosted on G2.com.
32 out of 33 Total Reviews for Vero Cloud
4.2 out of 5
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Overall Review Sentiment for Vero Cloud
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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EB
Enrico B.
COO
Mid-Market(51-1000 emp.)
What do you like best about Vero Cloud?
It was a good to fit to the issue of email marketing and the duplication of lists Review collected by and hosted on G2.com.
What do you dislike about Vero Cloud?
The team seem to have no interest or ability to help or solve issue Review collected by and hosted on G2.com.
SW
Soham W.
Mid-Market(51-1000 emp.)
What do you like best about Vero Cloud?
This is a very good app to work with , specially the interface is really good and we think this should be there on everyone's phone or pc
I recommend this software Review collected by and hosted on G2.com.
What do you dislike about Vero Cloud?
The only disadvantage of this is it has a few bugs we can work on and the developer can surely fix it soon Review collected by and hosted on G2.com.
FS
Frank S.
Data Analyst
Small-Business(50 or fewer emp.)
What do you like best about Vero Cloud?
The ability to segment users by any user or tracked event property (or event in general) and program automated campaigns based on the user's tracked events and properties. Review collected by and hosted on G2.com.
What do you dislike about Vero Cloud?
The inability to mass-prune user properties, like in the case where you need to remove a certain property from all users equally. The API can handle single-user property removals, but not all users all at once. Review collected by and hosted on G2.com.
CM
Verified User in Marketing and Advertising
Mid-Market(51-1000 emp.)
What do you like best about Vero Cloud?
The possibilities to fetch data remotely from other services inside our company. And there good support in the slack channel. Review collected by and hosted on G2.com.
What do you dislike about Vero Cloud?
The lack of performance of the application, can be really slow sometimes. Review collected by and hosted on G2.com.
RR
Rashmi R.
Associate Project Manager 2
Small-Business(50 or fewer emp.)
What do you like best about Vero Cloud?
It is designed to cater the needs of modern marketing teams and can be used to send customised marketing messages. Review collected by and hosted on G2.com.
What do you dislike about Vero Cloud?
It is very much dependent on the development team on how they using it. Review collected by and hosted on G2.com.
SS
Suraj S.
Deputy Manager
Small-Business(50 or fewer emp.)
What do you like best about Vero Cloud?
I can make my mail templates easily and send it to lot of customers across different platforms. Review collected by and hosted on G2.com.
What do you dislike about Vero Cloud?
Some extensions are lagging sometimes otherwise its good. Review collected by and hosted on G2.com.
JC
justin c.
Electrical and Instrumentation Planner
Mid-Market(51-1000 emp.)
What do you like best about Vero Cloud?
Its was very intuitive and allowed me to easily craft and send messages across platforms to boost product sales. We interpreted it with our email system to allow quick follow ups. Review collected by and hosted on G2.com.
What do you dislike about Vero Cloud?
I didn't like that some of the integration features did not work as smooth as I would have liked. Review collected by and hosted on G2.com.
DT
Dino T.
Mid-Market(51-1000 emp.)
What do you like best about Vero Cloud?
At OpenAgent we run all our transactional emails though Vero and have been very impressed with i's performance and functionality. The tool provides both great APIs as well as interface to create segments, campaigns, email templates as well as push in parameters.
The customer service is also top notch and local - for us in Australia anyway. Highly recommended Review collected by and hosted on G2.com.
What do you dislike about Vero Cloud?
Pushing a lot of event can quickly scale up the account in terms of the plan cost. I think a more sensible approach there based primarily on send volumes would be much more preferable to us. But I do understand the national in the pricing approach. Review collected by and hosted on G2.com.
MP
Michał P.
Enterprise(> 1000 emp.)
What do you like best about Vero Cloud?
Simple interface, feature rich:
- user segmentation,
- log searching,
- quite complex flows building
- possibility to insert parts of emails from our "dictionaries" (retrieved live from our servers)
One of the best things is good contact with Vero staff and their helpfulness and friendly attitude. :-) Review collected by and hosted on G2.com.
What do you dislike about Vero Cloud?
Some dev-focused features, like versioning wouldn't hurt. :-) Review collected by and hosted on G2.com.
JF
Jesse F.
Small-Business(50 or fewer emp.)
"Vero's dedication to customer satisfaction is what drives them to build the best product offering."
What do you like best about Vero Cloud?
We've been a customer of Vero's for years now. I've been incredibly impressed with their continued focus on customer feedback. They have always been transparent with where our requests fit in on their roadmap. I've always felt like they were willing to dig deep into any issues we were having and put the appropriate amount of resources behind investigating and resolving issues. You really feel like you have a true partner when working with Vero. It's not just another service you use -- it's a team that is there to grow alongside your business. Review collected by and hosted on G2.com.
What do you dislike about Vero Cloud?
Selfishly I would like some of our companies' requests to be prioritized above other product requests. It's a minor dislike, since I understand that may not always be realistic -- they have a business to run. Perhaps just more transparent voting on product requests that individuals can see where their requests would end up on a roadmap. Review collected by and hosted on G2.com.
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