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Top 10 Verint Speech and Text Analytics Alternatives & Competitors

By Verint
(71)4.4 out of 5

Verint Speech and Text Analytics is not the only option for Speech Analytics Software. Explore other competing options and alternatives. Speech Analytics Software is a widely used technology, and many people are seeking popular, high quality software solutions with ai text summarization. Other important factors to consider when researching alternatives to Verint Speech and Text Analytics include calls. The best overall Verint Speech and Text Analytics alternative is CallMiner Eureka. Other similar apps like Verint Speech and Text Analytics are NICE CXone Mpower, Genesys Cloud CX, Calabrio ONE, and Observe.AI. Verint Speech and Text Analytics alternatives can be found in Speech Analytics Software but may also be in Contact Center Software or Contact Center Workforce Software.

Best Paid & Free Alternatives to Verint Speech and Text Analytics

  • CallMiner Eureka
  • NICE CXone Mpower
  • Genesys Cloud CX
Show More

Top 10 Alternatives to Verint Speech and Text Analytics Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Verint Speech and Text Analytics stacks up to the competition, check reviews from current & previous users in industries like Insurance, Financial Services, and Airlines/Aviation, and find the best product for your business.
    MeetRecord
  1. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    MeetRecord

    (88)4.7 out of 5

    2. MeetRecord is the AI‑first revenue intelligence platform that gives revenue teams total visibility into every deal, forecast, and performance metrics—eliminating uncertainty and driving revenue outcomes. Our Adaptive RevEngine turns every sales conversation into actionable CRM data so revenue teams forecast with precision, plug pipeline leaks before they become problems, and accelerate deal velocity without manual effort. Hundreds of high‑growth companies like Replicate, Budibase, Hakkoda, AppSumo, Spring, Intergiro, and Gym Launch trust MeetRecord to make their revenue process more connected, efficient, and predictable. Visit us at meetrecord.com

    Visit Website

    Reviewers say compared to Verint Speech and Text Analytics, MeetRecord is:

    Easier to admin
    Better at support
    More expensive
    Visit Website
    #1

  2. CallMiner Eureka

    By CallMiner
    (209)4.5 out of 5

    3. CallMiner Eureka is a solution that helps call centers through text and speech analytics and insights from automated analysis of communications between you and your customers across multiple channels.

    Categories in common with Verint Speech and Text Analytics:
    Get a quote

    Reviewers say compared to Verint Speech and Text Analytics, CallMiner Eureka is:

    Slower to reach roi
    Easier to do business with
    Better at support
    See all CallMiner Eureka reviews
    #2

  3. NICE CXone Mpower

    By NICE
    (1,715)4.3 out of 5

    4. NICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXone Mpower seamlessly orchestrates workflows, agents, and knowledge across every CX touchpoint. Connect front- and back-office workflows. Optimize enterprise-wide knowledge. Increase productivity with AI agents and augmented human agents. Unlike traditional CCaaS and inflexible point-solutions, CXone Mpower provides the most comprehensive applications portfolio, an open framework for integration, and Enlighten—CX-specific AI trained on the industry’s largest labeled and validated CX dataset — for organizations to design, build and operate every element of customer service.

    Categories in common with Verint Speech and Text Analytics:

    Reviewers say compared to Verint Speech and Text Analytics, NICE CXone Mpower is:

    Slower to reach roi
    Easier to admin
    Better at meeting requirements
    See all NICE CXone Mpower reviews
    #3

  4. Genesys Cloud CX

    By Genesys
    (1,396)4.3 out of 5

    5. The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

    Categories in common with Verint Speech and Text Analytics:
    Get a quote

    Reviewers say compared to Verint Speech and Text Analytics, Genesys Cloud CX is:

    Slower to reach roi
    Easier to admin
    More usable
    See all Genesys Cloud CX reviews
    #4

  5. Calabrio ONE

    By Calabrio
    (322)4.5 out of 5

    6. Calabrio ONE is an integrated solution to help optimize the workforce in call centers by giving you accurate information in a multi-channel environment, under one system.

    Categories in common with Verint Speech and Text Analytics:
    Get a quote

    Reviewers say compared to Verint Speech and Text Analytics, Calabrio ONE is:

    Slower to reach roi
    Better at support
    Easier to admin
    See all Calabrio ONE reviews
    #5

  6. Observe.AI

    By Observe.AI
    (227)4.6 out of 5

    7. Observe.AI is the Conversation Intelligence Platform for Contact Centers that uncovers insights from 100% of customer interactions to maximize frontline team performance and drive outcomes across the business, from more sales to higher retention and better compliance.

    Categories in common with Verint Speech and Text Analytics:
    Get a quote

    Reviewers say compared to Verint Speech and Text Analytics, Observe.AI is:

    Slower to reach roi
    Easier to admin
    Better at support
    See all Observe.AI reviews
    #6

  7. Talkdesk

    By Talkdesk
    (2,413)4.4 out of 5

    8. Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

    Categories in common with Verint Speech and Text Analytics:
    Get a quote

    Reviewers say compared to Verint Speech and Text Analytics, Talkdesk is:

    Slower to reach roi
    Easier to admin
    More usable
    See all Talkdesk reviews
    #7

  8. CallTrackingMetrics

    By CallTrackingMetrics
    (696)4.5 out of 5

    9. CallTrackingMetrics seamlessly integrates marketing call tracking with business phone systems, allowing customers to optimize their inbound lead response process from beginning to end. CallTrackingMetrics' software identifies the marketing channels that are generating leads, converting into sales, and provides all the routing and analytics tools the business needs to make the most of every call.

    Categories in common with Verint Speech and Text Analytics:
    Get a quote

    Reviewers say compared to Verint Speech and Text Analytics, CallTrackingMetrics is:

    Better at support
    Easier to admin
    Better at meeting requirements
    See all CallTrackingMetrics reviews
    #8

  9. Convin.ai

    By Convin
    (549)4.7 out of 5

    10. Convin is an AI-backed Full-Stack Conversations QA platform for contact centers.

    Categories in common with Verint Speech and Text Analytics:

    Reviewers say compared to Verint Speech and Text Analytics, Convin.ai is:

    Better at support
    Easier to admin
    Easier to set up
    See all Convin.ai reviews
    #9

  10. Five9 Intelligent Cloud Contact Center Platform

    By Five9
    (524)4.1 out of 5

    11. Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.

    Categories in common with Verint Speech and Text Analytics:
    Get a quote

    Reviewers say compared to Verint Speech and Text Analytics, Five9 Intelligent Cloud Contact Center Platform is:

    Slower to reach roi
    Easier to admin
    Better at support
    See all Five9 Intelligent Cloud Contact Center Platform reviews
    #10

  11. CloudTalk

    By CloudTalk
    (1,292)4.4 out of 5

    12. CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.

    Categories in common with Verint Speech and Text Analytics:

    Reviewers say compared to Verint Speech and Text Analytics, CloudTalk is:

    Slower to reach roi
    Easier to admin
    Easier to set up
    See all CloudTalk reviews
    MeetRecord
  12. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    MeetRecord

    (88)4.7 out of 5

    13. MeetRecord is the AI‑first revenue intelligence platform that gives revenue teams total visibility into every deal, forecast, and performance metrics—eliminating uncertainty and driving revenue outcomes. Our Adaptive RevEngine turns every sales conversation into actionable CRM data so revenue teams forecast with precision, plug pipeline leaks before they become problems, and accelerate deal velocity without manual effort. Hundreds of high‑growth companies like Replicate, Budibase, Hakkoda, AppSumo, Spring, Intergiro, and Gym Launch trust MeetRecord to make their revenue process more connected, efficient, and predictable. Visit us at meetrecord.com

    Visit Website

    Reviewers say compared to Verint Speech and Text Analytics, MeetRecord is:

    Easier to admin
    Better at support
    More expensive
    Visit Website

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