Vendr Pros and Cons

simplifies and automates the software procurement and renewal process, saving time and reducing administrative burden Review collected by and hosted on G2.com.

Vendr’s automated procurement process might not be customizable enough for companies with unique or complex requirements. Review collected by and hosted on G2.com.

Keeping track of vendors and when they renew was becoming hard to manage. Vendr gives us a platform to track and store all this information, The Vendr rep helps us get through the procurement process and requests all due diligence and other documentation for security and legal reviews. They then store the contracts and track when the vendor will renew. They also helped us define what we want from vendors and to refine the internal workflow used to help track the process. Review collected by and hosted on G2.com.

Although Vendr overall does a nice job helping us negotiate, tracking documentation, and recommending procurement standards, I still need to track what is going on and clearly state what I want with each contract. This may also include getting involved with the negotiation to help push the vendor pricing down a little more. Vendr helped us develop a procurement process and gave us a tool to manage it but this development was tedious. Review collected by and hosted on G2.com.

The worst part about negociating contracts with SaaS vendors is not knowing their pricing. Having a good idea about what the range of prices that they typically charge customers is a huge advantage. Hat's off to Vendr for giving their customers this information in as much detail as possible. To top it off, Vendr does the negociating for you. It save time and money.

The other advantage of Vendr is their organization of all Vendors in one location. From renewals to licensing details, they put all the information at your fingertips. No more spreadsheets or disorganized WIKI pages. The time savings is well worth the cost.

Their support throughout the sales process is excellent. They really want to understand what contract terms are important to you, not just price. They can use all the levers to get the contract to reflect not just the best price, but also the most favorable terms taylored to your needs. Review collected by and hosted on G2.com.

It seems like some SaaS company salepeople are ignorant about Vendor. They don't know how to interact with them because they don't fit the mold of "partners", which are known entities in the sales process. Educating SaaS sales people about Vendr's role is the only small disadvantage. It can slow down the sales cycle a bit. Review collected by and hosted on G2.com.

I enjoy the contract management, supplier connections to contracts, and the ability to customize fields in the platform

The data provided by the vendr negotiating teams is very insightful

Using workflows has allowed my team to standardize a P2p flow for my organization Review collected by and hosted on G2.com.

In my particular case, the vendr negotiating team did not deliver $ savings as I had hoped, but there were many difficulties on my organization's side that contributed to this

The user interface has small gaps or features that can be expanded on, the product team at vendr is constantly working on this via user suggestions

As of now, multilingual services are limited Review collected by and hosted on G2.com.

Central place for all our SaaS spendings and ease to track all the renewals. Customizable workflows has been really helpful as well. Ability to easily onboard all our users on this platform was great. Review collected by and hosted on G2.com.

Still not completely mature product. Navigating multiple workflows is not as fluid as desired. Absence of support for multiple currencies has created an issue here and there. Documents not easy to navigate within a workflow (adding a short description would be useful and-or adding the date it was added/modified), easy to confuse them. Review collected by and hosted on G2.com.

Vendr has returned time and energy to our employees hired to sell, market, and develop our products and services. It saves our employees from researching, negotiating and buying solutions to help them do what they need to do. Vendr has internal knowledge of the best prices we can get for our SaaS purchases, do all of the negotiating and manage the internal compliance like legal, security and budget approval, to complete these purchases. Review collected by and hosted on G2.com.

I wish Vendr can help with other purchases outside of SaaS. Review collected by and hosted on G2.com.

The best thing about Vendr is that they have insights into what fair market value is for SaaS, eliminating the mystery around pricing when we make a purchase. This data, combined with Vendr doing the negotiations on behalf of my company, allows us to get the best pricing while allocating our procurement resources to other deals. Review collected by and hosted on G2.com.

The only thing I dislike about Vendr is that the data is limited to SaaS, it would be so amazing if there was data like this for every category that my team sources. Review collected by and hosted on G2.com.

Vendr has helped us negotiate many contracts, which, due to time and workload constraints, we would not have been able to negotiate as successfully ourselves. We've saved countless hours of back and forth, as well as hundreds of thousands of dollars in discounts. The team is wonderful to deal with and has really helped us shoulder the burden of software purchasing. Review collected by and hosted on G2.com.

There aren't downsides to Vendr that I can think of. They are constantly working on improving their product, and I find that they've addressed any historical problems I've had with the software (ie: deal profiles not having a space to save contracts on the website). Review collected by and hosted on G2.com.

All the staff have been supportive and very responsive to any questions or issue when they arose. Review collected by and hosted on G2.com.

The only issue I have, which has been raised is I need to download PDF documents, loaded to view. Review collected by and hosted on G2.com.

During our first year with Vendr we saved more than $300K on SaaS deals (new software purchases, upgrades and renewals), we saved a lot of time leveraging their support in compliance and legal review and as a free bonus we gor a great SaaS management platform for free thanks to their Blissfully acquisition Review collected by and hosted on G2.com.

Vendr 2.0, the merge of the Vendr and Blissfully platforms has partially disrupted some of our reports and processes, we know Vendr is working to fix most of the issues and we hope they'll provide new useful features in the coming quarters Review collected by and hosted on G2.com.