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110 Vendr Reviews
Overall Review Sentiment for Vendr
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Vendrfunctions as an outsourced procurement function, taking over not only contract negotiations (which many business owners are not comfortable with) but also delivering valuable insights and analysis through their ever-expanding platform. Review collected by and hosted on G2.com.
Because it is, at heart, a service that relies on people, individual buyers we work with change frequently, and not all review the requirements we defined for our deals. Active oversight on deals run by new buyers is recommended. As new features have bee added to the platform, it can be challenging to keep up with how to best find information I need; I find mysel reaching out to my account rep more than I feel I should need to. Review collected by and hosted on G2.com.
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The team is engaging and deeply helpful, from sales to onboarding to account management to deal negotiators to technical support.
Real savings and better deals have been actualized well above the cost of Vendr.
The software itself is an outstanding management tool and is now indispensable to us. Review collected by and hosted on G2.com.
There is some initial setup, but this is primarily a "how clean is your import data" issue rather than any fault of the product/service itself. If your SaaS vendor data (next renewal date, cost, owners, etc.) is not perfectly clean or complete, the Vendr app also helps with that. It is more approachable than a random spreadsheet and supports attachments like actual contracts.) Review collected by and hosted on G2.com.
I am systems manager/admin for many vendor accounts in our company tech stack, so the prospect of having one place to manage and negotiate the many contracts we are constantly handling is helpful. Assigned Vendr negotiation team is courteous and responsive. Review collected by and hosted on G2.com.
Overall I think Vendr has a lot to sort out before I'd recommend them. Our onboarding support was rocky at best, and many UX/UI improvements needed to happen in the intake portal. Also, in the end, Vendr didn't help us negotiate better rates for my particular contracts. Unfortunately, my team had to get involved and resolve the negotiations where they couldn't. Review collected by and hosted on G2.com.
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Vendr helps me to be confident I'm getting the optimal value for the right price when purchasing SaaS and is working as an extension of our finance team. They can negotiate the deal on your behalf, provide background support, help collect necessary approvals, or coordinate security reviews. Recently they added a powerful functionality of SaaS spend tracking that allows you to be on top of everything your employees purchase and track transactions, contracts, and usage of the cloud products. Review collected by and hosted on G2.com.
Vendr buyers and procurement teams will tend to work within their platform, so getting them to your systems (e.g., to perform security review) can be tricky as it is not scalable Review collected by and hosted on G2.com.
Vendr provides us with an entire team of buyers, procurement specialists, and account managers. They manage the entire procurement process for us, and keep our internal stakeholders accountable to their vendor relationships, renewals, and budgets. We don't have to spend resources on FTE for procurement. New "workflows" promises to add even more efficiency to the process. Review collected by and hosted on G2.com.
Vendr is working on making its savings calculation methodology more transparent and easier to understand. It's getting better all the time. Review collected by and hosted on G2.com.
I like the ability to hand off a renewal and know that the SaaS Consultants will work diligently to obtain the best pricing and not give up previously agreed-upon terms. Review collected by and hosted on G2.com.
The notification emails from the Vendr portal do not reference the supplier's name, so we don't know what engagement the communication is for without clicking the link to go into the Vendr portal. I would like to see the supplier's name in the subject line. Review collected by and hosted on G2.com.
Not every organization is scaled to a size that requires a CLM, which means that managing renewals is a more manual process than we want to admit. Vendr takes care of the behind-the-scenes admin requirements, and lets you focus on growing the business. Review collected by and hosted on G2.com.
Vendr will only handle purchases of a certain size, that's helpful but also leaves out a number of critical renewals and CC purchases that need to be tracked manually. Review collected by and hosted on G2.com.
I have used Vendr 4-5 times now. Vendor formalized a process for vendor selection at our company, we no longer have to guess who we need to go to. Visualizing the workflow and pending approvals have helped. Review collected by and hosted on G2.com.
I haven't yet found them useful in negotiations with vendors or providing proactive support. Review collected by and hosted on G2.com.
The quick communication and their teams knowledge for each contract to help us aquire the most cost savings possible. Review collected by and hosted on G2.com.
The portal tends to have issues at times, but their tech team is always on top of getting things resolved as quickly as possible. Review collected by and hosted on G2.com.
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We save time & money by using Vendr's buying team. Their added SaaS management tools make their services even more valuable to our lean team. Manage purchases, contracts & renewals in one place. Review collected by and hosted on G2.com.
I see no downside to using Vendr. Their team is an extension of our own team. Review collected by and hosted on G2.com.