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Velou Reviews & Product Details

Sagi C.
SC
Product Owner
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Velou?

Greatly increases product data - The number of attributes added to our products’ metadata were amazing. It would have been impossible for us to manually add that number of attributes to all our products.

High search accuracy for fashion brands - Velou is fashion-oriented. Having a fashion search engine that understands semantics and user intent is an advantage for us compared with other search providers. They also have a great dynamic facet feature that helps our customers find appropriate products more easily through navigation filters.

High level of service and attention - We got full attention from the Velou team regarding every question and every problem. We had a really good experience with them.

Uplifts in KPIs - We saw more engagement and search conversions. We were able to lower search bounce rate and increase revenue from search usage. Review collected by and hosted on G2.com.

What do you dislike about Velou?

There wasn’t anything we disliked. We are very grateful we came across Velou when we did. Review collected by and hosted on G2.com.

What problems is Velou solving and how is that benefiting you?

We push a large number of products everyday to our website. We never had the resources to populate the values for the attributes, which would have been a ton of work for our team. Our searches were often limited, even if we had the exact thing that customers searched for.

Although we tried a couple solutions before Velou, we did not get the right results.

The benefits of Velou is in having a fashion search engine that understands our products, uses natural language processing instead of keyword comparisons, and uses an image identification process to extract features and populate all of the data, right into our products. Review collected by and hosted on G2.com.

Velou Overview

What is Velou?

Velou: Foundational Product Data Infrastructure for AI Ecommerce Velou provides advanced product data infrastructure designed to empower eCommerce brands in the AI era. Our intelligent product catalog continuously updates and optimizes data by embedding enriched details, user intent, and specific use cases—enhancing discoverability, relevance, and impact across all search, marketing, and personalization channels. Enhanced Product Discoverability Velou transforms product detail pages (PDPs) with structured data that both AI and traditional search engines can easily interpret, resulting in better search performance: •Improved AI and SEO Performance: Enriched keywords and structured data boost product visibility on AI-powered and traditional search engines alike. •Precision On-Site Search Results: With enriched data, on-site search engines handle semantic queries more accurately, improving relevance and revenue per search. Increased Ad Efficiency and ROAS Velou optimizes shopping ads by feeding them precise, enriched product data, increasing ad relevance and maximizing return on ad spend (ROAS). More Effective Personalization and Recommendations Personalization and recommendation tools, powered by Velou’s enriched data, align products with user intent: •Higher Average Order Value (AOV): Better product matching increases purchase value by presenting customers with products that meet their needs. •Targeted Loyalty Campaigns: Marketing automation tools connect customers with relevant products in loyalty campaigns, enhancing customer lifetime value (CLV). Driving Measurable Growth Across Channels Velou enhances the effectiveness of each tool in your eCommerce tech stack, powering targeted, intuitive shopping experiences that drive higher conversions, engagement, and sustainable growth across all digital channels.

Velou Details
Discussions
Velou Community
Languages Supported
German, English, French, Italian
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Product Description

We use data science to analyze product related text and images at a much deeper level than has thus far been possible, allowing us to build a more detailed understanding of products and therefore CX improving search solutions for ecommerce retailers.


Seller Details
Seller
Velou
Year Founded
2018
HQ Location
San Francisco, California
Twitter
@getvelou
15 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®

SG
Overview Provided by:

Recent Velou Reviews

Brian W.
BW
Brian W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Supercharged Keyword Optimization Across Platforms"
Using Velou has transformed the way we optimize our keyword copy, making the entire process effortless. By simply providing Velou with our current ...
FD
Francesco D.Small-Business (50 or fewer emp.)
5.0 out of 5
"The best image recognition AI for e-commerce & marketplaces"
Velou has a super powerful software that helps us attach attributes to no-label items. The image recognition AI is top-notched and fully customized...
Verified User
E
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Fantastic product, fantastic people !"
The product is amazing but so are the people. Our conversion improved so much we're really happy with everything.
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Velou Media

Velou Demo - Bringing Product Catalogs to Life
Intelligent Product Catalogs delivering customer first experiences that drive more acquisition, higher conversion and better retention in the blink of AI.
Velou Demo - Enriched PDPs to maximize revenue performance
Deploy superior attributes, stronger descriptions and better performance for your entire product catalog with ease. Velou’s AI will fuel higher growth in your most important marketing channels.
Velou Demo - Search that delivers a customer first experience
Take charge of your search performance using Velou’s semantic search and intelligent product catalogs to drive 40% higher search conversion rates. Merchandising alone cannot deliver the digital experience you want that your customers require.
Velou Demo - SEO that acquires more customers
Dynamically created AI product titles and descriptions that drive 20% more SEO acquisition in both paid and organic from Google. Secure your product’s ranking on Google searches and funnel traffic directly to your website with a fool-proof SEO strategy.
Velou Demo - Integrated to supercharge your existing technology stack.
Velou is plugged into your existing marketing technologies to deliver the highest performance across all of your marketing channels.
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Have you used Velou before?
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4 out of 5 Total Reviews for Velou

5.0 out of 5
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4 out of 5 Total Reviews for Velou
5.0 out of 5
4 out of 5 Total Reviews for Velou
5.0 out of 5

Velou Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.
G2 reviews are authentic and verified.
Brian W.
BW
VP of Online Marketing and Revenue
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Velou?

Using Velou has transformed the way we optimize our keyword copy, making the entire process effortless. By simply providing Velou with our current product descriptions and the new keywords we wanted to include, the platform seamlessly integrates these terms into all our copy. This process scaled effectively across various seasonal and product-specific keywords. Throughout our journey, the Velou team supported us every step of the way, ensuring a smooth transition until we were fully operational at scale. Review collected by and hosted on G2.com.

What do you dislike about Velou?

We have had no issues using/ scaling the product. Review collected by and hosted on G2.com.

What problems is Velou solving and how is that benefiting you?

We were looking to find a scalable solution to update our product catalog copy (which has over 3K items) for end users with a focus on specific keyword placement. Review collected by and hosted on G2.com.

FD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Velou?

Velou has a super powerful software that helps us attach attributes to no-label items. The image recognition AI is top-notched and fully customized to our needs. A true gem of a product Review collected by and hosted on G2.com.

What do you dislike about Velou?

Nothing! I am yet to recognize any downsides in using Velou. Review collected by and hosted on G2.com.

What problems is Velou solving and how is that benefiting you?

Velou attahces product attributes to our second-hand furniture catalog. Imagine uploading a picture of a no-label couch and getting attributes for it (ex. Mid Cenutry Modern, Scandinavian, Brown, Leather) all AI generated - that's exactly what Velou does for us. Review collected by and hosted on G2.com.

Verified User in Retail
ER
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Velou?

The product is amazing but so are the people. Our conversion improved so much we're really happy with everything. Review collected by and hosted on G2.com.

What do you dislike about Velou?

I don't really have any downside if I'm honest - maybe only meeting on Zoom? Rarely meet in person - but even then, everything is working well so it's less of an issue when that happens. Review collected by and hosted on G2.com.

What problems is Velou solving and how is that benefiting you?

Velou is directing our customers to the products they are seeking quickly and efficiently. As a result our customers are finding what they want, fast, and they are happy shoppers. Conversion is up, customer satisfaction and happiness is up, positive reviews are up, sales are up, returning customers are up. It's a win all round. Review collected by and hosted on G2.com.

David I.
DI
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Velou?

Velou's team completely took over and did all of the work. We didn’t have to lift a finger. I have tried a couple of solutions prior and none were able to solve the issues for me. It was incredible that we were able to solve them that quickly with Velou. The team takes complete ownership to make success happen.

The search results are lightning fast. I really like how the results get updated in real-time where my customers can see the results change immediately as they type in their search. Review collected by and hosted on G2.com.

What do you dislike about Velou?

I’ve used the solution for a year and a half now and have yet to come across any issues. Everything is smooth and has been functioning perfectly. Review collected by and hosted on G2.com.

Recommendations to others considering Velou:

They have definitely helped me with the search solution and I continuously communicate with them now about other solutions I need. I would say, the search results are amazingly accurate, which improves the site experience for your customers. If that is what you want, definitely consider talking to them. Review collected by and hosted on G2.com.

What problems is Velou solving and how is that benefiting you?

Our site has over 150,000 products and navigation has been one of the biggest issues for years. Our previous search engine lacked the AI sophistication of Velou and constantly gave customers false positives and erroneous products. Heatmapping indicated customers using search were very unlikely to convert. Since adding Velou search using customer not only convert at a higher rate but our average order value has increased dramatically. They make our site easier and friendlier to use. Review collected by and hosted on G2.com.