Vatix Reviews & Product Details

Vatix is very user friendly and easy to follow, it allows multiple persons to view and to contribute to safety reportings and enables a full audit trail, through to completion. Review collected by and hosted on G2.com.

Often reportings are allocated to the wrong departments or people within a department and may take significant time to be rerouted through to the people who need to know; when this happens often it prevent immidiate investigation. For instance my department received a safety concern; however, it was sent to the wrong team leader by the reporting person. The Team leader did not understand the situation and sat on the incident for a couple of days until he spoke to myself; by which time all evidence was lost and the individual at fault didnt know immidiately that an investigation was required. This caused friction as the individual thought he was being victimised because of the time that had passed. Review collected by and hosted on G2.com.

Vatix is a system that I use daily in my role within a charity employing around 1000 staff that supports children and adults with a variety of disabilities. From the outset the team at Vatix really understood our requirements taking time to undertand the processes that were previously in place and how these could be integrated into an online system. The amount of admin time spent as a result of implementation of Vatix has reduced drastically and day to day management of incidents has improved with the ability to upload documentation, photos and locations with ease. The wider organisation have adapted to implementation of the new system with ease and Vatix also provide a number of training tools to support with this. The 'chat' function is also a really helpful function. The analytics area of the system is really powerful with numerous means of filtering to produce statistics and graphs instantly. Customer service is very responsive and the support from Matty,our Customer Success Team Lead, has been outstanding. Review collected by and hosted on G2.com.

As users can only be a member of one team it can be challenging sharing incidents with staff who are accountable for more than one team. Review collected by and hosted on G2.com.

From initial sales discussion through to full system implementation, the team at Vatix were incredibly supportive every step of the way.

The Vatix protector app is incredibly easy to use and the administrative portal is simple to navigate to add users.

The support afforded to navigate a quality roll out was tailored to meet our organisational constraints and teh provision of videos to support staff training was greatly appreciated.

The implementation into our business was seamless and it was a project filled with enjoyment. As a Group HSE Manager, the software covers all bases for lone working and protects those operatives who are public facing. Review collected by and hosted on G2.com.

We are yet to identify any constraints. Any queries are quickly answered honestly from the support team. Review collected by and hosted on G2.com.

Vatix stood out to us as the modern, easy-to-use platform with an intuitive design that makes adoption simple. The collaboration tools are a game-changer—you can tag colleagues in notes, making teamwork and follow-ups seamless. It’s also one of the most customisable systems we’ve used, allowing us to shape it around our own processes rather than adapting to rigid workflows. The reporting capabilities are top-tier, with a variety of chart types and data visualisations that make monthly reporting effortless. We recently analysed our usage and found that Vatix has reduced the time spent across our team on admin-related tasks by 70%, which is a game changer—it means we can focus more on being on the frontline with our people instead of getting bogged down in paperwork. Review collected by and hosted on G2.com.

There’s a slight learning curve when setting up custom workflows, but once configured, everything runs smoothly. It would also be great to see even more third-party integrations in the future. Review collected by and hosted on G2.com.

Previously our accident system was made up of various paper and electronic Word based forms and spreadsheets for tracking the accident data. The switch to Vatix has enabled us to complie the data all in one place. It is simple and easy to add and manage accident reports as the system is very user friendly. Its great for adding attachments to your report such as photos and risk assessments. The dashboard view allows you to see all your accident data at a glance. If we have any queies we always receive prompt replies and great customer service help. Review collected by and hosted on G2.com.

I don't have amy issues with Vatix as the customer service team have added any extra adjustments we needed to make it work for our company. Review collected by and hosted on G2.com.

Vatix is built to Tetrinics indepentant requirements with the help of very friendly skilled staff dilivering very good training support. The product has been well recieved by empoyees who are now actively involved in reporting incidents. This promotes a safer working environment.Ease of use has established great foundations of improvement. Excellent customer support has made the transision easy from our ols system. Review collected by and hosted on G2.com.

I would like to have an option of the live data not being shown in certain area's of the business due to date control. This was discussed when our platform was built.

Also this customer feedback form could be a lot simpler to navigate through the format. This would be why to do not get more reviews. Review collected by and hosted on G2.com.

Vatix provides an excellent system for us to ensure our team of lone workers are kept as safe as possible when working remotely across the UK. The staff themselves have really engaged with the system due to its ease of use and convenience. I am able to monitor their usage easily from our Head Office via the Admin access and have benefitted greatly from the technical support of the Vatix support staff and personal contact with our Vatix Account Manager. All queries are dealt with very quickly, and our workers feel safer knowing they have assistance only a button away should they require it. Review collected by and hosted on G2.com.

I have no negative experience of using Vatix Review collected by and hosted on G2.com.

Vatix has been a great solution to our HSE needs. It is easy to navigate and customise. We are able to easily collect data in one place. The techical support has been fanstastic, in saying that, I have not had many occrances where the system was not working. It is a system we are looking to use every day. I was not present at the time of implementation but from feedback I was told only positive things. Review collected by and hosted on G2.com.

occasionally when you try to log in, the system doesn't infrom you that you have entered incorrect datail but the screen remains the same which can be consufing. Review collected by and hosted on G2.com.

The system is so uder friendly and it has allowed me to integrate into my new role and the organisation with ease. It holds all the information I need at my fingertips and the search, filter and reporting functions are so helpful. When I have asked for support it's been on hand straight away, provided in layman's terms and solutions found in minutes. I'd recommed the system to anyone looking for an incident reporting system Review collected by and hosted on G2.com.

I haven't found anything as yet which is unusual but says a lot about the developers and how much they listen to feedback from users. Review collected by and hosted on G2.com.

The Vatix systems does everything we need it to straight out of the box, with minimum customisation. The system is intuitive and easy to use. The support from Vatix has been excellent, the implementation was easy and completed ahead of schedule. Review collected by and hosted on G2.com.

So far there hasn't been anything to complain about. Review collected by and hosted on G2.com.