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UXPressia Reviews & Product Details - Page 4

UXPressia Overview

What is UXPressia?

UXPressia is a collaborative customer experience mapping platform that allows you to сreate, export, and share customer journey maps, personas, and impact maps online. The toolset is simple for beginners but powerful for professionals. Teams will especially enjoy collaborative options and the possibility to standardize and scale different projects. Key features: - Templates library: 100+ free customer journey maps and personas templates for 13+ industries - User roles and teams - Team library (touchpoints, channels, images, etc.) - Multiple personas - Journey atlas (hierarchy) - AI-powered persona generator - Email and password-protected direct link sharing - Branding - Azure AD integration, SSO, MFA - Google Analytics, Mixpanel, Slack, Jira, Azure DevOps integrations - Chunks (reusable pieces of data, available for your work, or independently) - Version history - Export to PNG, PDF, CSV, PPTX The basic features are available for free.

UXPressia Details
Languages Supported
English
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Product Description

UXPressia is an online service for creating professional, editable Customer Journey Maps and Personas. UXPressia is everything you need to design perfect user experience.


Seller Details
Seller
UXPressia
Year Founded
2015
HQ Location
San Mateo, California
Twitter
@UXPressia
865 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
Description

Collaborative customer experience platform. It's one place for your CX assets and processes. From ideation to delivery. Engage teams. Foster CX and digital transformation.


US
Overview Provided by:

Recent UXPressia Reviews

JC
Juan C.Small-Business (50 or fewer emp.)
4.0 out of 5
"Great to draw value"
The easiness of creating journeys from scratch. It is very intuitive for creating the flows and steps. It works as a white canvas, so you can creat...
Leonardo Omobola K.
LK
Leonardo Omobola K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent tools, excellent support, excellent results in short while"
The simplicity of the tools, the informative events, the tons of how-to videos on Youtube.
LT
Lim T.Enterprise (> 1000 emp.)
5.0 out of 5
"User friendly app for CJM and Persona Development"
User friendly app that is printable into pdf and jpg format. The app have CJM and persona development functions that is customisable to specificati...
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UXPressia Media

UXPressia Demo - CJM export printer-friendly PDF
Printer-friendly PDF
UXPressia Demo - Persona export
Dark-themed PDF
UXPressia Demo - UXPressia dashboard
Design View in UXPressia
UXPressia Demo - Employee journey map
End-to-end employee journey map
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34 UXPressia Reviews

4.5 out of 5
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34 UXPressia Reviews
4.5 out of 5
34 UXPressia Reviews
4.5 out of 5

UXPressia Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for UXPressiaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Paul M.
PM
Web and Graphic Designer
Retail
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about UXPressia?

I use this software for the company where I work because I am a graphic designer and I need a software in which I can develop in the advertising area of the company creating a series of maps for the different branch offices of the company and this software is definitely which best suits that objective.

About the things that I like about UXPressia, mainly, is that all the designs and business projects that I create through this software are very professional. When it comes to the maps that I have to create to add them to the other designs I create them in the easiest and simplest way because this software is very simple to be able to develop and use, if I want to share them with my co-workers I do it because UXPressia also comes with that option. I can create all the map designs that I want because there is no limit, the only limit here is you because this software lets you be very free and lets you work your way and how you feel more comfortable and I love that.

I definitely like this software because it locates the exact address of the company, so it also guides customers, suppliers and other interested parties.

And finally, I really like the price. Review collected by and hosted on G2.com.

What do you dislike about UXPressia?

These are some things that I do not like about this software:

1.- Not available for the most Product Marketing projects.

2.- Little connection with other software.

3.- It has very few export options and it has not enough because many of us use PNG and it lacks that option, a colleague also told me that it did not have the PDF option.

4.- I do not like the text fonts because it makes the texts look pixelled. Review collected by and hosted on G2.com.

Recommendations to others considering UXPressia:

It is well known that this software is very easy to use and also helps a lot but I would like to add a couple of functions to improve the projects and designs.

But if you tell me that if I recommend this software, of course, UXPressia would complement your business and make it much easier to locate and more attractive to the public, do not hesitate to obtain it, and take advantage of it at a good price. Review collected by and hosted on G2.com.

What problems is UXPressia solving and how is that benefiting you?

Yes, I feel that the company has improved a lot since we have been using this software because UXPressia taught us to be more responsible and to be much more interested in our customers because not everything is about the image of the company but also the interest of the customer.

As a designer of the company, it helped me a lot; to be more creative and play my way.

It also helps customers to locate themselves and be able to reach the nearest branch or one of their preference. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UXPressia?

I love that UXPressia has the auto-generate persona feature. They have a wide variety of photos and names to choose from based on the location you're creating for. It takes the guess-work out of trying to come up with our own. HUGE time saver! Review collected by and hosted on G2.com.

What do you dislike about UXPressia?

I wish the customer journey creation tool was as easy to use as the persona creation tool, but it's close. Review collected by and hosted on G2.com.

Recommendations to others considering UXPressia:

Pay for a full year in advance. They cut 2 months off the total price! Review collected by and hosted on G2.com.

What problems is UXPressia solving and how is that benefiting you?

We recently created (and blew up into poster size) personas that we hung all around our board room. This really helps us when we're discussing products and services. Review collected by and hosted on G2.com.

Nikita E.
NE
Senior Product Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about UXPressia?

I can easily create professional looking maps. And I can use them not only for myself and my team, but it's not ashamed to show these maps to CEO and other departments (when compared with maps built with spreadsheets).

I can easily create as many maps as needed for my complex product and link them together.

"Impact maps" is a powerful feature which helps to brainstorm ideas in the context of business and customers goals. Review collected by and hosted on G2.com.

What do you dislike about UXPressia?

Small text size in some areas. Hard to read it. Review collected by and hosted on G2.com.

What problems is UXPressia solving and how is that benefiting you?

No more sticky notes falling off the wall!

Their blog helped us to improve our understanding of CJM technique. Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about UXPressia?

We zeroed down on after having a close look at alternatives in the market. Review collected by and hosted on G2.com.

What do you dislike about UXPressia?

There are a few tweaks I would make for ease of use. Also it would be great to have other exporting options as well beside PNG and PDF. Review collected by and hosted on G2.com.

What problems is UXPressia solving and how is that benefiting you?

It helps our designer a lot. It helps as to create more user friendly and intuitive customer journeys. Review collected by and hosted on G2.com.