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34 UXPressia Reviews
Overall Review Sentiment for UXPressia
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It only takes minutes to set up an account and a journey on UXPressia - it was the easiest journey mapping software I've tried so far. I really appreciate the thought the company has put into the usability of the software. The pre-built templates also help speed the process, and the customizability of the journeys and personas is really excellent. Review collected by and hosted on G2.com.
So far, I've been unable to use any advanced features of the software, and the products are not yet quite on par with some of their competitors, in terms of ability to reduce complexity in adequetely linking journeys and nesting them as needed, assigning and measuring KPIs within the journeys themselves, and there are some inflexibilities around a few other areas which I think they are working on. Review collected by and hosted on G2.com.
Super easy to use and collaborate on. Was easy to explore ideas and help push thinking about opportunities Review collected by and hosted on G2.com.
Haven't come across anything yet so can't reference anything here Review collected by and hosted on G2.com.
UI, generates visually appealing journey maps, helpful customer support Review collected by and hosted on G2.com.
Doesn't allow copying attributes from one JM to another, ppt export needs work Review collected by and hosted on G2.com.
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I love that there are templates that help any level complete personas, journey maps, etc.
I also love the education and ongoing webinars.
Easy to use.
Looks fantastic. Review collected by and hosted on G2.com.
Most the time I like the templates, and they give the ability to customize a bit. However, there have been a few times it was confusing to go deeper in customization. Review collected by and hosted on G2.com.
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I like the way it's laid out so you can really track customer personas effectively. Also is an excellent library of customer personas for any client Review collected by and hosted on G2.com.
The exporting of persona data can become slightly cumbersome Review collected by and hosted on G2.com.
The features offered by the tool just keep getting better and better over time. I love how intuitive and easy to use the tool is! Review collected by and hosted on G2.com.
When managing large journey maps it can become time consuming to make color & font updates across certain sections as mass updates don't apply to everything Review collected by and hosted on G2.com.
Usability of the pdf output - overall I find the tool easy and intuitive to use. Review collected by and hosted on G2.com.
It's tool is primarily for customer journey mapping/design and not for complete customer journey management. Review collected by and hosted on G2.com.
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I like how easy UXPressia feels for the user and you can add and delete elements instantly. Review collected by and hosted on G2.com.
I think there could be a guide for novice users that explains the process - almost like an expert assistant. Review collected by and hosted on G2.com.