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Useberry Reviews & Product Details

Useberry Overview

What is Useberry?

Useberry is a user testing and product research platform designed to empower teams with actionable insights throughout the product development journey. As a UX/UI research solution, Useberry enables UX researchers, designers, product teams and managers, to validate ideas, refine designs, and optimize user experiences. Whether you're testing early-stage prototypes or improving the information architecture of a live website, Useberry ensures user feedback becomes a central part of your design process. Who is it for? Useberry is built for UX/UI designers, UX researchers, product managers, and innovative product teams who prioritize user-centricity in their work. From global enterprises to startups, organizations of all sizes can use Useberry to gain insights for building intuitive and engaging digital experiences. How does it work? With a wide range of usability testing methods, analytics, and collaboration tools, Useberry allows teams to quickly test their prototypes and live websites and make informed design decisions. Useberry’s integrations with popular design tools like Figma, Sketch, and ProtoPie further streamline the testing process. Key Features: - Prototyping Integrations: Connect seamlessly with leading design platforms (e.g., Figma, Adobe XD, ProtoPie, Sketch) to test and iterate designs effortlessly. - Usability Testing Tools: Conduct comprehensive Live Website and Prototype Usability Testing or use a variety of Useberry research methods such as Open Analytics, Single Tasks, 5-second Tests, and more to build your own study for detailed user feedback. - Information Architecture Studies: Improve your app or website structure with Card Sorting and Tree Testing. - Randomization & A/B Testing: Assigns participants to different study conditions, tasks, or questions which leads to more accurate understanding of user behavior and confident decision-making while reducing biases. - Surveys: Collect detailed qualitative insights using customizable surveys, including multiple-choice, opinion scales, and open-ended questions. - Recruiting Options: Access a large and vetted Useberry participant panel or use sharing links to recruit your own audience directly. - Visual Insights: Heatmaps, user flows, and video recordings reveal how users interact with your designs. - Quantitative Metrics: Measure success with task completion rates, time-on-task data, and miss-click analysis. Why Choose Useberry? Trusted by brands like Microsoft, Logitech, and Samsung, Useberry is a comprehensive solution for UX/UI research and user testing; with a large variety of research methods, advanced features, and effortless participant recruitment to meet the needs of diverse teams and projects. From usability testing to information architecture studies to surveys, Useberry offers all the tools you need to gather meaningful insights. With Useberry reporting and analytics, transform complex data into actionable insights and make confident, user-centered design decisions. Whether you're prototyping, refining designs, or optimizing live websites, Useberry ensures every step of your process is informed by real user feedback.

Useberry Details
Languages Supported
English
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Product Description

Useberry is an online user-testing tool that helps UI/UX designers get rich user feedback on their designs before the stage of development.


Seller Details
Seller
Useberry
HQ Location
Athens, Greece
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
Description

Useberry is a one-stop solution for quick remote testing and rich, actionable insights that enable teams to make informed, user-centered decisions.


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Overview Provided by:

Recent Useberry Reviews

Verified User
G
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Useberry is the platform we all need for our projects"
I really like the template library, whether it’s testing basic navigation flows or specific user tasks, the library provides a solid starting point...
Anastasia P.
AP
Anastasia P.Small-Business (50 or fewer emp.)
4.0 out of 5
"Suitable for audience checking"
Wide choice of audience. You can ask questions with creatives. A good audience that does not just click. You can watch a screen recording of how th...
TA
Tanakorn A.Mid-Market (51-1000 emp.)
4.0 out of 5
"Access a relevant audience quickly"
Its features range from card sorting for information architecture to click tracking for web usability, providing a wide array of tools to capture u...
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Useberry Media

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14 Useberry Reviews

4.3 out of 5
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14 Useberry Reviews
4.3 out of 5
14 Useberry Reviews
4.3 out of 5

Overall Review Sentiment for UseberryQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Research
GR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Useberry?

I really like the template library, whether it’s testing basic navigation flows or specific user tasks, the library provides a solid starting point, allowing anyone to modify and customize templates as needed. It’s a huge boost for efficiency, especially when deadlines are tight or when anyone wants to experiment with multiple test structures. Plus, you can create your own custom templates, which is really useful for designing tests that fit your specific projects or company. You can set up your own tasks, create unique test flows, and save them for future use. This saves time and helps keep your tests consistent with your project needs. It also makes it easy to reuse setups for similar tests, while still allowing changes when needed. Review collected by and hosted on G2.com.

What do you dislike about Useberry?

AI seems to be a huge topic at the moment, AI integrated features depending on the usecase. Review collected by and hosted on G2.com.

What problems is Useberry solving and how is that benefiting you?

Useberry fits into my design process by prioritising research and data collection, which can happen at the beginning, throughout, or even at the end of a project. Having a tool like Useberry makes it easy to gather feedback directly from users, which is key for understanding how they interact with prototypes for example. This helps to make informed decisions based on real insights rather than guesswork, which sometimes tend to be the case in an agile environment. Review collected by and hosted on G2.com.

Diego  B.
DB
COO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Useberry?

it incluides a variaty of methods to test your mvp, pre-launched and launched products. We use it specially for UI, UX and dev.It offers good and easy integrations with other platforms such as Figma and click tracking! It has a very large pool of participants.Interface is also clean and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Useberry?

The cheapest option is a bit expensive if you are a small business and it also hase a medium learning curve. Review collected by and hosted on G2.com.

What problems is Useberry solving and how is that benefiting you?

As a startup company in the e-commerce industry, we frequently update our end-user e-commerce site to find the most intuitive and easy-to-use UI and UX. We also develop new functionalities and processes for our marketplace portal and customer success services, which we also test and vet. Review collected by and hosted on G2.com.

ASHUTOSH J.
AJ
Student Developer
Information Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Useberry?

I just love how accessible and easy use testing has become with Useberry. It's a very enlightening experience to watch how real users test our prototypes on their video recording. This has given us insights that we would not have otherwise had. Review collected by and hosted on G2.com.

What do you dislike about Useberry?

It has a bit of a learning curve. It took us a little while to go through and understand full-fully everything it offers. Review collected by and hosted on G2.com.

What problems is Useberry solving and how is that benefiting you?

We use Useberry to identify and fix incoherence in usability at the very beginning of our designs. This tool is a way of ensuring usability of our designs, ticking all the boxes of our audience's needs, hence saving us time and resources in the long run. Review collected by and hosted on G2.com.

TT
Tax Associate
Business Supplies and Equipment
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Useberry?

Useberry stands out for providing a diverse array of usability testing tools. I am able to have the best of insights in how users interact with my prototypes and website. The click tracking with heat map is useful, the results show how users interact with the particular UI components on the site. Review collected by and hosted on G2.com.

What do you dislike about Useberry?

I experienced some difficulty when trying to narrow it down to a certain category of users or their activities. In a recent project done for young-professional audience, I faced difficulty in sourcing participants within the same platform. Review collected by and hosted on G2.com.

What problems is Useberry solving and how is that benefiting you?

I have found that Useberry has greatly enhanced my user testing procedure. The easy compatibility with other prototyping tools such as Figma enables rapid iteration testing. I watch the users and their recordings of their sessions as well as the task completion level, it will be easier for me to pinpoint the problems. Review collected by and hosted on G2.com.

KO
Compensation and Benefits Manager
Real Estate
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Useberry?

It was easy to establish user tests the screen recording and annotation helped in availing entrants’ feedback. Regarding the strengths, I enjoyed the opportunity which allowed me to work with prototypes based on the user understanding of concepts. Review collected by and hosted on G2.com.

What do you dislike about Useberry?

To produce this kind of evaluation, Useberry’s built-in recruiting options appeared like they were rather limited. I faced difficulties in identifying the right participants to be used in my specific user tests. Although, I could connect with other external recruiting sites, it became a little difficult to do so. Review collected by and hosted on G2.com.

What problems is Useberry solving and how is that benefiting you?

Useberry made the process of getting user feedback on their products as efficient as possible. The option to perform tests remotely while providing detailed instructions and simple data collecting process is definitely time saviour compared to the face-to-face tests. Review collected by and hosted on G2.com.

GK
Application Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Useberry?

Useberry is very much helpful in analytics. You'll have fear idea how users interact with designs. It allows my team to understand user behavior much better, which helps them make good design choices based on real feedback. Review collected by and hosted on G2.com.

What do you dislike about Useberry?

Customer support response times can be improved, which can be frustrating at times when there is urgent help needed. Review collected by and hosted on G2.com.

What problems is Useberry solving and how is that benefiting you?

Useberry tool makes usability testing easier and friendly. It helps spot any issues users might have right away, which can result in a more user friendly final product. Review collected by and hosted on G2.com.

Anastasia P.
AP
Product Marketing Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Useberry?

Wide choice of audience. You can ask questions with creatives. A good audience that does not just click. You can watch a screen recording of how the respondents act Review collected by and hosted on G2.com.

What do you dislike about Useberry?

Prices are higher than competitors, poolfish for example Review collected by and hosted on G2.com.

What problems is Useberry solving and how is that benefiting you?

Surveying an audience we don't have access to in our app Review collected by and hosted on G2.com.

TA
Program Manager
Education Management
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Useberry?

Its features range from card sorting for information architecture to click tracking for web usability, providing a wide array of tools to capture user feedback at different stages of development. Review collected by and hosted on G2.com.

What do you dislike about Useberry?

Useberry appears to only be useful to a degree in the testing of mobile apps. As I look for a comprehensive solution I also want a solution that will address both web and mobile testing. Review collected by and hosted on G2.com.

What problems is Useberry solving and how is that benefiting you?

With Useberry, our organisation has enhanced the orientation of our product development towards the user. Different testing options allowed us to receive users’ feedback in real time and, thus, priority problems have been disclosed. Review collected by and hosted on G2.com.

Andrey L.
AL
Senior Full-Stack Developer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Useberry?

Easy to use, it is like powerpoint presentation that you can fill in with questions and visuals. And sent to users. Not an expensive Review collected by and hosted on G2.com.

What do you dislike about Useberry?

Can be hard to reach the right audience with the tool. Review collected by and hosted on G2.com.

What problems is Useberry solving and how is that benefiting you?

Allows to verify user experience (UX) when designing new features. Allows to receive user feedback and create a presentation with advanced editor. Review collected by and hosted on G2.com.

LN
Doer Sucess Admin
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Useberry?

Ease of Use: Useberry provides an intuitive and user-friendly interface, making it accessible even for those who are new to UX testing. Review collected by and hosted on G2.com.

What do you dislike about Useberry?

Pricing: For smaller teams or individual designers, the cost of Useberry can be relatively high compared to other UX testing tools, especially if advanced features are needed. Review collected by and hosted on G2.com.

What problems is Useberry solving and how is that benefiting you?

Identifying Usability Issues:

Problem: It's challenging to spot potential usability problems in a design before full development.

Benefit: Useberry helps identify and rectify these issues early, saving time and resources by preventing costly post-development changes. Review collected by and hosted on G2.com.