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57 UrbanPiper Reviews
Overall Review Sentiment for UrbanPiper
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All aggregators are integrated into a single, easy-to-use dashboard for seamless monitoring.
The system includes a detailed analytics section.
Their platform is intuitive and straightforward.
They provide prompt responses to queries.
The Account Manager is always available to assist us. Review collected by and hosted on G2.com.
Nothing as of now.
Transition has been smooth so far. Review collected by and hosted on G2.com.
All aggregators are connected in one dashboard to monitor.
Easy to use and understand their system .
Prompt response and reply on queries .
The support team, they are always there to help us. Review collected by and hosted on G2.com.
Data Analytics should be more indepth.
menu export data not easy to understand. Review collected by and hosted on G2.com.
All aggregators are connected in one dashboard
Regular updates to address evolving issues and needs
Easy to use for all levels of operations Review collected by and hosted on G2.com.
Reasons for store toggle turn off should be captured. i.e. if store switched off by store team or by aggregator Review collected by and hosted on G2.com.
The product dramatically simplifies operations and the business owner gets accurate data. Once you start using this tool, you can never go back. The prime tool is also quite good and helps give all the operations team visibility. Better than all other options in the market Review collected by and hosted on G2.com.
Should be easier to download data sets and the support can improve a bit. Review collected by and hosted on G2.com.
Its simple hasslefree interface is the best thing today in food agregator industry. And there constant urge for improvement keeps enhancing the user experience. Review collected by and hosted on G2.com.
Nothing to dislike right now as they have already covered the gaps with the launch of new atlas interface....hopefully they will not give any oppurtunity to dislike in future too. Review collected by and hosted on G2.com.
Urban Piper understands the needs of their clients and industry correctly and develops products at an affordable price with top notch service and a brilliant after sales experience. Review collected by and hosted on G2.com.
There is a limitation when it comes to themes to choose from and customise at a UI UX level.
Lacks detailed customer cohort analysis.
Very little support provided to make the best use of the platform, it'll be helpful if UP can help educate their partners to generate more business and leverage the platform efficiently.
There should be an option to reach out to swiggy/Zomato support teams through the prime app.
Reports and dashboard can be more detailed. Review collected by and hosted on G2.com.
Best platform for restaurants. Integration of aggregators of Zomato, swiggy, etc got done in a single email. Great support for their tech and service. Highly Cost effective for a single outlet or a chain of outlets. Review collected by and hosted on G2.com.
One of their earlier dashboard (quint) was a little hard for the non technical team to understand, but with their amazing new update on the new dashboard (Atlas) the non tech staff found it very easy to operate. Review collected by and hosted on G2.com.
