21 Upland BA Insight Reviews
Overall Review Sentiment for Upland BA Insight
Log in to view review sentiment.
- SmartHub was straightforward to implement and configure.
- Upland were able to implement a highly customised UI.
- Customer Support has been responsive since going live. Review collected by and hosted on G2.com.
- Working across multiple timezones made things ocassionally challenging but we were able to work around this. Review collected by and hosted on G2.com.
Very strong technical support and customer service. Review collected by and hosted on G2.com.
Distance between Australia and the USA can sometimes slow down communication. Review collected by and hosted on G2.com.
The tooling is comprehensive and staff are experts who are willing to assist in the journey. Fantastic experience engaging and through implementation process Review collected by and hosted on G2.com.
There was not a dislike through the products or engagement Review collected by and hosted on G2.com.
The BAI suite of tools allow us to deliver solutions quickly and effectively. Review collected by and hosted on G2.com.
We occasionally have to deal with software bugs. Review collected by and hosted on G2.com.
Comprehensive search capabilities: BA Insight's search platform, Search360, is designed to help organizations find and access the information they need quickly and easily. It includes features like natural language processing, faceted search, and content profiling, which can help users find relevant results more accurately.
Easy integration: BA Insight's products are designed to be easy to integrate with other systems and platforms, including popular enterprise software like Microsoft SharePoint and Salesforce. This makes it easy for organizations to incorporate the company's solutions into their existing workflows and processes.
Customization options: BA Insight's products are highly customizable, which means that organizations can tailor them to fit their specific needs and requirements. This can be especially helpful for organizations with complex or specialized information management needs.
User-friendly interface: BA Insight's products have user-friendly interfaces that are designed to be intuitive and easy to use. This can make it easier for users to get up and running with the company's solutions, and can help to increase adoption and usage within an organization. Review collected by and hosted on G2.com.
Cost: Enterprise search and information management solutions can be expensive, and BA Insight's products may not be the most cost-effective option for some organizations.
Complexity: Depending on an organization's specific needs and requirements, BA Insight's products may be more complex to set up and use than some other options on the market. This could require a significant investment of time and resources to get up and running with the company's solutions.
Limited capabilities: While BA Insight's products offer a range of features and capabilities, they may not be suitable for all organizations or all use cases. It's important to carefully evaluate the company's products to ensure that they meet your specific needs and requirements.
Compatibility issues: Like any software, BA Insight's products may not be compatible with all systems and platforms. This could be an issue for organizations that rely on specific technologies or have complex IT environments. Review collected by and hosted on G2.com.

Proves relevant,connected and actionable Insights using analytics, personalization, AI driven aproach Review collected by and hosted on G2.com.
Nothing much to dislike, seems like one of the best products available Review collected by and hosted on G2.com.

The best thing at BA insight is they provide the best ways to search for the expected results. Review collected by and hosted on G2.com.
I dont really dislike any of the features as its a unique product Review collected by and hosted on G2.com.

Give many users (employees, visitors,customers) a search experience the right results Review collected by and hosted on G2.com.
Put and end to bad search experiences to many users Review collected by and hosted on G2.com.
The UI is user-friendly with lots of features to optimize the time spent. Support is awesome Review collected by and hosted on G2.com.
Fewer features to monitor the past insights and constant alarm signals Review collected by and hosted on G2.com.

SmartHub is an innovative platform that gives you round-the-clock access to your system applications. A hub serves as the nerve center of your home automation system and ties all of your devices together—a helpful and convenient form of technology. A system manager wherein you can manage and set up all your devices. Review collected by and hosted on G2.com.
Quite confusing to use at the start but manageable as you go on. Basic knowledge in computer set-ups and networking will be helpful too. Review collected by and hosted on G2.com.