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Unbound by Bridgeline Reviews & Product Details

Scott B.
SB
Director, Division of E-Learning
Non-Profit Organization Management
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Unbound by Bridgeline?

The Birdgeline team has been great to work with. They have persistently taken the time to understand our current systems, document needs and requirements for changes and enhancements, and develop and deliver innovative and reliable solutions. Review collected by and hosted on G2.com.

What do you dislike about Unbound by Bridgeline?

Their approach project to project can vary, which can lead to inconsistencies. And any turnover in the development teams and/or project management teams can cause ripples. Review collected by and hosted on G2.com.

What problems is Unbound by Bridgeline solving and how is that benefiting you?

Custom learning management system development, learning management system integration, CRM and e-commerce integration Review collected by and hosted on G2.com.

Unbound by Bridgeline Overview

What is Unbound by Bridgeline?

Bridgeline Content empowers you to engage prospects and build customer relationships across multiple channels in order to deliver exceptional customer experiences. Bridgeline Content powers more than 15,000 websites around the globe for many of the world’s most powerful brands. Build the face of your business on a flexible foundation with out-of-the-box templates, streamlined SEO management, plug-and-play content library, personalization features, and more.

Unbound by Bridgeline Details
Languages Supported
Arabic, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
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Product Description

Engage prospects and build customer relationships across multiple channels

How do you position yourself against your competitors?

Bridgeline Unbound is a fully integrated digital marketing suite. At its foundation sits a marketing automation engine bringing intuitive segmentation and personalization paired with automation flow management. From there, our Web Content Management System has rich workflow management, powerful content libraries and simple website creation tools. For customers who have eCommerce needs, our Commerce module can be added to provide the full shopping experience for your customers.


Seller Details
Year Founded
2000
HQ Location
Burlington, MA
Twitter
@Bridgeline
1,697 Twitter followers
LinkedIn® Page
www.linkedin.com
289 employees on LinkedIn®
Ownership
NASDAQ:BLIN
Phone
1-800-603-9936
Total Revenue (USD mm)
$10,907
Description

Bridgeline Digital is a digital marketing and technology services company that specializes in providing solutions for web content management, eCommerce, and online engagement. The company offers a range of products and services designed to enhance digital experiences and optimize online performance for businesses. Bridgeline Digital focuses on delivering innovative strategies that drive customer engagement and improve ROI through their comprehensive digital marketing tools and platforms. For more information, visit their website at https://www.bridgelinedigital.com.


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Recent Unbound by Bridgeline Reviews

EE
Erik E.Mid-Market (51-1000 emp.)
5.0 out of 5
"Very powerful with a lot of features"
The support team is extremely helpful and diligent about keeping the website functioning smoothly without issues. Their responsiveness ensures any ...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great virtual sharing app for small businesses"
I like that you can use this to easily create f5 resources and it is easy to use. I'm new to it but figured it out.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Content Delivery made quick with Unbound Local Pages"
1. Unbound Local Pages offer me a spectacular business utility to redefine, modify and manage web scalability in my application contents. 2. It he...
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Unbound by Bridgeline Media

Unbound by Bridgeline Demo - page-builder-screenshot.JPG
Drag-and-drop page creation with flexible templates
Unbound by Bridgeline Demo - personalization-screenshot.JPG
Personalization engine based on user behaviors
Unbound by Bridgeline Demo - SEO-screenshot.JPG
Built-in, automated SEO management
Unbound by Bridgeline Demo - Content-library-screenshot.JPG
Flexible, out of the box modules for quick page creation
Unbound by Bridgeline Demo - wysiwyg-screenshot.JPG
Easy-to-use WYSIWYG page editing
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Have you used Unbound by Bridgeline before?
Yes

19 out of 20 Total Reviews for Unbound by Bridgeline

2.7 out of 5
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Overall Review Sentiment for Unbound by BridgelineQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
EE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Unbound by Bridgeline?

The support team is extremely helpful and diligent about keeping the website functioning smoothly without issues. Their responsiveness ensures any problems get resolved quickly so the site stays online. It's clear they work hard to guarantee a positive user experience. Review collected by and hosted on G2.com.

What do you dislike about Unbound by Bridgeline?

While there is an initial learning curve to fully utilize the software, the support staff is extremely responsive and helpful in ensuring you gain proper understanding. They take the time to thoroughly explain how to use the various features and functions, and provide ongoing assistance to guide you through the learning process. Their dedication to customer support makes overcoming the learning curve much easier. Even complex programs become more accessible with such attentive and hands-on training from knowledgeable representatives. Review collected by and hosted on G2.com.

What problems is Unbound by Bridgeline solving and how is that benefiting you?

Bridgeline provides an impressive e-commerce web platform that truly enables our organization to thrive online. The extensive customization options allow us to tailor the site to our unique needs and brand. This level of flexibility paired with powerful built-in tools, both make running our website smooth and successful. For any organization seeking to maximize their e-commerce potential, Bridgeline offers an optimal mix of strength, customizability, and ease-of-use that delivers exceptional results. We are thrilled to have such an adaptable yet robust web platform driving the growth and success of our web presence. Review collected by and hosted on G2.com.

Radhika C.
RC
Software Programmer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Unbound by Bridgeline?

Unbound Local Pages is very efficient in structuring your searches. You can categorize your preferences according to the fields of the requirement and can let the 'Unbound Local Page' do its magic. It can also arrange your content searches based on the priority that you assign to the topics of interest. Review collected by and hosted on G2.com.

What do you dislike about Unbound by Bridgeline?

Unbound Local Pages have complex search history management, which gets difficult over a long period. Their search Algorithms are composed so that all the history is present together, and segregation is a bit of work to do. Its AI search recommendations would require more well-defined search suggestions. Review collected by and hosted on G2.com.

What problems is Unbound by Bridgeline solving and how is that benefiting you?

Unbound Local Pages gives me the comfort of having my quick searches with superior accuracy. All of my frontline requirements are populated, and my categorization of each field specification is also right on target. When you have a well-organized SOP, the efficiency of the research and exploration that you can do using Unbound Local Pages is astounding. Review collected by and hosted on G2.com.

Verified User in Translation and Localization
UT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Unbound by Bridgeline?

I like that you can use this to easily create f5 resources and it is easy to use. I'm new to it but figured it out. Review collected by and hosted on G2.com.

What do you dislike about Unbound by Bridgeline?

There isn’t anything I dislike about this app. I have nothing negative to say. Review collected by and hosted on G2.com.

What problems is Unbound by Bridgeline solving and how is that benefiting you?

I haven't been using it long enough to figure out what my problems with it are but so far I don't have any. Review collected by and hosted on G2.com.

NR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Unbound by Bridgeline?

Integrated platform. CMS, Commerce, Marketing, Insights. No need to pull in various solutions. Review collected by and hosted on G2.com.

What do you dislike about Unbound by Bridgeline?

Technical documentation needs to be expanded Review collected by and hosted on G2.com.

What problems is Unbound by Bridgeline solving and how is that benefiting you?

Commerce, both B2C and B2B Review collected by and hosted on G2.com.

AM
Data Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Unbound by Bridgeline?

Managing contents can be a challenging task if proper tools aren't used. This helps us curate better content that engages our audience and convert them into paying audiences easily. To avoid spamming your audience Review collected by and hosted on G2.com.

What do you dislike about Unbound by Bridgeline?

My experience so far had been great, no dislikes for now Review collected by and hosted on G2.com.

Recommendations to others considering Unbound by Bridgeline:

Use Unbound Social Marketing features to bolster your marketing techniques. It really works Review collected by and hosted on G2.com.

What problems is Unbound by Bridgeline solving and how is that benefiting you?

Unbound Social lets you schedule your post. This helps you study your audience better so your post are seen when your audience is most active. It's easy to track conversion and foster good communication with your audience. It's a nice social tool to manage your content and social media effectively and create effective social media marketing Review collected by and hosted on G2.com.

Amanda M.
AM
Senior Marketing Graphic Designer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Unbound by Bridgeline?

The best portion of the platform is the inline content updated and html inserts to keep you out of the backend code Review collected by and hosted on G2.com.

What do you dislike about Unbound by Bridgeline?

With the prod, stage and dev accounts all looking identical it is VERY easy to make changes in the wrong environment and then have to redo your work repeatedly. Review collected by and hosted on G2.com.

What problems is Unbound by Bridgeline solving and how is that benefiting you?

We are hoping to have a more cohesive yet individual set of local sites. We have seen a slight dip in SEO due to pieces of code missing in the platform originally like language tags. Review collected by and hosted on G2.com.

Alex L.
AL
Director, Information Technology
Real Estate
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Unbound by Bridgeline?

I have been a Bridgeline client for a long time. The iApps product is pretty easy to use, and very flexible. Review collected by and hosted on G2.com.

What do you dislike about Unbound by Bridgeline?

The only thing I would say I dislike is the fact that their staff is constantly either moving projects or are moving positions. I had multiple project managers/account reps in the past 3-5 years, multiple developers, etc. generally it takes time for the new people taking over your account to understand where the project is, get familiarized with the processes, really grab a hold of the project and there is always a big learning curve. A couple of times I was suggested a project/integration that we already had and paid for because the account rep didn't know what we have already tried etc in the past. Review collected by and hosted on G2.com.

What problems is Unbound by Bridgeline solving and how is that benefiting you?

We use iApps for our WCM, it has always been pretty flexible for what we need. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
CS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Unbound by Bridgeline?

I like how I used it at to create a campaign for a cancer research campaign. We got it for the e-commerce function of it Review collected by and hosted on G2.com.

What do you dislike about Unbound by Bridgeline?

Not much I guess it can record cash flow better Review collected by and hosted on G2.com.

Recommendations to others considering Unbound by Bridgeline:

Its great to use to for for setting up a campaigns for fundraisers, and if you will be taking money in during the campaign created and tracking every detail. What was extremely special about it is how its for E-commerce so we couldeasily make sale of products that contributed to the fundraising. Review collected by and hosted on G2.com.

What problems is Unbound by Bridgeline solving and how is that benefiting you?

Creating a campaign and following funds coming in Review collected by and hosted on G2.com.

Samantha C.
SC
Marketing & Operations Coordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Unbound by Bridgeline?

There are features meant to make things easier, and it is relatively easy to navigate. Seems like a plug and play system, which would probably be a good start for a novice. Once you get to more advanced features, iApps can fall short. Review collected by and hosted on G2.com.

What do you dislike about Unbound by Bridgeline?

I really don't like how little control you have. Things as simple as inserting a custom code needs to be implemented by them. It would be nice to have more ability to change things myself vs. having to contact someone to change them for me. Review collected by and hosted on G2.com.

Recommendations to others considering Unbound by Bridgeline:

If you are not looking for much customization, this might be for you. Review collected by and hosted on G2.com.

What problems is Unbound by Bridgeline solving and how is that benefiting you?

We needed a website that understands our industry and can offer us the features we needed to fill this role. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Unbound by Bridgeline?

Makes scripting easy for beginners. It’s automated templates are very helpful for someone like me who runs every aspect of their business on their own. Review collected by and hosted on G2.com.

What do you dislike about Unbound by Bridgeline?

Not very much for tutorials or instructions available but luckily it’s pretty self explanatory. Review collected by and hosted on G2.com.

Recommendations to others considering Unbound by Bridgeline:

Try it out to see if it works for you Review collected by and hosted on G2.com.

What problems is Unbound by Bridgeline solving and how is that benefiting you?

This has helped with making my website more user friendly Review collected by and hosted on G2.com.