Ubermetrics Delta Reviews & Product Details - Page 3

The creation of search queries is easy to accomplish both with and without the assistant. Furthermore, one can create the queries, especially without the assistant, at a very high level of detail. This enables both extensive and in-depth results, providing comprehensive media monitoring for various applications. Review collected by and hosted on G2.com.

The filter function within the results unfortunately cannot be saved, so for complex evaluations, the filter criteria have to be set up again each time. Alternatively, the filter criteria could be considered directly when creating search queries, which, however, leads to needing more queries than actually necessary. The ability to mark certain authors or sources, rank them, or generally manage them in a management system would be very desirable. However, this request is more likely to be directed at a social media management system. Review collected by and hosted on G2.com.

Ubermetrics is extremely intuitive, easy to use and contains detailed help guides for Boolean queries and other advanced filtering tool. The platform makes it easy to categorize search results and allow ease of update and comparison. The reporting tool is really great too since it can be customized based on what is needed or from a pre-designed template. Awesome stuff. Review collected by and hosted on G2.com.

Some niche features like API plug-in are a bit more difficult to configure than the general search function (i.e. Twitter API). That's expected, but the the support team at Ubermetrics was very helpful. Review collected by and hosted on G2.com.

The user interface is visually very appealing - almost "state-of-the-art." Accordingly, it is enjoyable to work with. The search agents can be easily set up and managed. The help section is also clearly organized, and you quickly find the corresponding answers, if you even need to consult the help at all. The direct line to the customer advisor from uberMetrics is much faster and very reliable. You always receive qualified feedback in the shortest time. Recently, we had a dual student in our department for three months. I assigned her, among other things, the maintenance of the search agents and the creation of the monthly reporting. A brief introduction was sufficient, and she could start immediately. The tool was almost self-explanatory for her as well - even though she had never worked with a social media monitoring solution before. Review collected by and hosted on G2.com.

Currently, there is nothing about uberMetrics that could displease us. We are completely satisfied with both the tool and the excellent service. Review collected by and hosted on G2.com.

The first thing that convinced us about the uberMetrics solution is the manual customizability. This is not limited to the visual part but also extends to the complete reporting. With their distribution analysis, it is no longer a problem for us to determine the organic reach of an article, post, or message. Both our responsible sales representative and the support team are always available for inquiries. Additionally, with the uberMetrics solution, the creation of individual search agents is easy and straightforward. This makes working with this tool easier for us and saves time for those who work with it. Review collected by and hosted on G2.com.

Currently, there is no feature we are not satisfied with. Review collected by and hosted on G2.com.

The tool is very practical for monitoring and easily evaluating a specific topic or brand. The user interface is largely self-explanatory and therefore intuitive to use. Review collected by and hosted on G2.com.

A retrospective search is unfortunately only partially possible. Review collected by and hosted on G2.com.

Creating search queries is very simple, and the delivered results are very precise depending on the configured search query. Review collected by and hosted on G2.com.

Some additional criteria should be integrated to sort the obtained search results according to their media relevance. The "virality index" is not always helpful and should include more criteria (for example, YouTube views). Review collected by and hosted on G2.com.

It's the deepnes of data, we needed for measuring. All the plattforms and mediums where we got data was important to see what we have done, what we didn't and what the users have contributed in that time. The feature to search back in time is wonderful to get first respondes for future plannings, to see what was done, and what can be done. The visual graphics makes it easy for everyone to understand what is going on in that tool. Review collected by and hosted on G2.com.

As we started with the tool, we missed some features but now, they are included, especially the social visibilities and social shares of content. Now, we are very happy about this improvement. Review collected by and hosted on G2.com.

In accordance with previous reviewers, ubermetrics is extremely intuitive and easy to use. We primarily draw on ubermetrics to source data on social media content that is created by users to share information and/or opinions regarding corporate brands with other users, so called user-generated content (UGC). The scope of UGC data and its initial preparation as provided by ubermetrics is really impressive and to the best of our knowledge unparalleled. For instance, we gathered UGC data from various online media channels on six brands from the telecommunication and automotive industry dating back in time up to three years. The single content is further equipped with additional, descriptive information such as its URL, the type of media channel it has been posted to, its virality, and a sentiment score of either +1 (positive), 0 (neutral), or -1 (negative), to name just a few. With these additional information, ubermetrics customers are able to delve deeper into analyzing the large body of UGC and thus get a better understanding of its emergence and explore its impact on measures of corporate financial performance as in our case, for instance. Apart from our project, a really cool feature is the dashboard, which is easily adaptable to the user’s individual informational needs. Finally, we’d like to laud ubermetrics for its outstanding customer care: our questions regarding the provided data and the underlying process of crawling websites for brand-related content were answered immediately and to our fullest satisfaction by ubermterics’ staff. Review collected by and hosted on G2.com.

Actually, there is nothing we disliked about ubermetrics. We are looking forward to the international expansion of ubermetrics’ online media coverage which may fairly take another while though. Review collected by and hosted on G2.com.

Great analytics and wide monitoring sources. I especially like that I get a daily report which shows our media activities compared to our competitors Review collected by and hosted on G2.com.

Needs a bit of time to set up everything, but customer support is really helpful, thanks for the webinar you did :) Review collected by and hosted on G2.com.

- innovative

- easy to use

- daily reporting / individual reports

- great service Review collected by and hosted on G2.com.

It needs some time to get along with the tool at first, cause of the many options you have, but I don't think that this is a real dislike- you just need some time....! Review collected by and hosted on G2.com.