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40 Ubermetrics Delta Reviews
Overall Review Sentiment for Ubermetrics Delta
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- Great customer Support which makes it very easy to get started
- possibility to set up various searches for one topic - having this option you can create an overall search for a broad topic and on top set up smaller, more defined searches to get more insight Information.
- Report function is very practicle and easy to use - big plus for this
- Translation - all findings can be translated via Google translator, which helps us understand every single post without any extra effort
- We were able to test the System before starting working with it in a Long term. This gave us a great idea how the System works and what it could offer. Review collected by and hosted on G2.com.
- regulations from Facebook and Instagram to get more insights (not ubermetrics "fault")
- After filtering a search it would be great to set up a new "search/topic" of the filtered content Review collected by and hosted on G2.com.
- Operation and User Interface
The user interface is easy to understand and very visually designed, making intuitive operation possible from the first use.
- Online and Offline Monitoring
In addition to online sources, there is also the possibility to integrate many newspapers, magazines, and other editorial content into the monitoring offline.
- Demo Option
Before a collaboration, one has the opportunity to test the entire tool and all functions from their own desk.
- Comparison between Multiple Searches
The tool offers the option to directly compare and analyze multiple searches. Review collected by and hosted on G2.com.
Support through the common social media platforms:
Unfortunately, Facebook and others provide only limited access to their analytics, so only a portion of the potentially available social media statistics can be integrated into online monitoring. Review collected by and hosted on G2.com.
The user interface is very clearly designed. With the help of the tool, brands and topics can be easily monitored and analyzed. In addition, many results can be visualized in helpful graphics. Particularly noteworthy is the absolutely competent and fast support. Review collected by and hosted on G2.com.
For users inexperienced with social media tools, the tool is not immediately transparent at first glance due to the variety of possibilities, and it takes some time to truly understand and use everything optimally, but with the help of the fast, straightforward, and customer-specific support, no questions remain unanswered.
Unfortunately, research into the past is only possible to a limited extent. Review collected by and hosted on G2.com.
quick and helpful support, comprehensive and in-depth tool, Europe-wide search Review collected by and hosted on G2.com.
naturally the tool can only work with precise keywords - our company name is tricky for most media monitoring tools. so, the initial setup takes up a lot of time and needs to be improved continuously Review collected by and hosted on G2.com.
The scope and display options of the interface Review collected by and hosted on G2.com.
It owuld be great to 'save current settings' after having chosen display options (e.g. hide comments and videos). Review collected by and hosted on G2.com.
- Intuitive for first-time use
- Customizable
- Good service & great team Review collected by and hosted on G2.com.
Less intuitive for more in-depth insights and reporting - but thanks to the great customer service, that's actually not a problem. Review collected by and hosted on G2.com.
1. Support
In my assessment, the support from Ubermetrics is a major advantage compared to other providers with similar performance profiles. A detailed demo is provided in advance, and the requirement criteria are discussed point by point. Assistance is also offered when setting up search queries, especially if not all users are familiar with search agents, operators, etc. For detailed questions, help is quickly provided via email or a video conference appointment is offered.
2. Search Queries
The search queries can be designed very precisely. In total, about 275 search words can be linked with various Boolean operators. This allowed us to narrow down the searches to desired topics so that (almost) only relevant posts are captured.
3. Filter Function
With the new filter functions, the captured mentions can be filtered much better than before. Filtering is possible by language, media (e.g., microblogs like Twitter), sentiment, tags, and user-defined keywords. This way, the captured posts can be categorized simply and effectively afterward.
4. Export Function
The graphics can also be exported as vector files, a significant advantage over other providers who often only offer JPG or PNG formats. More importantly for us is the report function, which allows reports to be automatically created and sent. These can be very individually designed, providing an overview of the most relevant posts, most active users, and allowing various search queries to be compared with each other at a specific time (daily, weekly).
5. Pathfinder
With the Pathfinder function, the links between the captured posts can be analyzed. This allows, for example, tracking how a press release or a specific article has spread on social media. Review collected by and hosted on G2.com.
1. Sentiment Analysis
A small point of criticism is the offered sentiment analysis, although we are aware of the current challenge of such analysis, which is why the criticism must be put into perspective. The algorithm learns and assigns the captured mentions the labels "Positive," "Neutral," and "Negative." For short contributions like tweets, this already works quite reliably, but for articles, the sentiment analysis is unfortunately not yet as accurate.
2. API of Facebook and Instagram
The criticism is not directed at Ubermetrics itself; the issue lies with Facebook and Instagram. These companies do not allow the automated querying of certain information, such as the number of likes. Review collected by and hosted on G2.com.
very good Support, inspiring Business Partner, open & looking for new solutions Review collected by and hosted on G2.com.
Suggestion for improvement: further search Operators Review collected by and hosted on G2.com.
Kompetenter, engagierter Support
Verhältnismäßig einfaches Aufsetzen komplexer Social-Media-Suchen
Individuell anpassbare Reports
Automatisierbarer Versand von Reports
Interessantes Verbreitungs-Analysetool
gutes Kosten-/Nutzenverhältnis Review collected by and hosted on G2.com.
Bei der Verwaltung/Änderung(en) der E-Mail-Benachrichtigungen an einen größeren Empfängerkreis ist etwas Akribie gefragt. Review collected by and hosted on G2.com.
