Typeform Reviews (1,016)

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Reviews

Typeform Reviews (1,016)

View 3 Video Reviews
4.5
1,016 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Typeform for its user-friendly interface and engaging design, which make creating and completing forms a smooth experience. The platform's ability to create visually appealing, conversational forms enhances response rates and simplifies data collection. However, some users note that advanced features and higher response limits are often locked behind premium plans, which can be a limitation for smaller teams.

Pros & Cons

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MD R.
MR
MD R.
Human Resource Officer
Human Resources
Small-Business (50 or fewer emp.)
"Engaging, User-Centric Design That Makes Complex Forms Simple"
4.5/5
What do you like best about Typeform?

I most appreciate Typeform's user-centric and conversational design. The single-question interface creates a focused, engaging experience that feels more like a dialogue than a form. This is especially beneficial for applications requiring detailed, thoughtful responses, as it allows me to present my multi-disciplinary profile in a structured yet personal way. The platform's clean aesthetics and intuitive flow significantly enhance the user experience, making complex information submission feel simple and professional. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

A minor challenge is the limited formatting options within text responses. When detailing complex projects or qualifications, the inability to use basic formatting like bullet points or bolding can sometimes make lengthy information appear as a dense paragraph, potentially reducing scannability for reviewers. A feature allowing for minimal text formatting would further enhance the platform's ability to handle detailed professional profiles and complex data. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Hey, thanks so much for taking the time to leave a review, it's great to hear that Typeform is helping you transform your data and create conversational experiences. We really appreciate the feedback on formatting options, and will be passing this on to our Product team for review as we continue to develop the product.

Martha K.
MK
Martha K.
Mid-Market (51-1000 emp.)
"Cost-Effective for Simple Surveys, But Lacks Advanced Features"
4/5
What do you like best about Typeform?

I like the value for the cost of Typeform. It's a very fair price for what you are getting. The initial setup was really easy as I was just onboarded and given an account. It's pretty intuitive, especially if you're someone that works in customer insights. Typeform is very useful and perfect when you're doing something shorter or more streamlined. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

I think for some more complicated surveys, the functionality isn't really there. We use Qualtrics instead of Typeform for those more complicated surveys. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Hi Martha, we're happy to hear that Typeform is providing a cost-effective and intuitive solution for your surveys. We understand that our platform may not meet all your advanced survey needs, and we appreciate your feedback as we continue to evolve and improve our functionality. We hope in the near future we can accommodate all your surveying requirements!

NH
Ninitza H.
Senior Sales Administrator
Mid-Market (51-1000 emp.)
"Easy, Customizable Surveys with Smooth CRM Integration"
5/5
What do you like best about Typeform?

I like how easy it is to create a survey and tailor it to our specifications. It’s also simple to send to clients, and it integrates well with our CRM programs. Overall, it’s pretty easy to learn and use. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

not really a complaint about Typeform, we've had an easy experience so far. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Hi Ninitza, it's great to hear that you've had a smooth experience with Typeform and that it has been easy to use and integrate with your CRM programs. We appreciate your feedback.

Candan I.
CI
Candan I.
Turkey Lead
Enterprise (> 1000 emp.)
"Effortless Surveys with Intuitive Features"
5/5
What do you like best about Typeform?

I use Typeform for surveys to understand our customers, and I really like its one question at a time interface and logic jumps. The one question at a time feature makes it feel lighter and avoids the 'form fatigue,' giving a more natural feeling. Logic jumps make it easier to build the survey, especially for a non-tech user like me. Plus, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

Nothing Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Hi Candan, it's great to hear that you find Typeform's one question at a time interface and logic jumps helpful for creating surveys. Thank you for sharing such positive feedback!

Chris H.
CH
Chris H.
Contract Growth & AI Strategy Consultant
Small-Business (50 or fewer emp.)
"Easy Setup and Forms That Work Perfectly"
5/5
What do you like best about Typeform?

It was easy to use and set up my first form, and it worked perfectly for the project. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

At first, it was difficult to figure out whether certain features were available to us with our current subscription. This needs to be clarified more clearly. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Hi Chris, thank you for sharing your positive experience with setting up your first form on Typeform. We understand the importance of clarifying available features and will take your feedback into consideration for improving our communication on this matter.

Charmaine M.
CM
Charmaine M.
Communications Manager
Mid-Market (51-1000 emp.)
"Effortless Setup, Boosts Productivity"
5/5
What do you like best about Typeform?

I find Typeform easy to set up, which makes it convenient for creating forms quickly. I also like how it can connect to Google Sheets, allowing me to access responses effortlessly and present the data better, which really boosts my productivity. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

The preset contact page needs to be editable. I want to be able to change the titles, e.g. 'first name' to 'company name' when requesting client contact information. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Hi Charmaine, we're so pleased to hear that you find Typeform easy to set up and that it boosts your productivity by connecting to Google Sheets. We appreciate your feedback about the preset contact details, it's currently a feature request so we will add your comments to the board and upvote the request on your behalf.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Seamless Surveys with Intuitive AI Features"
5/5
What do you like best about Typeform?

I find Typeform very intuitive, which is a big plus for me. I like the AI feature that's been added recently because it makes things easier, reducing the amount of research and thinking I have to do. Also, the price point is something that I like. The initial setup of Typeform was very easy for my team. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

I would just say that we could get more entrants or, like, users, to complete the surveys. For the rate. I think they're capped at a certain rate. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

We're glad to hear that you find Typeform intuitive and that the AI feature has been helpful for you. We appreciate your feedback about the survey completion rate, and we'll definitely take that into consideration for future improvements.

Kaitilyn F.
KF
Kaitilyn F.
Radio Station Manager | Communication Media Labs Coordinator
Small-Business (50 or fewer emp.)
"Simple, Customer-Friendly Experience"
4.5/5
What do you like best about Typeform?

I like the simplicity it creates for customers. It’s not overwhelming for them Review collected by and hosted on G2.com.

What do you dislike about Typeform?

I think the cost is high. I would love more features on the lower levels. I’d also like people to be able to upload multiple photos on one page Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Hi Kaitilyn, thank you for sharing your positive experience with Typeform. We understand your feedback about the cost and the limitations on lower levels. We'll take your suggestions into account as we continue to enhance our platform.

Kristie A.
KA
Kristie A.
Project Manager
Small-Business (50 or fewer emp.)
"Aesthetic, Easy to Use, and Packed with Solid Integrations"
5/5
What do you like best about Typeform?

Aesthetic and easy to use, with a great logic setup and solid integrations with Calendly and my payment processor. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

The cost is pretty high and their filtering is not the best. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Hi Kristie, we're glad to hear that you find Typeform aesthetically pleasing and easy to use, with solid integrations. We understand your concerns about the cost and filtering, and we're constantly working to improve our services. Thank you for your feedback, we will share this with our Product team for further review.

Francesco D.
FD
Francesco D.
Founder / Managing Director
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Engaging User Experience, Even if It Can Improve"
4.5/5
What do you like best about Typeform?

I use Typeform for creating advanced professional forms and I appreciate its truly innovative and engaging UX, which significantly improves my forms. The attractive design is a great advantage. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

It could have more features Review collected by and hosted on G2.com.