Typeform Reviews (1,016)

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Reviews

Typeform Reviews (1,016)

View 3 Video Reviews
4.5
1,016 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Typeform for its user-friendly interface and engaging design, which make creating and completing forms a smooth experience. The platform's ability to create visually appealing, conversational forms enhances response rates and simplifies data collection. However, some users note that advanced features and higher response limits are often locked behind premium plans, which can be a limitation for smaller teams.

Pros & Cons

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Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Survey Ergonomics, Easy Creation and Powerful Integrations"
5/5
What do you like best about Typeform?

I really appreciate the ease of creating surveys with Typeform, it's simple and fast. I like the design of the surveys which is beautiful and allows our clients to navigate easily and quickly. The integrations are super useful, especially for transferring results directly into our CRM. The initial setup of Typeform was very easy, you just had to create your first survey in a few clicks. We use Typeform to send customer surveys after a support or contractual exchange. For the use we have, the subscription price is very reasonable. The embedded AI features are interesting for creating surveys but we use them little. The performance of the surveys is very good even though the real strength is the design and the ease of filling out for the clients. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

Some integrations to embed a question directly in an email are not straightforward. The piece of code needed to add a question in an email is not easy to understand when you need to add placeholders for the client's first name, last name, and email. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Thank you for sharing your positive experience with Typeform. We're pleased to hear that you find the tool easy to use, and the integrations beneficial for your business. We appreciate the feedback about email integrations and will be sharing this with the team for further consideration.

Noemí A.
NA
Noemí A.
Internal Communications
Small-Business (50 or fewer emp.)
"Simple Customization, Better than Google Forms"
5/5
What do you like best about Typeform?

I like the Typeform environment, which can be customized with logos and our corporate images. The ease of making changes is a great advantage, such as scheduling closures, designing responses, and sending notifications every time someone fills out a questionnaire. I love receiving notifications with all the responses in the same email, allowing me to include a link to our Sheet where we collect all the data. The ability to customize, with logos from different projects, colors, and fonts is something I appreciate a lot. Additionally, the initial setup was very easy, which has allowed more people to be included to work with certain forms. Also, Typeform offers an agile way to collect data and link it to our system, which helps us manage the information efficiently. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

Yes, I would like to improve the reports, the results in the results tab. There is an option to view the reports, the summary of results, which was previously downloadable as a PDF and now I don't know what is varying with this functionality and I don't see it clearly. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Hi Noemí, it's great to hear that Typeform has been valuable in improving your data collection and management. We will take note of your feedback regarding the reports, we have been making changes to the Results Summary pages, you can still download as a PDF but I think perhaps some of the tools have changed locations. I will pass this onto to the Product team for improvements, in the meantime I recommend checking out our Help Center for information on getting the most from your results: https://help.typeform.com/hc/en-us/articles/360029577071-Your-Results-summary

Caroline B.
CB
Caroline B.
UK Market Manager
Small-Business (50 or fewer emp.)
"Intuitive Experience That Makes Long Forms Feel Effortless"
5/5
What do you like best about Typeform?

It is so intuitive for the user - so it removes some of the barriers and drudgery of filling in long forms or surveys. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

I haven't found any downsides yet. I'm really impressed by it. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Hi Caroline, we're glad to hear that you find Typeform intuitive and user-friendly for filling out long forms and surveys. It's great to know that it's helping you get more responses and present a modern image. Thank you for sharing your positive experience!

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Visually Stunning and User-Friendly, But Pricey"
5/5
What do you like best about Typeform?

I find Typeform easy to use and user-friendly, which really stands out for me. It's also visually attractive, which I love because it makes the forms engaging. The design and the options to customize are great, making it attractive to users. It feels kind of gamified, which is really appealing. The initial setup was super easy. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

I find the price a little high for Argentina. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

We appreciate your positive comments about Typeform's ease of use and visual appeal. We understand your concern about pricing and are always looking for ways to provide competitive pricing for our users around the world.

James R.
JR
James R.
Podcast Host
Small-Business (50 or fewer emp.)
"Effortless Data Collection with Custom Branding"
4.5/5
What do you like best about Typeform?

I love the drag and drop functionality in Typeform. It's really easy to use and makes the process much quicker, allowing me to spend less time thinking about what to do and more time doing what I'm supposed to do. I also love how clean it looks, and the opportunity to use my own branding on my forms is just great. It has made data collection more seamless compared to Google Forms, and it was easy to set up too. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

There's just a lot of features that I'm not sure how to use yet. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Hi James, we really appreciate your feedback and are delighted to hear that Typeform has helped you streamline your data collection process. We understand that some features may seem overwhelming at first, but we're here to provide guidance and assistance as you explore all that Typeform has to offer. We recommend checking out our Help Center for guides on how to get started, and to join the Typeform Community to ask any questions and connect with other customers.

Lukas T.
LT
Lukas T.
Junior Product Manager
Mid-Market (51-1000 emp.)
"Fast, User-Friendly Workflow with Helpful Automatic Evaluation"
4.5/5
What do you like best about Typeform?

It is fast, you can easily paste text, and it automatically performs basic evaluation, including graphs, percentages, etc. Also, the workflow is user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

I’ve just found out that some of the more complicated workflows I need aren’t possible. For example, if I want a segmentation question where the first three answers continue to one follow-up question, and the next three answers go to a different follow-up question, that setup isn’t supported. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Hi Lukas, we're pleased to hear that you find Typeform fast, user-friendly, and helpful for automatic evaluation. We appreciate your feedback about the limitations you've encountered with more complicated workflows, it sounds like you might be able to set up your workflow using branching logic, we'd recommend joining the Typeform Community or reaching out to our support team to confirm. Thanks again for the positive review!

Murtaza Z.
MZ
Murtaza Z.
Marketing Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Effortless Lead Management with Typeform"
4/5
What do you like best about Typeform?

I really like the ease of synchronization Typeform offers. It's great how all my leads automatically add up to my CRM pipeline, which makes following up on them much faster. Setting up Typeform was easy, too. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

Maybe the data visualization could be more robust. I'd like to see graphical representation and segmentation of all leads, maybe by zipcode, region, type of leads, etc. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Hi, we're glad to hear that you find Typeform's lead synchronization feature easy to use and valuable for your CRM pipeline. We appreciate your feedback on data visualization and will take it into consideration for future improvements. Thanks so much for taking the time to leave a review.

Adrien P.
AP
Adrien P.
Responsable des Opérations et Service Client
Small-Business (50 or fewer emp.)
"Engaging, Conversational Forms with an Intuitive Builder"
5/5
What do you like best about Typeform?

What I like most about Typeform is the user experience it creates for respondents. The one-question-at-a-time format makes forms feel much more conversational and engaging compared to traditional surveys. The interface is also very intuitive when building forms, and the design options make it easy to create surveys that look clean and professional. I also appreciate the integrations with other tools, which makes it easy to send responses to other platforms and automate workflows. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

The pricing can be quite high compared to other form builders, especially if you need advanced features or a large number of responses. Some useful features are locked behind higher-tier plans, which can make it harder for smaller teams to fully leverage the platform. I would also like to see more advanced analytics and reporting directly within Typeform. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Hi Adrien, thank you for highlighting the user experience and intuitive form building process as your favorite aspects of Typeform. We understand that pricing and feature accessibility are important considerations, and we're constantly working to enhance our offerings to provide more value to our users. Your feedback is valuable to us, and we appreciate your input.

Aron B.
AB
Aron B.
Customer Service Representative
Mid-Market (51-1000 emp.)
"Clean, Interactive Forms That Are Easy to Use"
5/5
What do you like best about Typeform?

What I like best about Typeform is how clean and easy it is to use. It feels more interactive than traditional forms, which makes the whole experience smoother and less boring. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

One thing I don’t like as much is that some parts can feel a bit slow or require extra steps to complete simple tasks. It would be better if the workflow was more streamlined and faster. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Hi Aron, we're glad to hear that you find Typeform clean and easy to use! We're always working on improving the user experience, so your feedback about the speed and workflow is valuable to us. We'll take it into consideration for future updates.

Jonathan L.
JL
Jonathan L.
Global Implementation Manager
Small-Business (50 or fewer emp.)
"Simple to Use with Great Visual Options"
4.5/5
What do you like best about Typeform?

for its simplicity and the visual options it offfers Review collected by and hosted on G2.com.

What do you dislike about Typeform?

That translations of the commands are not available in the basic package which is a basic need to start with Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Hi Jonathan, it's great to hear that you find Typeform easy to use and that it benefits you in sharing surveys on Whatsapp. We understand the importance of translations and we're continuously working to improve our platform. Thank you for your feedback.