Twixor Reviews & Product Details - Page 3

Twixor's NLP capsule has helped us curate industry-specific conversational AI chatbots that are easy to implement with read-made templates. they are pre-trained with frequently asked customer questions from that specific sub-industry. awesome tool that our customers absolutely love. integration is as simple as adding a chrom extension plug-in Review collected by and hosted on G2.com.

very advanced customizations require Twixor's help, but otherwise everthing is quite convenient. Review collected by and hosted on G2.com.

We ensure our customers build loyalty with their customers, to put it simply. Twixor has helped us with brainstorming customer retention use cases on enterprise channels like Slack and Teams.

Some of thse include product renewal reminders, tips to use our product, feature updates, personalized reports, and more. These have helped keep us in touch with our customers beyond project delivery.

We hope to increase our upsell probability with Twixor.

An easy-to-understand platform with a great support team Review collected by and hosted on G2.com.

building super complex customer journeys might take a little upfront planning and some trial and error. Review collected by and hosted on G2.com.

Twixor's automation features are like a well-oiled machine! From case routing to follow-up reminders, it takes care of all tasks that used to bog down my team. Now, they can focus on what they do best – crafting personalized customer success strategies. Review collected by and hosted on G2.com.

While the platform is intuitive, there's a bit of a learning curve for new team members to master all the automation features. Review collected by and hosted on G2.com.

At UBS, we value all things data, and we take pride in being data-driven decision-makers in conference managament. Twixor's comprehensive analytics suite provides invaluable insights into attendee behavior and engagement at our conferences. This data empowers us to make insightful decisions and continuously improve the content and format of our events. Its an esay-to-understand tool Review collected by and hosted on G2.com.

The ability to benchmark our conference metrics against industry standards would provide even greater context for our analytics data. So that customisation would be great. Review collected by and hosted on G2.com.

Twixor's advanced automation capabilities have enabled our approach to attendee engagement. The platform enables us to send personalized messages and updates effortlessly, ensuring our attendees feel valued and informed. Review collected by and hosted on G2.com.

I wish the platform had more integration options with our existing CRM systems to streamline data synchronization. Review collected by and hosted on G2.com.

At DNI, we're genuinely impressed by Twixor's fresh and creative approach to boosting customer experience in the insurance sector. Its engaging and tailored features have notably upgraded our insurance renewal procedures, leading to more fluid interactions and adept management of intricate cases. Adopting Twixor has refined our workflows, offering our clients a seamless experience. Additionally, the customer support team from Twixor has been consistently supportive and responsive. Review collected by and hosted on G2.com.

Sometimes, the process of getting accustomed to new technology presents challenges. It would be useful to have access to more thorough training guides. Review collected by and hosted on G2.com.

I have been using Twixor for almost 4 years. The Low Code/No Code platform helps me create product demonstrations in very little time, thus ensuring time to market as per customer needs. In addition, the underlying BPM platform orchestrates your journey well with the core BPM facilities. Coming to the latest feature that the CPaaS industry is talking about is Gen AI and advanced NLP capabilities, the platform supports seamless functionalities. The business user can come and integrate the customer APIs with ease. The support that we receive from the team is exceptional and the team is always eager to listen to customer challenges. Review collected by and hosted on G2.com.

This is a very hard question for me as I have been using this platform for 4 years now. I believe a few modules like the campaign and user management modules should be enhanced in terms of functionalities. For campaigns, I believe user data grouping and on-the-fly data usage capabilities should be present. For user management, the screen should be more intuitive with more granular access to user roles and the right definition. Review collected by and hosted on G2.com.

We really liked the Campaign Management and Journey Builder modules on Twixor. Truly stands by its name of being a low-code/ no-code platform. It helped us create a WhatsApp ticket booking process combined with UPI payment integration. It greatly enhanced CMRL's ticketing system's accessibility and convenience. Twixor has become an essential part of our daily operations. Its features are not just abundant but are designed for regular, impactful use

The platform is easy to use once the initial setup is done, ensuring a smooth transition into existing systems. Twixor's customer support and frequent updates have been very proactive, further simplifying the booking process for daily commuters.

Overall, we are happy to work with this product. Once you get the hang of it, the platform is remarkably intuitive, making complex tasks manageable. It's helped us achieve some of our business goals, which is to make public transport commute as hassle-free as possible. Review collected by and hosted on G2.com.

While Twixor’s features have been transformative, the initial setup required additional time and resources to integrate with our existing systems. Would be good to see improvements in this area in the future Review collected by and hosted on G2.com.

Twixor's AI-driven conversational capabilities has been exceptional so far. The tool has been integrated with our platform's automated testing services very easily. The reason we enjoy using it is is because Twixor helped us provide clear communications about complex testing scenarios. This has allowed us to fix testing cases simply through conversation. overall, making it user-friendly. highly recommend! Review collected by and hosted on G2.com.

the integration process was slightly difficult, should be made easier. however, support team from twixor has been ready to help. Review collected by and hosted on G2.com.

Onboarding used to be a very slow process for us. Now, Twixor's AI chatbots handle routine questions and keeps customers engaged right from the get go Review collected by and hosted on G2.com.

Twixor doesn't directly integrated with our learning management system but that is not a roadblock in any way compared to the benefits we get. Review collected by and hosted on G2.com.