Twixor Reviews & Product Details - Page 2

Twixor's integration with all our AI assistants like Vertex and Bedrock has been excellent so far. Twixor assists us with enhancing the conversational capabilities of these bots. This includes, incorporating rich cards that pulls out real-time data to present to users on a WhatsApp conversation - this has been a huge add-on to our AI assistants. Also - we have had no compatibility issues to worry about, our systems were very convenient to set up with twixor on cloud Review collected by and hosted on G2.com.

we'd love to see more detailed stats, maybe an actual CSAT score that automatically changes based on real-time data Review collected by and hosted on G2.com.

i really like the analytics dashboard because it pulls in data from a bunch of sources (our emal, whatsapp, rcs campaigns, any customer conversations, business metrics like csat scores, revenue, etc)- this has become very convenient to track our QA efforts in just one place. Review collected by and hosted on G2.com.

customizing the analytics dashboard is still a challenge Review collected by and hosted on G2.com.

Our main aim is to make AI accessible and available to all anytime and anywhere. We want to make non-coders to be able to build their own AI bots. Twixor helps us with providing conversational AI assistants that are spread throughout our SmythOS platform that are ready to assist anyone while building AI bots.This is trained with NLP - which is one of our most used features of Twixor. Review collected by and hosted on G2.com.

We found the UI customization a bit challenging! however, twixor team were always ready to help when we had questions. Review collected by and hosted on G2.com.

Twixor's conversational AI platform saves our customers' time when deploying our AI agents. Twixor provides clear communication alongside our complex workflow-building scenarios. It integrates very easily with our AI tools, such as, Bedrock (Amazon), Vertex (Google) - which makes it amazingly efficient for our customers to get their daily workflow building / AI agent training done. Also, kudos to Twixor's customer service team. Always-on for whenever we have raised support tickets Review collected by and hosted on G2.com.

Wish there were ways we could customize it even further, for instance, training with our own LLM models but i believe Twixor is already working on the suggestions Review collected by and hosted on G2.com.

Twixor has helped us with making sure all our different AI agents are compatible with each other. It's hassle-free for our developers to build workflows without having to worry about collaboration issues. This is because integrating APIs are so seamless in Twixor, you hardly need to know hardcore coding skills to complete this. Review collected by and hosted on G2.com.

intial setup was time-consuming, which could have been better. without advanced resources, this part would be challenging Review collected by and hosted on G2.com.

One of my most favorite features of Twixor is its ability to toggle between an AI-powered bot and a live customer support representative. We receive a huge volume of queries daily, up to 1000 a day. For a bot to be able to differentiate what is easy to answer, and which ones are complex - is important. With the help of Twixor, we were able to automate 100 hrs of work. Thanks to Twixor's business team who helped us with end-to-end integration, building of customer journey flows, and deployment the support team has been great with all our queries Review collected by and hosted on G2.com.

Mastering the full scope of automation features takes some time. However, once you're familiar with it, the payoff efficiency is well worth it. Review collected by and hosted on G2.com.

We have embedded Twixor into our platform to send automated communication to our customers who use ZapScale to enhance their customer success. Twixor's features has helped us with our customer success communication front.

Our customers have really appriciated the over-and -beyond messages on onboarding, training reminders, and so on. So far, our tech team has no troubles operating Twixor with our platform. Very easy to integrate and quite niche in the market. Review collected by and hosted on G2.com.

We may have taken a bit more time to learn the ropes of the platform, a dedicated training team from Twixor is much appriciated. Review collected by and hosted on G2.com.

attendee engagement on online channels and feedback collection has always been a pain point for my team. Twixor team helped provide us interesting, creative use cases to keep our event attendees engaged through the process. From strategy to execution, twixor has assisted through all the stages. we were happy with the integration process - integrated well with our CRMs through which we pulled out attendee data for any of our engagement activities. Review collected by and hosted on G2.com.

better training and better documentation would be good in the future Review collected by and hosted on G2.com.

As an event organising company, increasing event awareness and getting as many registrations as possible - is always on the top of our minds.

Twixor's multichannel campaign management process has been super helpful in promoting our events across our target audience. The has allowed us to reach a broader audience through targeted campaigns on multiple channels, significantly increasing our event visibility. Overall, twixor has been very simple and straightforward to implement, set up was a breeze overall. Our tech team had no issues Review collected by and hosted on G2.com.

I would appreciate more detailed analytics on campaign performance to fine-tune our marketing strategies. Review collected by and hosted on G2.com.

Our main objective is to deploy any kind of AI agents across multiple platforms. Twixor helps with our SmythOS customer service team to address any queries our customers may have about our product offerings - Twixor is both used as a sales virtual assistant, and customer support marketing assistant. Sometimes when we run promotional campaigns, we use it as an outreach / marketing assistant :) We like that Twixor is useful in any of our major ops processes - super big daily add-on to our team Review collected by and hosted on G2.com.

I'd love to see more interactive tutorials of Twixor. we are looking at partnership opportunities - would be great to showcase Twixor in a more easily understandable format Review collected by and hosted on G2.com.