Twilio Segment Reviews (567)

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Reviews

Twilio Segment Reviews (567)

View 2 Video Reviews
4.5
567 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of integration and centralized data management, which simplifies the process of connecting various tools and platforms. Many appreciate how it saves engineering time and enhances data consistency across systems. However, some users note that the pricing can be prohibitive for smaller teams.

Pros & Cons

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Alex M.
AM
Alex M.
Mid-Market (51-1000 emp.)
"Great data management tool. Can be pricy"
4.5/5
What do you like best about Twilio Segment?

Mkaes installing and playing with different anlatyics tools a snap Review collected by and hosted on G2.com.

What do you dislike about Twilio Segment?

it can get expensive. The startup discounts can mitigate that but once you're in you're really locked in. Review collected by and hosted on G2.com.

Pushapak Kumar P.
PP
Pushapak Kumar P.
Engineer
Enterprise (> 1000 emp.)
"Cloud new era of tech"
4/5
What do you like best about Twilio Segment?

best part is take some view for how's the new tech rolling in around world for making peoples awareness and easier life using new way of techs Review collected by and hosted on G2.com.

What do you dislike about Twilio Segment?

little bit complexity in tech to understand Review collected by and hosted on G2.com.

SB
Sid. H B.
Application Engineer
Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Aboslutely excellent tool for multi touch analysis of our marketing channels"
5/5
What do you like best about Twilio Segment?

Love the range of applications Segment can be integrated into and the ability to direct data into different destinations. Review collected by and hosted on G2.com.

What do you dislike about Twilio Segment?

Everything is pretty good and there is nothing I personally dislike. Review collected by and hosted on G2.com.

Érick C.
ÉC
Érick C.
Analista de Marketing de Produto
Mid-Market (51-1000 emp.)
"Powerful but complex"
4/5
What do you like best about Twilio Segment?

Segment is a great tool to collect, manage and persist data from different sources and across multiple channels. There are a lot of native integrations which you can use to connect your current tech stack and select to where you want to store it. Review collected by and hosted on G2.com.

What do you dislike about Twilio Segment?

It's not easy to implement Segment. It was made to accommodate different types of companies therefore its architecture is really flexible. You will need specialized labor, a lot of thought, and weeks to sort out the different types of calls, where to use each one in your own case, how to name the events and properties, and go on.

Although, it's this complexity that makes it powerful. But it could have some no or low-code features and some kind of auto-captured events. Review collected by and hosted on G2.com.

Faraz A.
FA
Faraz A.
Social Media Marketing Intern
Small-Business (50 or fewer emp.)
"User Experience"
3/5
What do you like best about Twilio Segment?

It helps in providing helpful insights about the website and helps in using in the tools. Review collected by and hosted on G2.com.

What do you dislike about Twilio Segment?

I found it little expensive and implementation was long. Review collected by and hosted on G2.com.

Aayushi K.
AK
Aayushi K.
Senior Executive - BIU
Small-Business (50 or fewer emp.)
"Great Experience"
4/5
What do you like best about Twilio Segment?

I guess all. The support and the easy of usage. Everything was up to the mark. Review collected by and hosted on G2.com.

What do you dislike about Twilio Segment?

Nothing of that sort.

It was a good experience, and no road blockers as such while utilizing the services. Review collected by and hosted on G2.com.

Dibyendu S.
DS
Dibyendu S.
Digital Marketing Intern
Education Management
Small-Business (50 or fewer emp.)
"Segment"
5/5
What do you like best about Twilio Segment?

Segmentation gives variety and diversity of choice and helps explore other areas. Review collected by and hosted on G2.com.

What do you dislike about Twilio Segment?

Sometimes segment can be too vast which someone may not like. Review collected by and hosted on G2.com.

Aneel R.
AR
Aneel R.
Manager
Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"I Like G2 The Most!"
5/5
What do you like best about Twilio Segment?

Access to their webinars is also a valuable resource for segment-specific training as well as industry training. And I enjoyed the functionality. Review collected by and hosted on G2.com.

What do you dislike about Twilio Segment?

I don't find anything disliking about Segment. Review collected by and hosted on G2.com.

Blake R.
BR
Blake R.
Mid-Market (51-1000 emp.)
"Great software for every industry"
5/5
What do you like best about Twilio Segment?

Really solid UI/UX. Great to Implement. Good Customer Support. Review collected by and hosted on G2.com.

What do you dislike about Twilio Segment?

There's not a lot to dislike. It seems to be usable for all roles. Review collected by and hosted on G2.com.

Shraddha Suman  D.
SD
Shraddha Suman D.
Senior Marketing Manager
Mid-Market (51-1000 emp.)
"Simple and Fast Reliable"
4.5/5
What do you like best about Twilio Segment?

The ability to analyse the consumer information and insights Review collected by and hosted on G2.com.

What do you dislike about Twilio Segment?

The process and the less integration , we need more room for integration Review collected by and hosted on G2.com.