TRYTN Reviews & Product Details

TRYTN is an online booking and centralized reservation management system for tour and activity businesses. The simple, intuitive interface means setup can be completed in minutes. Businesses increase their direct sales while reducing costs by gaining access to TRYTN's subsidized web development and marketing services. A streamlined web presence combined with reliable software gives TRYTN partners the tools they need to succeed in the increasingly competitive activities industry.

Seller

TRYTN

Discussions

TRYTN Community

Languages Supported

German, English, French, Portuguese, Spanish

Overview by

Reza Barissi (Experienced Tourism Industry Professional and Project Manager. Passionate about Travel and Entrepreneurship)

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

6 months

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Top-Rated Alternatives

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TRYTN Media

TRYTN Demo - Collect customer information and up-sell modifiers

Buyers supply all required information set by merchant and are able to present promotions as well as add additional cost items within checkout

TRYTN Demo - Administrator view of activity schedule

Shop managers can easily identify upcoming reservations, close dates or open new availability from one single screen.

TRYTN Demo - Check-in for activity with limited availability

Screenshot of Check-In dashboard with availability reflected alongside quick actions such as new transactions from existing itineraries.

TRYTN Demo - Reservation management for specific activity occurrences

Quickly and easily update capacities, message buyers or print manifests for crew members.

TRYTN Demo - Effortlessly track online and in-person transactions with the ability to easily edit itineraries

Screenshot of transaction details page that allows operators to edit purchases, message buyers, track outstanding balances when applicable and more.

TRYTN Demo - Intuitive advanced scheduling

Easily set capacity, cut-off times, days of week, seasonality, pricing, assets and more by individual time slot

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Verified User in Events Services

Small-Business (50 or fewer emp.)

5/19/2021

"Really love the flexibility of this platform"

5/5

What do you like best about TRYTN?

TRYTN is really great when you need flexibility in a booking platform. We've tried others before that didn't allow us to set up new products on our own or required outside assistance when making very basic changes. Thankfully TRYTN lets us do everything we need to do, from collecting important booking information with custom questions to creating unlisted offerings for private events. Their support team is always extremely helpful when we do need help, too! Review collected by and hosted on G2.com.

What do you dislike about TRYTN?

Currently we'd like to see some more options for promo/discount codes (like setting a limit on the number of uses per customer), but this is a very minor thing that I expect they'll add in the future regardless as they frequently put out new updates and improvements. Review collected by and hosted on G2.com.

What problems is TRYTN solving and how is that benefiting you?

Since the COVID-19 pandemic, we have started to conduct many events virtually, which has made it necessary for us to collect shipping information for each participant instead of just the person who made the booking. TRYTN's custom questions have made it extremely simple for us to do this, and the process is very straightforward on the front end as well, which creates a more seamless experience for our customers. We also had never considered including add-on products to our event offerings when using other booking platforms in the past, but TRYTN's ability to do this has given us many new ideas! Review collected by and hosted on G2.com.

Andrew M.

Owner

Small-Business (50 or fewer emp.)

8/24/2021

"Using TRYTN for our eBike touring business bookings"

5/5

What do you like best about TRYTN?

The platform is pretty intuitive, so it's not difficult to use, but if I have a question, the support team is very helpful. The reports are very clear. Review collected by and hosted on G2.com.

What do you dislike about TRYTN?

I haven't found anything to dislike yet. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

6/19/2021

"Great interface and excellent customer support"

5/5

What do you like best about TRYTN?

The best aspects of Trytn are the easy to use interface for myself as business owner and my customers. It is so easy and clear to use I managed to set up all my tours super quickly. Also the customer service is quick and really useful. Review collected by and hosted on G2.com.

What do you dislike about TRYTN?

I honestly cannot think of any dislikes. My experience so far as been great. Great product and excellent, fast customer service who always have a solution. Review collected by and hosted on G2.com.

Jordan U.

Owner

Small-Business (50 or fewer emp.)

6/16/2021

"TRYTN has been so easy to use!"

5/5

What do you like best about TRYTN?

The user interface is very easy to use. The customizable reports are great to fit my business needs Review collected by and hosted on G2.com.

What do you dislike about TRYTN?

Scanning of QR codes doesnt have an app which might be a little easier if there was. Review collected by and hosted on G2.com.

Cara B.

Small-Business (50 or fewer emp.)

6/22/2021

"Great Customer Service!"

5/5

What do you like best about TRYTN?

Trytn has some of the best customer service. No matter the questions, someone helps every step of the way to make sure the situation is handled. The integration between Smartwaiver and Viator was very easy to do as well! Review collected by and hosted on G2.com.

What do you dislike about TRYTN?

The only thing is Trytn doesn't have an app, but I was told that it is coming soon! It is still very easy to login on any mobile device on the website! Review collected by and hosted on G2.com.

Matthew S.

Captain

Small-Business (50 or fewer emp.)

11/30/2020

"WE have found TRYTN to be extremely helpful and good for our business."

5/5

What do you like best about TRYTN?

Customer service is great. The people are very responsive and helpful when it comes to setting up and running the business. The representatives are responsive, courteous, and extremely helpful. The quick turnaround time with payments to deposits is also very helpful to us. Review collected by and hosted on G2.com.

What do you dislike about TRYTN?

We really had no dislikes. We found that working with them was easy, efficient, and productive. There is not really anything that I dislike about working with TRYTN. Review collected by and hosted on G2.com.

Recommendations to others considering TRYTN:

I would take the time to speak with one of the associates and have them walk you through how the process works and all of the features and benefits. We took the time to have several calls and found the representative helpful and very informative. They were instrumental in helping with the transition from our previous provider and did a very good job for us. Review collected by and hosted on G2.com.

What problems is TRYTN solving and how is that benefiting you?

Our main problem was with payout time from the time a payment was made to our company and the funds were deposited into our account. They solved this problem completely and made payout time much shorter. Review collected by and hosted on G2.com.

Mark M.

Principal - Product Manager

Small-Business (50 or fewer emp.)

9/14/2020

"Glad I switched, I instantly saw results as well!"

5/5

What do you like best about TRYTN?

The ease of use compared to Fare Habor was hands down the selling point. I see no need to ever call support with the simplistic setup of this. Review collected by and hosted on G2.com.

What do you dislike about TRYTN?

NOTHING so far! I've even received more bookings in 10 days since go live than I did in the past month due to the simplistic look for guests to book. Review collected by and hosted on G2.com.

Recommendations to others considering TRYTN:

DO IT! You'll never go back to Fare Harbor after using this! Review collected by and hosted on G2.com.

What problems is TRYTN solving and how is that benefiting you?

It was an arduous task to add or modify items with Fare Harbor and resulted in me calling support as their software allowed for many variations and flexibility but over the years made it VERY DIFFICULT to manage. I'm in IT and if I have to call support, then there is a problem! With Trytn, it was self-explanatory and I set it up in a day without assistance. THAT is the way it should be! Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

5/3/2021

"Clear & Targeted"

5/5

What do you like best about TRYTN?

Fast reaction to customized changes. the people are extremely eager for a quick and smooth start of the operation. Review collected by and hosted on G2.com.

What do you dislike about TRYTN?

so far there are no negative points. the system helps us immensely to complete our tasks. Review collected by and hosted on G2.com.

Cindy B.

Small-Business (50 or fewer emp.)

12/1/2020

"So glad we found this company!"

5/5

What do you like best about TRYTN?

The user interface is so easy and the site loads so quickly, our online bookings have doubled. Review collected by and hosted on G2.com.

What do you dislike about TRYTN?

Honestly, so far in our experience with TRYTN, we have not found anything to dislike! Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

2/6/2021

"Great customer service"

5/5

What do you like best about TRYTN?

TRYTN's team has been providing great customer service for us. They have been available and quick replies with easy fixes anytime we have had issues. They look the time to help us learn the system and get it set up correctly. Review collected by and hosted on G2.com.

What do you dislike about TRYTN?

I am happy with the service and have no complaints. Review collected by and hosted on G2.com.