Top Rated Trustpilot Alternatives
Their speed and promptness when they tried to get us to sign the contract Review collected by and hosted on G2.com.
- Their non-transparent pricing. They make individual offers to companies for the same product. The evaluate the price based on the amount of traffic a website gets
- Their integrity team lack of ability to really judge what constitutes a valid review. Claiming to be transparent yet providing very little detail on how that team is working
- Their double standards, enforcing their T&C for one company but not for the other Review collected by and hosted on G2.com.
216 out of 217 Total Reviews for Trustpilot
Overall Review Sentiment for Trustpilot
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Nothing, they would not exist if they did not abuse the trademarks of other companies. Review collected by and hosted on G2.com.
Trustpilot abuses the good will of companies and their trademark. Once you have been added to their 'platform' it is impossible to have yourself removed. They claim this is allowed under the fair use of trademarks, however their entire business model is to PROFIT from your trademark.
The content integrity team is a joke, Trustpilot is littlered with hundreds of thousands of fake reviews, both good and bad. You can provide them evidence all day long that a review is fake and as long as the email is valid and the reviewe responds they will leave the review online. Trustpilot also acts like extortionists when it comes to the reviews that they claim to not 'own' but yet if you pay them thousands of dollars you can make your profile look better.
This company is a disgrace and profits off the back of hard working companies. Review collected by and hosted on G2.com.
We could not find any, we claim our profile on good faith but it has been a disaster Review collected by and hosted on G2.com.
if you are a business, stay away from ever getting this service. They will lower your score if you don't get reviews, even if you have all 5 stars reviews, if they are old they bring it to 3 to coerce into buying their "premium" service. Trying to fight fake reviews it's useless and once you get a review there it will ruin your reputation, stick to Google reviews, no reason to use 3rd party. I left a bad review on TrustPilot and they removed my review because they said it's "fake" so they don't even accept bad reviews for themselves, these people are unbelievable, stay away! Review collected by and hosted on G2.com.
Another tier has an amazing feature that business owners can claim reviews on their website and it's trusted companies who have claimed their website reviews on Trustpilot as this is very important for businesses.
great experience overall amazing using really different Trustpilot software.
They allowed us several tools to review emails for suspicious job offers, companies and more.
By providing these tools, we can prevent people from being scammed over and over again, potentially saving money in the process.
Trustpilot is extremely safe and friendly.
It is easy to navigate and provides us with clear, honest and trustworthy answers or reviews. Review collected by and hosted on G2.com.
There really was almost nothing I didn't like about Trustpilot.
Now the interaction between supplier and customer must be a key component in understanding customer needs and assuring the customer that the reason for their customer dissatisfaction has been resolved through the process of improving the product(s) or service(s).
There isn't much interaction, with the Trustpilot software and Google ratings this should be improved.
If there was any AI built into the Trustpilot software that would help create messages for customers, that would be a great experience. Review collected by and hosted on G2.com.
An unbiased review of Software from those who have bought, used, and tried that software. It gives an open detailed review that helps you make a decision by comparing software with its alternative so that you don't regret it after spending your hard-earned cash. See what others say before you make a decision. it's easy to use. easy to integrate. Review collected by and hosted on G2.com.
My opinion is that they are doing an amazing job and I would recommend it. customer support Review collected by and hosted on G2.com.
The free version gives you 100 invites per month. Review collected by and hosted on G2.com.
It becomes realy hard to move to another provided. Its expensive and they want at least 12 months contract without even giving you a week trial.
On the top of that, don't expect from them to do anything if you receive unfair negative reviews like. I mean, they will not let you move a product review to a product page and leave in your services page.
They will also filer 100% legit reviews from verified customers for no reason and with no option to appeal, but will make sure to put on the top your negative reviews even if you have positive once that are more recent.
I switched to other provider with much better flexability and features. Trustpilot simply lacks any feature at all. Review collected by and hosted on G2.com.
In theory, it sounds good. They seem to be the good guys who help us stay away from scammy services and companies. But I found out from my own experience that their system is flawed, and scam companies have found ways around it. Review collected by and hosted on G2.com.
The service is clearly not functioning properly, as scam companies like Galileo FX (galileofx.com) have found ways to thrive with the help of companies like Trustpilot.
Here's my firsthand and unbiased experience: I was searching for a trading bot, and Galileo FX appeared in my search results. I looked for reviews about this service, and Trustpilot displayed thousands of positive reviews, most of them with 5 stars. I admit that I was naive and rushed into purchasing Galileo FX services worth around $1,000.
I tested their product for a couple of months, using the settings they advertised on their website, in various market conditions. However, the bot consistently lost money. Then, I started paying attention and noticed people on Facebook and Trustpilot writing negative reviews about Galileo FX. All of these reviews were removed within a few days.
My conclusion is that the results Galileo FX presented on their website are falsified. I used the exact same settings (and tried many more) for extensive periods of time, and the results were nowhere near what they advertised.
Subsequently, I wrote an honest review on Trustpilot, warning other potential victims. But to my surprise, Galileo FX appealed to Trustpilot, and my review was removed. I am certain that the 2,000+ five-star reviews were written by people paid by Galileo FX, as their software clearly does not work as advertised.
While I don't have the time to take legal action against Galileo FX, I do want to caution people about Trustpilot: their system is deeply flawed, and companies like Galileo FX are taking advantage of it to build a positive reputation. If Trustpilot is an ethical company, it should investigate this matter. However, I am almost certain that they are aware of these practices. Review collected by and hosted on G2.com.
They have a fairly good website design. a Review collected by and hosted on G2.com.
As a customer, I expect a certain level of sincerity and professionalism from companies, especially those that promote genuine customer experiences. Unfortunately, my interactions with this company have been utterly disappointing, characterized by a lack of real communication and a failure to adhere to their own stated guidelines.
I approached the company with a serious concern that directly contradicted their community guidelines. Rather than receiving a thoughtful response, I was met with robotic, automated replies. These messages, which were ostensibly translated into Danish, failed to address the specific issues I raised. It's perplexing and frustrating to receive a response in a language that suggests no genuine effort to understand my initial communication.
Furthermore, the company's reliance on automated responses underlines a significant gap between their professed values and actual practices. It's disheartening to see a company talk about authenticity and customer engagement, only to hide behind generic, automated messages that offer no real solutions or acknowledgments of the problem.
The irony is that their replies often reference their guidelines and rules, which, from my experience, they don't seem to follow themselves. This contradiction not only undermines their credibility but also highlights a worrying lack of accountability.
For a company that is part of a platform like Trustpilot, which is designed to foster transparency and honest feedback, this behavior is particularly concerning. It's essential for such platforms to represent companies that genuinely interact and engage with their customers. Unfortunately, this has not been my experience.
In conclusion, I am left with a sense of profound disappointment and frustration. The service I received was far from the sincere, problem-solving approach I expected. If the company is genuinely interested in improving and upholding its standards, I urge them to reevaluate their customer interaction strategies and start practicing what they preach. Until then, I can only advise others to approach this company with caution. Review collected by and hosted on G2.com.
Trustpilot is a very big platform for software reviews, pricing, and finding software working details. Trustpilot has a very simple and impactful interface, numerous software are being reviewed over there. For me, it is one of the best one-point centers to find and match up my needs at a low cost. I have picked up a few software that was very useful for my startup like editing, marketing, accounting, etc. Trustpilot also enables users to share their own experiences while using any software so that our reviews can help others. This simple way of compilation and understanding different new software helps us a lot to identify the one. Review collected by and hosted on G2.com.
There is nothing to dislike about the platform the reviews are to the point few of the fake people write unnecessary points about the software but it is a great library of software overviews and useful for those people who are looking to get the best software according to their pocket and needs. Review collected by and hosted on G2.com.
