I like the automatic cookie scanning, customizable consent banners, tag manager integration, reporting and analytics Review collected by and hosted on G2.com.

Configuration and setup is not easy and quick Review collected by and hosted on G2.com.

The human consultants that provide guidance Review collected by and hosted on G2.com.

Pricing is a bit high and there seems to be pretty frequent staff turnover so we don't maintain consistency in the relationship Review collected by and hosted on G2.com.

The cookie consent module works well. And reps are generally responsive. Review collected by and hosted on G2.com.

The AI and PIAs are very complex. They take too long to fill out. Review collected by and hosted on G2.com.

TrustArc offers a very intuitive platform for managing privacy compliance across multiple frameworks like GDPR, CCPA, and ISO 27701. The dashboard provides a clear overview of compliance posture, and automated assessments make it easier to track risk and remediation tasks. I especially like the centralized evidence repository and workflow automation for audit readiness. Review collected by and hosted on G2.com.

The platform can feel slightly complex at first, and some modules take time to get familiar with. Occasional performance lags and limited customization options in reports can be improved for a smoother user experience. Review collected by and hosted on G2.com.

I appreciate TrustArc for its ease of use and user-friendly interface, which distinguishes it from other vendors. This intuitive interface was a significant factor in our decision to choose TrustArc over its competitors. The consent management platform (CMP) features are incredibly beneficial, effectively addressing the headaches our operations face with new consent legislations. TrustArc’s functionalities align well with our needs, and its compatibility with our existing software, such as Google Tag Manager, ensures a smooth integration into our websites. Overall, the streamlined operations and ease of use make TrustArc a valuable tool. Review collected by and hosted on G2.com.

I found setting up TrustArc to be slightly difficult, which implies there is room for improvement in terms of making the setup process smoother and more intuitive. Additionally, I would like to see more up-to-date explainer videos, as having access to current instructional content could greatly enhance understanding and utilization of the product's features. Review collected by and hosted on G2.com.

They are still an easy company to work with and very responsive and informative Review collected by and hosted on G2.com.

They remain a very good company with no a lot of improvements needed Review collected by and hosted on G2.com.

TrustArc has been extremely transparent, communicative, and helpful, providing clear insight into our privacy posture and our compliance with regulatory requirements. Their pricing also feels fair and reasonable. Review collected by and hosted on G2.com.

None! They have been fantastic thus far. Review collected by and hosted on G2.com.

Their support team does a fantastic job when there are challenges with implementation. Review collected by and hosted on G2.com.

There are sometimes difficulties in getting the TrustArc consents to work behind customer log ins. Review collected by and hosted on G2.com.

I really appreciate the exceptional support and communication right from the start, particularly from our key contact, Gerard Puthiyaveetil (gerard.puthiyaveetil@trustarc.com) and his team, who provided useful materials like support videos to us to better understand the process. This assistance made managing and implementing more cookies licenses for cookie management in many of PROEDUCA Univertity websites (Injection of Banner and Modal in each of them and Consent manager use to collet and centraise consent choices) seamless. TrustArc's help in ensuring GDPR compliance across all company websites is invaluable. The strong collaboration with TrustArc and their quick response to queries enhances my experience significantly. This high level of service makes TrustArc our provider of choice and because of that more licenses have been purchased this year 2025 to be implemented in other PROEDUCA domains :-). You guys should be gratefull as you have a great profesional (Gerard P) who not only assists to keep the existing Business but encourage customers like us to increase the Business (purchasing more licenses) through the great service and support provided. Review collected by and hosted on G2.com.

Nothing at the moment. We have always received the support needed even when the Company requirements and Spanish Agency make things quite complex. Review collected by and hosted on G2.com.

The customer service is top-notch, and the product is incredibly easy to use. Review collected by and hosted on G2.com.

The watchdog form looks a bit outdated and could use some updating in terms of use. Review collected by and hosted on G2.com.