374 TrueContext, formerly ProntoForms Reviews
Overall Review Sentiment for TrueContext, formerly ProntoForms
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Having used multiple systems (TrueContext, iAuditor, Predictive Solutions, eCompliance), the system is the worst of the four. There really isn't much I like about the software. Creating forms is cumbersome. Smart Logic is tedious and works less than 50% of the time as designed, I just hard to come up with anything I like about it. Review collected by and hosted on G2.com.
The software is a data collection service. You have to pay for this service to import into Power BI, so you are in theory paying for two services to get anything useful from the data being collected. Other software available has a decent amount of analytics included in the price that is useable data. TrueContext does not offer this unless you upcharge, however we are on a corporate account with multiple companies, and I have no ability to do this upcharge for myself. The Smart Logic system is broken. The end result (completed reports) is just data that you have to search each inspection to see if anyone has listed items as at-risk or unsafe, which takes a lot of time when you have multiple inspections being completed a day. And if you are just learning PowerBI like I am, you quickly learn that importing what you need into another paid service is a headache. It just makes no sense that you have a data dump that requires another system to digest and give you information. It's a money grab to me on both ends. Advanced Analytics should be available through trueContext. Review collected by and hosted on G2.com.
The best thing that I lik about TrueContext is the way that I can see all of the information regarding a job/project that my team is currently working on. They are able to leave notes/comments as well as take pictures for me to see. Review collected by and hosted on G2.com.
The downside of TrueContext is that I have several contractors connected to the app however when one puts notes in for a jobsite they are not available on the form if someone else is finishing the job. The person who put in the original notes is the only one that can see them till the entire form has been completed. Review collected by and hosted on G2.com.
That it has endless possibilities to biuld forms, regarding the complexity of your business or need, TrueContext make it possible. Also, they have different "subsciprion packages" or "prices" which allow you to make it possible for your business to use the tool and make the most of it but adjusting to your bugdet at the same time. Review collected by and hosted on G2.com.
Probabbly the UI could be a little "too gray" or a bit boritng for me. I'm more a "color coded" person, so I would probbably like a more colorful UI, without making it "too colorful" if you know what I mean. Review collected by and hosted on G2.com.
Very easy to implement, start with the design and deploy first form. Superb documentation - with a bit of patience it can solve most of the issues. Great API and decent amount of connectors for painless integrations. Review collected by and hosted on G2.com.
Conditional logic might be quite annoying and requires a lot of workarounds to achieve desired outcome. Customer support rarely solves those more challenging problems.
Still many features are missing like e.g. ability to dispatch attachments that could be submitted with the form. Review collected by and hosted on G2.com.
The ease of creating a new form per our teams needs is very easy to implement. It allows us to to provide customer support easily and has a number of features that our management teams finds easy to integrate. It's the only form generator we use with frequency. Review collected by and hosted on G2.com.
Sometimes a report will fail to send or be received but this is rarely an issue for too long. Review collected by and hosted on G2.com.
as administrator i like that i can reset employees accounts, i can do a lot of thiong to assist my employees complete the login and forms. We can use the app daily and implement changed on time providing a grear customer support integrating all of the team work. Review collected by and hosted on G2.com.
Sometimes the website glitches and kickes me out of the app so i need to restart the browser or change my account password Review collected by and hosted on G2.com.
You can create any formulary that you can imagine; its flexibility is incredible; you can personalize your formulary or use one of the templates and collect any information. Review collected by and hosted on G2.com.
In the beginning, it could be a little tricky to start creating formularies because it has a lot of options and possibilities of configuration, but you can consult the videos that can help you pass through this adaptation process Review collected by and hosted on G2.com.
Whenever a problem arises, the support team responds promptly and follow ups are constant and insightful. They also handle tickets with each Account adminisrator so there's no misunderstandings. Review collected by and hosted on G2.com.
I would say layout is not so intuitive and fields are hard to find. It would be great to have the capability to export forms in several file formats. Review collected by and hosted on G2.com.
Quick and easy format to use as a technican. Easy to implement. Was able to help establish a new way to do our PMs. Also as an editer, it is very easy to edit forms and integrate properly to the team. We do use this very frequently as well. Review collected by and hosted on G2.com.
Nothing so far. Maybe how having at default of 2MB for picture adding is a little low. Review collected by and hosted on G2.com.
I like the fact that you can create workflows and set alerts by emails when you complete a form, because it saves time and you don't need to do actitivies that don't give value to the process Review collected by and hosted on G2.com.
it would be great if you can set an option where you could download several forms by pdf en the section of "sent forms" at the same time just clicking once. Review collected by and hosted on G2.com.
