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278 TrueCoach Reviews

4.6 out of 5
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278 TrueCoach Reviews
4.6 out of 5
278 TrueCoach Reviews
4.6 out of 5

TrueCoach Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TrueCoachQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Emily B.
EB
Grant and Revenue Cultivation Specialist
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TrueCoach?

It makes distributing workouts to my clients simple. It also has a great feedback feature and allows me to know when workouts are being missed so I can check-in with my virtual clients. Implementing and integrating the technology into my current business model was easy and enhanced my ability to connect with clients. Review collected by and hosted on G2.com.

What do you dislike about TrueCoach?

So far my experience has been that there is not as great of a mobile version for using it as a coach. Review collected by and hosted on G2.com.

Response from TrueCoach Support of TrueCoach

Hey Emily! Thank you for your review! We're pumped to hear you and your clients are enjoying TrueCoach.

We've released a few updates to the mobile TrueCoach app to make coaching from the app easier with more to come soon so stay tuned.

Happy coaching! (:

Eudo B.
EB
Entrenador Online
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about TrueCoach?

Fast, easy to program, and very customizable. The ease of including your videos and giving instructions.

The chat is efficient if the possibility of monitoring the trainees with the videos and images they can upload. Review collected by and hosted on G2.com.

What do you dislike about TrueCoach?

Almost nothing would be minor details like having to restart the web to see the training in the schedule, but it does not bother me much. Review collected by and hosted on G2.com.

Response from TrueCoach Support of TrueCoach

Hey Eudo! Thank you so much for the stellar review. Happy coaching! (:

Jason K.
JK
Small-Business(50 or fewer emp.)
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Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about TrueCoach?

I typically know what I want for a client before sitting down to put it on paper. Truc Coach makes this process easy and I can generally get it done in 10 minutes or less. I now have a large catalog of written programs that can be utilized or specifically modified as needed. It literally saves me hours every week... Review collected by and hosted on G2.com.

What do you dislike about TrueCoach?

Needs a nutrition integration so that it can be more of a one-stop shop... Review collected by and hosted on G2.com.

Response from TrueCoach Support of TrueCoach

Thank you for the positive review, Jason! We're happy to hear you're enjoying using TrueCoach, happy coaching!

Stay tuned for updates to our Nutrition section. We have exciting plans coming in the very near future including new features and updates.

For more details on this please reach out to us at support@truecoach.co to discuss further!

Eugenia A.
EA
Health And Wellness Coach
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TrueCoach?

Creating program is a nice feature. I like that I can add my own videos or link other videos. Client auto payments are good too. Habits feature is nice but needs work. Need to be able to automatically repeat the habit for a set period of time and define SMART goals. Review collected by and hosted on G2.com.

What do you dislike about TrueCoach?

The habit feature needs the ability to define SMART goals. Would like to be able to pause a client's payment and not have to cancel and restart. That sucks when you train online clients through Zoom. Review collected by and hosted on G2.com.

Response from TrueCoach Support of TrueCoach

Hi Eugenia! Thanks for your feedback. We understand the importance of having flexible payment options for your clients. Your suggestion to enable pausing rather than canceling a client's payment is a great one, and we’ll consider it for future updates.

Additionally, we acknowledge your point on enhancing the habits feature to include SMART goals, and we are actively working to improve TC's functionality based on feedback like yours. Thanks again!

Kristen D.
KD
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about TrueCoach?

I really enjoy how easy it is to create programs. Review collected by and hosted on G2.com.

What do you dislike about TrueCoach?

I wish there were more automatric metrics such as volume load. It is an important metric for my coaching business, and the biggest drawback currently. I haven't switched to another platform because it's easier to create programs in Truecoach.

I also want my clients to receive a notification whenever there is an update to their macros. Review collected by and hosted on G2.com.

Response from TrueCoach Support of TrueCoach

Thank you for the positive review, Kristen! We're happy to hear you're enjoying using TrueCoach.

We can definitely see how having an automatic progression feature might make the lives of our coaches much easier! While we don't have this feature at the moment, we can definitely send this to our Product Team as a feature request. I'll also be sure to send over the feedback for nutrition notifications on the client side.

Happy Coaching!

AH
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TrueCoach?

It's really easy to create free-form workouts for each client. The app looks great and professional on client's phones. The customer support is really quick to get back to you and often solve any problems super quck. Review collected by and hosted on G2.com.

What do you dislike about TrueCoach?

The documents section is pretty basic - it could do with some sorting system. Review collected by and hosted on G2.com.

Response from Hannah Tatro of TrueCoach

Thanks for the positive review, Adam. Happy coaching!

Guillermo Nino G.
GG
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TrueCoach?

The ease and simplicity of making training plans, client reviews, feedback... saves me a lot of time, makes life easier and allows me to have a larger client volume Review collected by and hosted on G2.com.

What do you dislike about TrueCoach?

Maybe the impossibility of being able to review my clients' plans from my own iPhone (I can only do it on my PC) but I think they are working on an update that allows it Review collected by and hosted on G2.com.

Response from Hannah Tatro of TrueCoach

Thanks for the positive review, Guillermo.

You'll be happy to learn we have an app for coaches. You can learn more about it here, https://help.truecoach.co/en/articles/8421397-truecoach-by-xplor-our-app-for-coaches-clients.

See how TrueCoach improved
MG
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TrueCoach?

IT is so easy to work with! The best? their customer support! Review collected by and hosted on G2.com.

What do you dislike about TrueCoach?

I love that they have a library of videos, but some of them are not well executed by the model, so I can't and won't use them Review collected by and hosted on G2.com.

Response from Hannah Tatro of TrueCoach

Thanks for your positive review, Myriam. Happy coaching!

Izamar R.
IR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TrueCoach?

How I can structurte my clients and add videos for them to see and see their videos.It is easy to use and have great customer support! I use it frequently and it has a number of features that helps in coiching clients. Review collected by and hosted on G2.com.

What do you dislike about TrueCoach?

They payment, payment reminders and all to do with that in particular. Review collected by and hosted on G2.com.

Maritza B.
MB
Site Coordinator
Legal Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TrueCoach?

I love how easy it is for my clients to use the app Review collected by and hosted on G2.com.

What do you dislike about TrueCoach?

The only downside is that sometimes it can be difficult to find the exercises you are looking for because they are strangely titled. Review collected by and hosted on G2.com.

Response from TrueCoach Support of TrueCoach

Thank you for your review, Maritza! We'll be sure to look into some of the more unconventional names in the exercise library.

Happy coaching! (: