120 TruCentive Reviews
Overall Review Sentiment for TruCentive
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Enjoy using Trucentive for recognition. It's immediate and allows you to copy campaigns, test before sending, and manage funds. No funds are lost if not received. Review collected by and hosted on G2.com.
There's nothing I dislike about TruCentive; however, getting started and designing a campaign was a little tricky. Once you understand, you're good to go. Review collected by and hosted on G2.com.
The ease of the platform to create employee incentive projects for any reason or occasion. Review collected by and hosted on G2.com.
I do not dislike anything about the tool at this time. Review collected by and hosted on G2.com.
TruCentive was an incredible business partner and able to get their program up and running quickly with us. They've already made an impact on our surveys with their incentives. The account managers/vendor reps were very receptive. Review collected by and hosted on G2.com.
There were no major downsides. Maybe easier additions of cards, but no major problems. Review collected by and hosted on G2.com.
Trucentive is very easy to use for both the sender and recipient. I like the smooth user experience and the options available to the recipient. Review collected by and hosted on G2.com.
The fees are bit hefty and are not transparent when reviewing the receipts given. Review collected by and hosted on G2.com.
I was looking to find something that integrated with Survey Monkey and that is how I came across TruCentive. I was rushed to launch a survey with rewards and the TruCentive team helped me get my account set up, decide on a plan I needed, and built my project for me on a call. Great assistance and in a hurry! Review collected by and hosted on G2.com.
There are a lot of settings to understand - this is why I was happy the team was willing to jump on a couple of calls to help me out. Review collected by and hosted on G2.com.
For research studies, this is a great way to compensate participants. The interface is user-friendly, and there is a lot of control from the administrative perspective. Of the various research study compensation options offered, our participants prefer TruCentive. Review collected by and hosted on G2.com.
Some vendors do not accept below a particular limit amount, so while a vendor is an option for our research participants, it's only a pickable option depending on their amount, which leads to inconsistent experiences. Review collected by and hosted on G2.com.
The ability to personalize cards/emails sent to the team, and giving them a choice of where to redeem their prize, or gift. Review collected by and hosted on G2.com.
The UX is sometimes difficult to maneuver. Projects may be lost or unable to send out as they get stuck in test mode. Review collected by and hosted on G2.com.
Our local area was devastated by Hurricane IAN just a few months ago. With TruCentive, I can give my employees a reason to do their Open Enrollment AND Benefit our local community at the same time. TruCentive allowed me to select several local merchants as recipients of the funds spent by our employees! Review collected by and hosted on G2.com.
It may have been me, but I needed a live human to help me with the setup. He was great, though, and walked me through, patiently helping me get my site and emails looking just the way I wanted them to look. Review collected by and hosted on G2.com.
I love most how easy to use this platform is! The accessibility and user friendly-ness is fantastic! I've yet to have any issue with this software! Review collected by and hosted on G2.com.
I have not come across anything that doens't work well with what we need as a company. Review collected by and hosted on G2.com.
