Tribble takes all of our data as an org and helps us quickly respone to prospoect RFIs in an accurate, thoughtful, and detialed way. We no longer need to spend weeks responding to customer RFIs, and our sales team no longer needs to wait for other departments to get back to their customers with answers to their pressing questions! Tribble was easy to onboard, and the team has been extremely responsive and supportive! Review collected by and hosted on G2.com.
We love using Tribble. One thing we would add is ability to segment customers! Review collected by and hosted on G2.com.
60 out of 61 Total Reviews for Tribble
Overall Review Sentiment for Tribble
Log in to view review sentiment.
Tribble is very easy to use and requires almost little to no training whatsoever. You simply type in a question or a request and it provides an answer for you. Review collected by and hosted on G2.com.
Tribble has limited data set that it pulls from and therefore doesn't always give the best answers. Review collected by and hosted on G2.com.
Tribble has been incredible for our solutions consulting team - they're able to move many times faster and eliminate a lot of the tactical busy work that usually goes along with RFPs and security reviews. The next area they're growing into is knowledge sharing and enablement for the entire organization - which has some kinks we're still working out but has the potential to be truly transformational for the way that we work. The Tribble team has been extremely helpful and ready to roll up their sleeves and work with us in building out this new functionality. Review collected by and hosted on G2.com.
Some of the backend features are bare-bones, but we know this is an area of investment. There's some times it won't answer correctly, some of this is shared responsibility between the way we've organized our data, Tribble, and LLMs as a whole. Overall, very happy with the partnership. Review collected by and hosted on G2.com.
Very easy to use and the quality of answers is nearly always acurate (~90%).
Being able to raise unanswered questions with Product experts directly also makes my life very simple.
I've gone from spending 4-6 hours to 1-2 hours on these projects. Review collected by and hosted on G2.com.
The only improvement I could think of is showing the sources for each answer so we can easily provide the written evidence to back up our responses.
This is a common request from customers Review collected by and hosted on G2.com.
Tribble is extremely easy to use and quicklly becomes the go-to source of information for whatever questions need answering. Whether in supporting RFPs or helping to source on the spot questions during a call, Tribble provides quality answers to our teams in seconds. I use Tribble everyday now. Review collected by and hosted on G2.com.
As with all AI tools, Tribble requires some feedback and contouring to ensure the answers it providers are accurate. It really comes down to quality in, quality out. We ran Tribble with a group of subject matter experts before releasing it to a larger audience and this was a highly effective method to ensure quality. Review collected by and hosted on G2.com.
Our sales team has been using Tribble for a few months now, and I say it has been an significant improvement. Tribble integrates seamlessly into our existing systems, making adoption across our sales and engineering teams natural. The ability to instantly ask technical questions and get accurate, detailed responses in real-time has eliminated the need for back-and-forth emails or scheduling time with technical experts. Review collected by and hosted on G2.com.
The only challenge with Tribble is data-source curation. Newer organizations may not have the historical data to support enabling their teams, however, this is really more of a maturity issue than anything else. Inevitable, all sales teams will be able to arm themselves with tools like this. Review collected by and hosted on G2.com.
Tribble is awesome at taking complex technical information and quickly formatting it into a format that is easily digestible, whether responding to RFPs or customer questions. I also use it for quick searches through Slack to find source conversations or documents when looking for technical information. Review collected by and hosted on G2.com.
Sometimes it can be verbose; however, you can prompt Tribble to rewrite questions to a specific character limit to help format them correctly. Review collected by and hosted on G2.com.
I really like the fact its constantly learning and continues to grow in its ability to provide answers and suggestions. Also the concept of the more you use it, the more the knowledge pool grows and the better it gets! Review collected by and hosted on G2.com.
There isn't much to dislike, it took me a little bit to take advantage of Tribble as an option but once I started feeding TRibble questions the better responses I started to receive. It also was able to provide me ideas with a bit of a different strategy and perspective. Review collected by and hosted on G2.com.
I won't sit here and write that now RFPs and InfoSec reviews are looked forward to by my team, but what I can say is that an SE on my team just completed a ~250 question RFP with a heavy InfoSec component in the span of a couple of hours. And with Tribble, this has become the absolute expectation rather than a pleasant surprise.
Before Tribble, this would have been a multi-day process that would require pulling in many stakeholders across the organization. Now the SE had Tribble answer all but a handful of questions, used Tribble's delegation feature to loop me in on the ones they weren't sure of, and the RFP is done well before deadline with minimal (human) effort.
As I think about scaling out the team, I'm also not concerned that RFP/InfoSec responses will deviate from SE to SE and that we won't always put our best foot forward in these processes, I'm confident that the quality of the answers will always be consistently good.
Lastly, I have to applaud the team behind the solution; shortly after identifying that we'd like a control for the verbosity of answers, the team at Tribble turned around a fully productized feature. They are a pleasure to work with. Review collected by and hosted on G2.com.
Doesn't work in Arc browser yet, but I'm sure one day. Review collected by and hosted on G2.com.
The best thing about using Tribble is the amount of workload it saves me. Instead of going to various colleagues or searching through several of our organization's resources, I can simply ask Tribble just about anything. It provides an answer or suggests relevant content if it's unsure. It truly feels like having a personal assistant to consult on anything related to our data, case studies, products, and offerings. I find myself using Tribble almost every day, making it easier to send responses and share the resources I find to answer my colleagues' questions or assist them in their efforts as well. Review collected by and hosted on G2.com.
There isn’t much I dislike about Tribble, but I do wish it had a broader range of knowledge and resources it could access. Review collected by and hosted on G2.com.
It's so fast to ask Tribble questions. I used to spend hours every month looking for answers to questions in slack, and now I can just ask Tribble and get an answer almost immediately. It's such a life saver. Review collected by and hosted on G2.com.
Occassionally the answers are incomplete/incorrect on things like product releases, but I think this has less to do with Tribble than the data that's available for it to draw from. Review collected by and hosted on G2.com.
