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TravelBank Reviews & Product Details

Chris Brown B.
CB
Site Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TravelBank?

How easy it is to use. It was very easy to transition too. Review collected by and hosted on G2.com.

What do you dislike about TravelBank?

There really isn't much to it, so bc of that I don't really have any complaints. Review collected by and hosted on G2.com.

What problems is TravelBank solving and how is that benefiting you?

Helps me keep up with all my purchases and receipts with ease. Review collected by and hosted on G2.com.

TravelBank Overview

What is TravelBank?

The leading all-in-one expense and business travel management platform, TravelBank helps more than 20,000 companies gain control, reduce company spend, and improve employee happiness. With TravelBank, you gain immediate control of your T&E program, reducing company spend by 30% on average while improving employee happiness through a user-friendly design, fast expense reimbursements, and travel rewards program. Companies can create and deploy custom expense and travel policies with ease, and have access to TravelBank's in-house customer success team for expert support, available by phone, email, or chat. TravelBank is available on desktop and mobile. Get started in minutes at travelbank.com.

TravelBank Details
Product Website
Languages Supported
English
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Product Description

TravelBank offers the leading all-in-one expense, travel, and card management solution with expert-level customer support, flexibility to use any corporate card of your choosing, and straightforward pricing at half the cost of competitors.

How do you position yourself against your competitors?

With expense-only or travel-only solutions, you lack end-to-end management of corporate travel. Your team wastes time reconciling data from disparate sources, causing data inaccuracy.

TravelBank consolidates expense management and corporate travel into one solution at 50% the cost of competitors, giving you twice the value for half the price.

TravelBank boasts 97% CSAT scores, along with customer success teams who support each customer.

With TravelBank, use the corporate card that works best for you. TravelBank supports and imports transactions from over 48,000 personal and corporate cards and banks.

We pride ourselves on a simple, modern, consumer-grade experience. With TravelBank, you can book a trip, submit an expense report, or set up your company in a matter of minutes.


Seller Details
Company Website
Year Founded
2015
HQ Location
San Francisco, California
Twitter
@travelbankhq
4,165 Twitter followers
LinkedIn® Page
www.linkedin.com
81 employees on LinkedIn®
Description

TravelBank is the all-in-one expense management and business travel platform, powering data-backed financial decisions for more than 15,000 companies. TravelBank helps reduce company expenditure by 30% on average while improving employee happiness through a user-friendly design, fast expense reimbursements, and travel rewards program. Businesses can design and deploy custom travel and work from home expense policies with ease, and create a baseline for spend that matches the needs of an organization. TravelBank's platform guides employees to stay within their company budget, so financial admins and decision-makers can focus on the core business, not the nuances of a company policy. Organizations of all sizes can harness the experience of TravelBank's in-house travel team alongside a dedicated customer success team for
4/7 concierge-level support, available by phone, email, or chat. Learn how to better manage your company's business spend by visiting travelbank.com/ to learn more today.


Barry H.
BH
Overview Provided by:
Head of Growth at TravelBank

Recent TravelBank Reviews

Chris Brown B.
CB
Chris Brown B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Seemlessly smooth to enter transactions."
How easy it is to use. It was very easy to transition too.
Kathy R.
KR
Kathy R.Mid-Market (51-1000 emp.)
5.0 out of 5
"Expense reports are so easy"
I like how much easier it is submitting expense reports through Travel Bank. Also, keeping up with expenses is super easy and I can go back and loo...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Easy to use"
The app and the program are easy to use and intuitive to navigate. I really like how I can scan several receipts at once and it splits it into the ...
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TravelBank Media

TravelBank Demo - Book flights
Employees can access a curated flight bookings platform with special corporate rates to book flights for business travel. Incentivize your travelers to book under budget with a custom rewards program.
TravelBank Demo - Book hotels
Enjoy access to over 1 million hotel properties to unlock even more flexibility and savings for your travel program.
TravelBank Demo - Book rental cars
Employees can search and reserve available vehicles for easy pickup at airports from the desktop or mobile app, so they’re ready to hit the road.
TravelBank Demo - Build robust policies
Automatically apply dynamic budget controls and other rules to employees’ travel bookings to improve policy adherence.
TravelBank Demo - Enjoy comprehensive reporting
With all your company spend tracked in one place, you gain visibility to see how teams and projects are spending against budget in real-time so you have the control to make adjustments and invest company money wisely.
TravelBank Demo - Available on desktop and mobile app
Enjoy expert assistance and quick response times. Our dedicated team of travel agents are available round-the-clock via phone, chat, Slack, or email.
Hear why customers choose TravelBank to replace legacy platforms and accomplish their automation goals.
Play TravelBank Video
Hear why customers choose TravelBank to replace legacy platforms and accomplish their automation goals.
Learn how TravelBank gives you a truly all-in-one travel and expense management platform.
Play TravelBank Video
Learn how TravelBank gives you a truly all-in-one travel and expense management platform.
Want to learn how TravelBank can benefit your business in under 25 minutes?
Play TravelBank Video
Want to learn how TravelBank can benefit your business in under 25 minutes?

Official Downloads

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Video Reviews

362 out of 363 Total Reviews for TravelBank

4.5 out of 5
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362 out of 363 Total Reviews for TravelBank
4.5 out of 5
362 out of 363 Total Reviews for TravelBank
4.5 out of 5

TravelBank Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TravelBankQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Kathy R.
KR
Administrative Assistant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TravelBank?

I like how much easier it is submitting expense reports through Travel Bank. Also, keeping up with expenses is super easy and I can go back and look at previous months reports if I need to see when an expense was incurred. Review collected by and hosted on G2.com.

What do you dislike about TravelBank?

When I am splitting expenses for someone I am a delegate for, it kicks me out if I am taking too long and it doesn't save what I have already done. For some, I have to split it out to 40 separate places and I have to save & log out & back in after 10-15 splits are entered. The time for working in my bosses account as a delegate, should be a bit longer & there should be an opportunity to save my work before being kicked out. Review collected by and hosted on G2.com.

What problems is TravelBank solving and how is that benefiting you?

Time spent. It used to take me a full day to do expenses for my bosses. Now it is so easy because I can keep up with it throughout the month and be on top of it on the day we submit. Review collected by and hosted on G2.com.

ILDIKO N.
IN
Digital Court Reporter
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TravelBank?

I can contact them via a Live Chat 24/7 while on the road. They always gave solutions to issues that may arise, and there are plenty of issues that can come up when traveling, including late night, midnight 1 am, 2 am emergency help when we are in a city/place unknown to us. I will always remember San Juan, Puerto Rico arriving around 1 a.m., flying from JFK because at JFK the security line was way too long, I missed the flight, and waited 8 hours for the next flight, taking a taxi there, arrived at the hotel at 2 am, and getting a surprise $50 Resort Fee charge. BUT I know I can contact TravelBank, even at 2 am night, and they will resolve it. That is a service that makes you feel you are not alone. Review collected by and hosted on G2.com.

What do you dislike about TravelBank?

I wish they had more hotels in their chain, especially I would love to see booking Drury Hotels from Travel Bank. I like Drury Hotel, they have nice service, breakfast included, always friendly, great service. But Travel Bank only shows the hotel on their list, but I cannot book them from Travel Bank. That would be a great asset !!

Yes, that is what I "dislike". Review collected by and hosted on G2.com.

What problems is TravelBank solving and how is that benefiting you?

Booking hotels and flights Review collected by and hosted on G2.com.

Ana I.
AI
Capital Projects Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about TravelBank?

Easy to use, it has the perfect tool pallet to streamline our expense billing. It is easy to use, has great speed, and notifications that don't interrupt the workflow. It was easy to implement across the board. Has great customer support. We use it on a daily basis. Once implemented it was easy to integrate to our operation Review collected by and hosted on G2.com.

What do you dislike about TravelBank?

In my experience with TravelBank, I think it is a complete solution, we don't need to add anything to it Review collected by and hosted on G2.com.

What problems is TravelBank solving and how is that benefiting you?

It has cut down tracking time. It has streamlined our record-keeping of expenses. It has been a great tool Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TravelBank?

The app and the program are easy to use and intuitive to navigate. I really like how I can scan several receipts at once and it splits it into the separate ones. Great, innovative way to save time! Also, I can review the receipts of others quickly! Review collected by and hosted on G2.com.

What do you dislike about TravelBank?

I can't think of any downsides at this point. Review collected by and hosted on G2.com.

What problems is TravelBank solving and how is that benefiting you?

Fast and easy to enter my expenses and also to reveiw the expenses of those that report to me. Review collected by and hosted on G2.com.

NM
Accountant and Executive Assistant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about TravelBank?

Easy to navegate if you have a problem their customer service is alwasy available. I use it very often.And the integration was super smooth. Offers different features. Review collected by and hosted on G2.com.

What do you dislike about TravelBank?

I don't dislike it.I think its a great platfome Review collected by and hosted on G2.com.

What problems is TravelBank solving and how is that benefiting you?

Time Review collected by and hosted on G2.com.

Mike S.
MS
Purchasing Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TravelBank?

TRavel Bank app and wesite is easy to navigate. Any questions I've had have been answered on a timely basis. Review collected by and hosted on G2.com.

What do you dislike about TravelBank?

Still need to learn more about reports and annalizing data. Review collected by and hosted on G2.com.

What problems is TravelBank solving and how is that benefiting you?

Giving our employees and easy way to track expenses and be reimbursed on a timely basis, Review collected by and hosted on G2.com.

BP
Client Executive
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TravelBank?

Travelbank is user friendly. With automated recurring expense options, ability to upload my receipts that are used to autofill my expense report and an easy to use app- I love using Travelbank. Review collected by and hosted on G2.com.

What do you dislike about TravelBank?

I haven't had any issues while using the platform. Review collected by and hosted on G2.com.

What problems is TravelBank solving and how is that benefiting you?

Travelbank is used to keep track of monthly and adhoc expenses and travel. Review collected by and hosted on G2.com.

AG
Senior accountant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TravelBank?

Travelbank has helped us signficantly to streamline our T&E platform and travel platform all in one. It makes searching for flights and modifying flights also super easy. The customer service support is always available and quick to respond for assistance if any modifications are required. Review collected by and hosted on G2.com.

What do you dislike about TravelBank?

Nothing in particular but I do wish that the reporting features could be more robust. Review collected by and hosted on G2.com.

What problems is TravelBank solving and how is that benefiting you?

Travelbank is solving our company's travel & expense as an all in one solution. Travelbank makes it very easy to upload receipts for travel or expense for reimbursement. It also has a very simple user interface that makes it easy for anyone to use. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TravelBank?

TravelBank has streamlined our employee expenditures and saves my accounting staff days each month dealing with recipts and getting everything coded and reconciled. Review collected by and hosted on G2.com.

What do you dislike about TravelBank?

We are in the hotel business so we don't really use the Travel section of the app for our travel Review collected by and hosted on G2.com.

What problems is TravelBank solving and how is that benefiting you?

It makes our end of the month reconciling much faster & cleaner so our accounting staff doesn't have to spend so much time dealing with paper and waiting on answers from our users. For me as a user, I don't have to keep reciepts. I can take a picture and enter a little info and I'm done. Review collected by and hosted on G2.com.

Adam K.
AK
Plant Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about TravelBank?

Quick and easy integration to QuickBooks Online. It allows credit card holders to allocate expenses to appropriate accounts. Review collected by and hosted on G2.com.

What do you dislike about TravelBank?

Some useful features are only available for increased cost. Review collected by and hosted on G2.com.

What problems is TravelBank solving and how is that benefiting you?

Reducing paperwork by allowing reciepts and account assignment to be done by end user and just reviewed by administrators. Review collected by and hosted on G2.com.