Trackdesk Pros and Cons

Apart from it being a kickass beautiful software, the ability to track performance in real time and customize commission structures for different campaigns has been a game-changer. No this is not AI written :) Review collected by and hosted on G2.com.

The onboarding process could use some improvement, but overall great team and the support team responds very timely. Review collected by and hosted on G2.com.

Trackdesk does exactly what I need—no chasing spreadsheets, no payout headaches. I log in, get the info I need, and move on. The reports are actually useful instead of just data dumps. Review collected by and hosted on G2.com.

Commission structures take a few extra clicks to set up, but once it’s done, it’s solid. Review collected by and hosted on G2.com.

Fraud detection is a game-changer. I had no idea how much sketchy traffic we were dealing with until Trackdesk flagged it. The global payout options are a huge plus, too. Review collected by and hosted on G2.com.

The reports are powerful but require some tweaking to get the exact data I need. Review collected by and hosted on G2.com.

I've been using Trackdesk for a while, and overall, it's a solid tool. The ability to generate custom reports is a real highlight for me. They offer enough flexibility to get the exact data you need without jumping through hoops. Having five admin users is more than sufficient for our team's needs, and the monthly revenue makes the pricing feel justified—no hidden fees to worry about, which is a relief. Review collected by and hosted on G2.com.

"On the flip side, the documentation could use some work. Learning how to navigate the platform isn’t always intuitive, and the knowledge base articles tend to be a bit too brief. New features, when they roll out, often come with vague descriptions, so it can take some time to figure out how to use them effectively.

All in all, it’s a strong platform with a few quirks that, while sometimes frustrating, don’t overshadow its overall utility." Review collected by and hosted on G2.com.

Trackdesk’s improvements have transformed our workflow. The streamlined navigation and cleaner layout let us access key features effortlessly, without getting bogged down by extra menus. Review collected by and hosted on G2.com.

New tooltips are helpful, but certain features still require a bit more expertise. Review collected by and hosted on G2.com.

The newly organized menu structure and the drag-and-drop functionality for offer customization are two of my favorite. It feels like that they really listen to their customers . Review collected by and hosted on G2.com.

I feel that the advanced settings could still use more clarity. Review collected by and hosted on G2.com.

I have way more control over my program than I expected. I can fine-tune commissions, see real-time performance, and remove underperformers easily. Fraud prevention is another lifesaver. Review collected by and hosted on G2.com.

There’s a lot to configure upfront. Once you get through that, it’s fantastic. Review collected by and hosted on G2.com.

Considering what we’re paying, the value we’re getting is truly impressive. Once you get the hang of the platform, everything falls into place, operates systematically, and delivers exactly what you’re looking for. Review collected by and hosted on G2.com.

Nothing too significant. It would be nice to have more instructional materials available in video form. Review collected by and hosted on G2.com.

Automation is top-tier, and the tracking is accurate—something I can’t say about every tool I’ve used. It actually delivers on its promises. Review collected by and hosted on G2.com.

The design could use a refresh. It’s fine as it is, just not super exciting. Review collected by and hosted on G2.com.

Setup was easier than expected, and the UI is simple but effective. The reporting is some of the best I’ve seen—detailed, but not overwhelming. Review collected by and hosted on G2.com.

The Shopify integration works well, but I’d love more tracking customization for affiliate actions. Review collected by and hosted on G2.com.