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Track Hospitality Software Reviews & Product Details

Track Hospitality Software Overview

What is Track Hospitality Software?

Track is a CRM-based software platform designed to make short-term rental operations faster, easier, and more integrated. A growing slate of native tools, along with more than 70 technology partners, make Track the most complete enterprise-class operations suite for property management teams.

Track Hospitality Software Details
Languages Supported
English
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Product Description

Track is a CRM-based software platform designed to make short-term rental operations faster, easier, and more integrated. A growing slate of native tools, along with more than 70 technology partners, make Track the most complete enterprise-class operations suite for property management teams.


Seller Details
Year Founded
2012
HQ Location
Cottage Grove, MN
Twitter
@gotrackhs
183 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®

Justin P.
JP
Overview Provided by:

Recent Track Hospitality Software Reviews

Lila V.
LV
Lila V.Small-Business (50 or fewer emp.)
4.0 out of 5
"Great PMS"
It's an all in one property management system. I like how you can make automations, track revenue and monitor calls.
Verified User
I
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Track - Sendible Integration"
TRACK is an excellent system and has been an asset to our Vacation Rental company. We have had to make a few tweaks, but that is to be expected. ...
RL
Ruby L.Small-Business (50 or fewer emp.)
4.5 out of 5
"Track for Vacation Rentals"
Easy to navigate and use for making reservations.
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Track Hospitality Software Media

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8 Track Hospitality Software Reviews

4.0 out of 5
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8 Track Hospitality Software Reviews
4.0 out of 5
8 Track Hospitality Software Reviews
4.0 out of 5
G2 reviews are authentic and verified.
Lila V.
LV
Regional Director of Marketing, Communications & Operations
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Track Hospitality Software?

It's an all in one property management system. I like how you can make automations, track revenue and monitor calls. Review collected by and hosted on G2.com.

What do you dislike about Track Hospitality Software?

There's so much we had to figure out with trial and error. We're still discovering new features every day. The Marketing platform doesn't communicate with the PMS platform, so all contacts must be exported to the marketing side manually. Review collected by and hosted on G2.com.

Recommendations to others considering Track Hospitality Software:

Look at the systems you use and need. Compare to what track has to offer and how can it help you impulse your company and if it's a system you can grow into. Review collected by and hosted on G2.com.

What problems is Track Hospitality Software solving and how is that benefiting you?

Not using so many separate systems. Having everything unified. Hearing customer service calls and using them for training purposes. Review collected by and hosted on G2.com.

Verified User in Hospitality
IH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Track Hospitality Software?

TRACK is an excellent system and has been an asset to our Vacation Rental company. We have had to make a few tweaks, but that is to be expected. Overall, we are happy with Track and have been able to integrate Sendible into the Track system to help us monitor and utilize our Social Media to its full potential. Sendible is more cost-efficient for us and is compatible with Track. We get feedback from our Owners and Guests in a more streamlined fashion. Review collected by and hosted on G2.com.

What do you dislike about Track Hospitality Software?

There is not much that we dislike about Track; it was just a few of the "tweaks" in the beginning to adjust it to our system and the way we wanted to do business. Review collected by and hosted on G2.com.

What problems is Track Hospitality Software solving and how is that benefiting you?

We can get more feedback from our Owners and Guests, most importantly. It has also helped our Rev Mgmt Dept to be more efficient, which flows down to our Owners and maximizes their profit. Review collected by and hosted on G2.com.

RL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Track Hospitality Software?

Easy to navigate and use for making reservations. Review collected by and hosted on G2.com.

What do you dislike about Track Hospitality Software?

Would like to see more filtering capabilities. Review collected by and hosted on G2.com.

What problems is Track Hospitality Software solving and how is that benefiting you?

Quickly make reservations and store guest information for future reservations. Review collected by and hosted on G2.com.

santhosh l.
SL
Functional Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Track Hospitality Software?

Maintaining the relationship with the customer means knowing the basic necessities and requirements of the customer and make the product as per the demand in the market. Review collected by and hosted on G2.com.

What do you dislike about Track Hospitality Software?

Since a correct and accurate software is required to track the sales from all the departments and know the demand of the product from the customer and market point of view. Review collected by and hosted on G2.com.

What problems is Track Hospitality Software solving and how is that benefiting you?

We cannot track the leads and prospects from the customers buying behaviour.by conglomerating and using various market driven softwares we can forecast the demand for the Product. Review collected by and hosted on G2.com.

Beth R.
BR
Property Manager
Real Estate
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Track Hospitality Software?

We have multiple company locations and this integrates all of us onto the same system. Review collected by and hosted on G2.com.

What do you dislike about Track Hospitality Software?

Not enough integration support. Data that was ported over from our previous software was distorted and all had to be adjust individually by hand. Review collected by and hosted on G2.com.

What problems is Track Hospitality Software solving and how is that benefiting you?

Provides uniformity among our multiple companies

Better owner portal available

Better guest portal Review collected by and hosted on G2.com.

Ana C.
AC
Customer Hospitality and Sales Representative
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Track Hospitality Software?

Track is super efficient, automated, organized, and friendly when it comes to looking for reservations and it's also a CRM. Review collected by and hosted on G2.com.

What do you dislike about Track Hospitality Software?

The only thing I would say I dislike is that the reservations tab can be a little more friendly. Review collected by and hosted on G2.com.

Recommendations to others considering Track Hospitality Software:

Please do yourself and your company a favor and start using this amazing software! You won't regret it! Review collected by and hosted on G2.com.

What problems is Track Hospitality Software solving and how is that benefiting you?

Double bookings, billing, unanswered messages! Review collected by and hosted on G2.com.

MC
Director of Paid Search
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Track Hospitality Software?

I like the interface, and how easy it is to navigate through reports Review collected by and hosted on G2.com.

What do you dislike about Track Hospitality Software?

I don't like the lack of API access, and also how tracking phone numbers are difficult to implement on site. Review collected by and hosted on G2.com.

Recommendations to others considering Track Hospitality Software:

Maybe look at navis if it is in your budget Review collected by and hosted on G2.com.

What problems is Track Hospitality Software solving and how is that benefiting you?

Call tracking and making sure we have complete data as to where our calls and revenue are coming from Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Track Hospitality Software?

It is very user friendly. You can do multiple different tasks through on Dashboard. Review collected by and hosted on G2.com.

What do you dislike about Track Hospitality Software?

It is not mobile friendly. I have to use a desk top to access the cloud. Review collected by and hosted on G2.com.

What problems is Track Hospitality Software solving and how is that benefiting you?

I have less applications. They are all in one place. I can also track how well we are treating customers. Review collected by and hosted on G2.com.