Top Producer Pros and Cons

They were extremely patient and understanding. In the end, they were able to solve our problem. We cannot thank you enough for all the help they provided. Michele went above and beyond to guide us through features in TP 8i that allowed us to optimize our use. Review collected by and hosted on G2.com.

TP X takes very long to load as we have too many contacts. For this reason, we have not been able to use Market Snapshot. Review collected by and hosted on G2.com.

The fact that you can track clients and transactions separately is great. Most CRMs only track one or the other. The new X has a great look. The old 8 had great marketing email and mailing letter capabilities that could be timed based on need. Review collected by and hosted on G2.com.

Clients that buy are linked to property as they should be. However, spouses and couples can either be on the same contact record or not. If they are, then only the first contact is filtered to contacts and emails. In other words, if your second contact calls you, it will say the first contact's name. If you separate the contacts, then they are not linked to the same record for use in the 8 ver for the printing of letters. Husbands and wives really should be linked all together with the ability somehow to see each of them individually on your phone and in your email. THIS IS SO FRUSTRATING. TOP PRODUCER SAYS THEY WILL NOT FIX IT.

One of the best parts of the system is print marketing; it looks like they will not move over to the new version. Also, the correction of issues seems to take a long time. Review collected by and hosted on G2.com.

Top Producer has been around for a looooooooong time so they are in touch with the needs of Realtors! Also their support is top notch!! Review collected by and hosted on G2.com.

The original Top Producer feels outdated & clunky, but the new version is right on track!!! Review collected by and hosted on G2.com.

keeping track of the market now in my client's neighborhood. Past clients can see what their neighborhood is doing. I believe this to be a much more valuable tool than a newsletter, and once set up it takes me "0" time to have clients receiving it. I like that it is user-friendly. Review collected by and hosted on G2.com.

I do not see anything at the moment that is not functional and helpful so I do not have anything I do not like. Review collected by and hosted on G2.com.

Being able to send mass emails to separate groups. Tracking what and when I sent a personal note to someone. Review collected by and hosted on G2.com.

Frquency of rotating clients to contact needed to use more people from the database. Review collected by and hosted on G2.com.

Ease of use and library of letters. I really used the expenses tracker quite a bit. Review collected by and hosted on G2.com.

I thought the pricing could be a little more competitive Review collected by and hosted on G2.com.

I love TPX Property Insights, where you can add the favorite homes to a buyer's profile. I also love the follow up reminders and the last touch date. When combined with Market Snapshots, I stay top of mind effortlessly. I will be looking into the calendar option, and add more notes to each lead. Review collected by and hosted on G2.com.

The "old version" was hard to follow and so much went unused. TPX seems to be more user friendly for sure. There was a longer learning curve previously and, like most agents, I haven't found the time to sit and learn. But now there are videos to help navigate through that, and I have found them to be very helpful. Review collected by and hosted on G2.com.

Easily integrates with a lot of the top programs, like Mojo, Spacio, multiple lead sources, Exchange, G Suite, etc. Highly detailed transaction management, much more/better than most of the competitors. TPX now allows better email integration and allows texting. Review collected by and hosted on G2.com.

The overall look and UI of the program feels outdated by 10-15 years. While there are dozens of email programs and templates, many of those feel outdated as well, and the sheer number makes it overwhelming or near impossible to update. Sending email through TP 8i using exchange isn't as secure as it could be, which means a lot of the automated emails and messages will end up in spam for major providers like Google and Outlook. Review collected by and hosted on G2.com.

If I am at the computer, navigating and viewing information about a contact is as easy as thinking about it. Open the page, find the contact, view recent emails, notes, and Review collected by and hosted on G2.com.

The website version is still a little bit behind best practices. It doesn't scale to my new two-in-one touchscreen device running Windows 10 very gracefully so some things in the corners are off screen or underneath my OS task bar. Their website version is in beta and is a work in progress, with functionality still in a 1990s state-of-the-art "8i" system. Review collected by and hosted on G2.com.

Everything is in one window. No need to be clicking back and forward or scrolling up and down or to the sides to get to places or see most info. Compact design that allow and invite you to stay working on it. They hear your suggestions and a couple month later you can see some of these suggestions applied to new updates,

It definitely will be great product once its development completed. Review collected by and hosted on G2.com.

TPX still is in development state and they are every month releasing new updates. You can work with it but there will be some limitation. I am sticking with it and learning along the way and have noticed that they work fast and are focused to understanding users needs. Review collected by and hosted on G2.com.