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Top Producer Reviews & Product Details - Page 3

Top Producer Overview

What is Top Producer?

Top Producer is an all-in-one real estate CRM solution that empowers agents to optimize every aspect of their business from lead generation and nurture to relationship and task management. Take advantage of powerful built-in solutions including full MLS integration and Follow-Up Coach to keep prospects and clients engaged and turn conversations into closes. Also, grow your pipeline with buyers and sellers using social media lead generation, smart farming, automated lead response and more!

Top Producer Details
Languages Supported
English
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Product Description

Top Producer is a cloud-based contact management solution, you’ll be able to manage your business in minutes from any touch screen mobile device or desktop with Top Producers new HTML5 interface.

How do you position yourself against your competitors?

Top Producer helps real estate agents treat buyers and sellers like people, not transactions. The human approach to follow up allows agents to build personal connections with leads and contacts by using valuable insights into your contact behavior and interests. For example, 'Social Insights' automatically syncs any contact to a public profiles so the user can always see updated photos, interests, jobs, locations and more!

Top Producer works to help agents work smarter, not harder. Useful integrations to everyday tools like email, calendar, MLS, text and more are free and unlimited. Additionally, marketing tools like custom signatures, templates and open rate tracking is included to help agents know when to connect.


Seller Details
Year Founded
1982
HQ Location
Richmond, Canada
LinkedIn® Page
www.linkedin.com
230 employees on LinkedIn®

AG
Overview Provided by:

Recent Top Producer Reviews

JC
Jennifer C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Follow up and keeping in touch made easy"
Keeps you in touch with your network without lifting a finger. This means people come to me to get their homes sold or when they're looking to buy ...
Seema S.
SS
Seema S.Small-Business (50 or fewer emp.)
3.5 out of 5
"Excellent Product"
I enjoy that there are reminders automatically entered into the calender to follow up with an client. The customer support is excellent and very ef...
Mike O.
MO
Mike O.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent -- Prompt attention to a very important situation"
I have used Top Producer since before it was online version. It is dependable, has features available for every application I need.
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Top Producer Media

Top Producer Demo - Real Estate Leads
Get a steady stream of affordable leads from social media. Our tested and proven online advertising with automated lead nurture helps you grow your real estate database and close more deals.
Top Producer Demo - Smart Real Estate Farming
Get in front of the top 20% of homeowners that are most likely to sell in the next 12 months. Advanced predictive analytics tell you who is most likely to sell, and automated marketing mailers, Facebook ads and more consistently get you in front of the right people.
Top Producer Demo - Smart Follow-up System
Take the guesswork out of who to contact next with powerful search/sorting capabilities and a personal Follow Up Coach.
Top Producer Demo -  MLS Market Reports
Stay top-of-mind with branded MLS market reports and real-time alerts for new listings, price changes and sold properties.
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Video Reviews

120 Top Producer Reviews

3.1 out of 5
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120 Top Producer Reviews
3.1 out of 5
120 Top Producer Reviews
3.1 out of 5

Top Producer Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Top ProducerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Top Producer?

They were extremely patient and understanding. In the end, they were able to solve our problem. We cannot thank you enough for all the help they provided. Michele went above and beyond to guide us through features in TP 8i that allowed us to optimize our use. Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

TP X takes very long to load as we have too many contacts. For this reason, we have not been able to use Market Snapshot. Review collected by and hosted on G2.com.

What problems is Top Producer solving and how is that benefiting you?

As we are a mega user, we have over 90,000 contacts in TP. Market Snapshot and TP X has not been working as well as we've liked. With that being said, TP 8i is one of the best CRM's and Market Snapshot is a great way for us to stay in contact with our clients. Review collected by and hosted on G2.com.

Response from Mitch Cranson of Top Producer

Thank you for your review, we'll let the support team know they're doing great work!

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Top Producer?

The fact that you can track clients and transactions separately is great. Most CRMs only track one or the other. The new X has a great look. The old 8 had great marketing email and mailing letter capabilities that could be timed based on need. Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

Clients that buy are linked to property as they should be. However, spouses and couples can either be on the same contact record or not. If they are, then only the first contact is filtered to contacts and emails. In other words, if your second contact calls you, it will say the first contact's name. If you separate the contacts, then they are not linked to the same record for use in the 8 ver for the printing of letters. Husbands and wives really should be linked all together with the ability somehow to see each of them individually on your phone and in your email. THIS IS SO FRUSTRATING. TOP PRODUCER SAYS THEY WILL NOT FIX IT.

One of the best parts of the system is print marketing; it looks like they will not move over to the new version. Also, the correction of issues seems to take a long time. Review collected by and hosted on G2.com.

What problems is Top Producer solving and how is that benefiting you?

It solves problem of keeping contact information in order. Review collected by and hosted on G2.com.

Response from Mitch Cranson of Top Producer

Thank you for your review, we appreciate your feedback as we continue to improve our service

Kristen M.
KM
Owner & Lead Agent, Homes By Mason
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Top Producer?

Top Producer has been around for a looooooooong time so they are in touch with the needs of Realtors! Also their support is top notch!! Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

The original Top Producer feels outdated & clunky, but the new version is right on track!!! Review collected by and hosted on G2.com.

What problems is Top Producer solving and how is that benefiting you?

Our goal as a small team is to be able to do as much as our lead gen as possible inside of our CRM without having to go elsewhere and possibly get distracted. We LOVE the integrations with our gmail AND our calendar plus the ability to text directly from a contact - we are able to be much better focused during lead gen without having to leave TP! Review collected by and hosted on G2.com.

Response from Mitch Cranson of Top Producer

Thank you for your review Kristen, all the best!

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Top Producer?

keeping track of the market now in my client's neighborhood. Past clients can see what their neighborhood is doing. I believe this to be a much more valuable tool than a newsletter, and once set up it takes me "0" time to have clients receiving it. I like that it is user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

I do not see anything at the moment that is not functional and helpful so I do not have anything I do not like. Review collected by and hosted on G2.com.

What problems is Top Producer solving and how is that benefiting you?

I am reducing the amount of work for me to offer productive and useful tools to my clients and to keep me current with all new prospects. Review collected by and hosted on G2.com.

Response from Mitch Cranson of Top Producer

Thank you for your review!

Shanna B.
SB
Citizen
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Top Producer?

Being able to send mass emails to separate groups. Tracking what and when I sent a personal note to someone. Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

Frquency of rotating clients to contact needed to use more people from the database. Review collected by and hosted on G2.com.

Recommendations to others considering Top Producer:

Start now and be able to maintain an accurate, useful database Staying in touch with clients is the best way to build your business. Review collected by and hosted on G2.com.

What problems is Top Producer solving and how is that benefiting you?

Complete database and reminders of who I need to contact next. Review collected by and hosted on G2.com.

Response from Mitch Cranson of Top Producer

Thank you for your review, stay tuned for even more email marketing tools!

Gary E.
GE
Broker
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Top Producer?

Ease of use and library of letters. I really used the expenses tracker quite a bit. Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

I thought the pricing could be a little more competitive Review collected by and hosted on G2.com.

What problems is Top Producer solving and how is that benefiting you?

Keeping track and communicating with clients is super easy Review collected by and hosted on G2.com.

Katrina H.
KH
Real Estate Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Top Producer?

I love TPX Property Insights, where you can add the favorite homes to a buyer's profile. I also love the follow up reminders and the last touch date. When combined with Market Snapshots, I stay top of mind effortlessly. I will be looking into the calendar option, and add more notes to each lead. Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

The "old version" was hard to follow and so much went unused. TPX seems to be more user friendly for sure. There was a longer learning curve previously and, like most agents, I haven't found the time to sit and learn. But now there are videos to help navigate through that, and I have found them to be very helpful. Review collected by and hosted on G2.com.

What problems is Top Producer solving and how is that benefiting you?

TPX and Market Snapshot combined have allowed me to stay top of mind. It's like allowing them (buyers) to make changes to their personalized search when their needs change, so their needs are met immediately. Plus, it reminds me to reach back out when I get busy on other projects. Review collected by and hosted on G2.com.

Response from Mitch Cranson of Top Producer

Thanks for your feedback Katrina!

Glad to hear your a fan of the new Top Producer X integration with Market Snapshot Reports

Let's build some relationships!

Josh M.
JM
Cyber Systems Operations
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Top Producer?

Easily integrates with a lot of the top programs, like Mojo, Spacio, multiple lead sources, Exchange, G Suite, etc. Highly detailed transaction management, much more/better than most of the competitors. TPX now allows better email integration and allows texting. Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

The overall look and UI of the program feels outdated by 10-15 years. While there are dozens of email programs and templates, many of those feel outdated as well, and the sheer number makes it overwhelming or near impossible to update. Sending email through TP 8i using exchange isn't as secure as it could be, which means a lot of the automated emails and messages will end up in spam for major providers like Google and Outlook. Review collected by and hosted on G2.com.

Recommendations to others considering Top Producer:

If you've tried it in the past and haven't liked it because of the clunky look, they're doing a lot of things to bring TPX up to par with the other CRM's. TP has actually been a 2nd or supplemental CRM that I've used because it has great tracking and follow up features, but other CRM's just have a better overall look and feel, better templates, etc. But unfortunately where other CRM's have the look, TP hands down wins in integrations with other programs. I'm looking forward to what TPX will bring. Review collected by and hosted on G2.com.

What problems is Top Producer solving and how is that benefiting you?

Transaction management is built FOR real estate. Other programs and platforms are more business generic, but here you can track commissions, closings, pendings, all listings, all while fully integrating with MLS. Review collected by and hosted on G2.com.

Response from Mitch Cranson of Top Producer

Thank you for your feedback Josh!

Eliminating email spam is one of the primary goals in the new Top Producer X. It's why we integrate directly with your personal email provider and track email open rates. Have you given it a try?

Look forward to building relationships with you!

TD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Top Producer?

If I am at the computer, navigating and viewing information about a contact is as easy as thinking about it. Open the page, find the contact, view recent emails, notes, and Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

The website version is still a little bit behind best practices. It doesn't scale to my new two-in-one touchscreen device running Windows 10 very gracefully so some things in the corners are off screen or underneath my OS task bar. Their website version is in beta and is a work in progress, with functionality still in a 1990s state-of-the-art "8i" system. Review collected by and hosted on G2.com.

What problems is Top Producer solving and how is that benefiting you?

I need a method to manage contacts and record when I spoke to who about what. With Top Producer X, my contact information is organized and I enjoy using the system. Having an easy-to-navigate delightful CRM makes spending a few hours each day prospecting a lot easier. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Top Producer?

Everything is in one window. No need to be clicking back and forward or scrolling up and down or to the sides to get to places or see most info. Compact design that allow and invite you to stay working on it. They hear your suggestions and a couple month later you can see some of these suggestions applied to new updates,

It definitely will be great product once its development completed. Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

TPX still is in development state and they are every month releasing new updates. You can work with it but there will be some limitation. I am sticking with it and learning along the way and have noticed that they work fast and are focused to understanding users needs. Review collected by and hosted on G2.com.

Recommendations to others considering Top Producer:

If you have a strong database with another software, wait for TPX to be more advance and then jump on it. It is and will be a Great CRM. If you are new or have a small database, you can make the change now to TPX and learn while they develop it. Once the product is fully developed is going to be a breeze for you. Review collected by and hosted on G2.com.

What problems is Top Producer solving and how is that benefiting you?

I have suggested to make some changes to some functions within the CRM that are common sense for our Real Estate business. I think they should do a round table meeting with current users to understand better some areas of the business so they can adapt better our needs. However, I understand that the codes and legal requirements may change from state to state so for this reason I think they should try to focus on leaving open all functions for customization so each of us can adapt the CRM to our local needs. Review collected by and hosted on G2.com.