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Top Producer Reviews & Product Details

Seema S.
SS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Top Producer?

I enjoy that there are reminders automatically entered into the calender to follow up with an client. The customer support is excellent and very efficient! Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

I wish there was a mobile app for Top Producer and also one that can tell you a location of a client on the app so a popby can be done. Review collected by and hosted on G2.com.

What problems is Top Producer solving and how is that benefiting you?

ease of following up Review collected by and hosted on G2.com.

Top Producer Overview

What is Top Producer?

Top Producer is an all-in-one real estate CRM solution that empowers agents to optimize every aspect of their business from lead generation and nurture to relationship and task management. Take advantage of powerful built-in solutions including full MLS integration and Follow-Up Coach to keep prospects and clients engaged and turn conversations into closes. Also, grow your pipeline with buyers and sellers using social media lead generation, smart farming, automated lead response and more!

Top Producer Details
Languages Supported
English
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Product Description

Top Producer is a cloud-based contact management solution, you’ll be able to manage your business in minutes from any touch screen mobile device or desktop with Top Producers new HTML5 interface.

How do you position yourself against your competitors?

Top Producer helps real estate agents treat buyers and sellers like people, not transactions. The human approach to follow up allows agents to build personal connections with leads and contacts by using valuable insights into your contact behavior and interests. For example, 'Social Insights' automatically syncs any contact to a public profiles so the user can always see updated photos, interests, jobs, locations and more!

Top Producer works to help agents work smarter, not harder. Useful integrations to everyday tools like email, calendar, MLS, text and more are free and unlimited. Additionally, marketing tools like custom signatures, templates and open rate tracking is included to help agents know when to connect.


Seller Details
Year Founded
1982
HQ Location
Richmond, Canada
LinkedIn® Page
www.linkedin.com
230 employees on LinkedIn®

AG
Overview Provided by:

Recent Top Producer Reviews

JC
Jennifer C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Follow up and keeping in touch made easy"
Keeps you in touch with your network without lifting a finger. This means people come to me to get their homes sold or when they're looking to buy ...
Seema S.
SS
Seema S.Small-Business (50 or fewer emp.)
3.5 out of 5
"Excellent Product"
I enjoy that there are reminders automatically entered into the calender to follow up with an client. The customer support is excellent and very ef...
Mike O.
MO
Mike O.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent -- Prompt attention to a very important situation"
I have used Top Producer since before it was online version. It is dependable, has features available for every application I need.
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Top Producer Media

Top Producer Demo - Real Estate Leads
Get a steady stream of affordable leads from social media. Our tested and proven online advertising with automated lead nurture helps you grow your real estate database and close more deals.
Top Producer Demo - Smart Real Estate Farming
Get in front of the top 20% of homeowners that are most likely to sell in the next 12 months. Advanced predictive analytics tell you who is most likely to sell, and automated marketing mailers, Facebook ads and more consistently get you in front of the right people.
Top Producer Demo - Smart Follow-up System
Take the guesswork out of who to contact next with powerful search/sorting capabilities and a personal Follow Up Coach.
Top Producer Demo -  MLS Market Reports
Stay top-of-mind with branded MLS market reports and real-time alerts for new listings, price changes and sold properties.
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Video Reviews

119 out of 120 Total Reviews for Top Producer

3.1 out of 5
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119 out of 120 Total Reviews for Top Producer
3.1 out of 5
119 out of 120 Total Reviews for Top Producer
3.1 out of 5

Top Producer Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Top ProducerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JC
Sales Rep
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Top Producer?

Keeps you in touch with your network without lifting a finger. This means people come to me to get their homes sold or when they're looking to buy even sometimes when I forgot I had automated touchpoints being sent periodically to them! Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

The look of market snapshot could be modernized. Love that feature but it could use a facelift. Review collected by and hosted on G2.com.

What problems is Top Producer solving and how is that benefiting you?

Get's me more leads so I'm constantly talking to new people, but also the CRM follows up on those leads so I don't have to do too much leg work. Review collected by and hosted on G2.com.

Mike O.
MO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Top Producer?

I have used Top Producer since before it was online version. It is dependable, has features available for every application I need. Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

I can't think of one thing I dislike. I have been introduced to other CRM programs, I always come back to Top Producer. Review collected by and hosted on G2.com.

What problems is Top Producer solving and how is that benefiting you?

Call scheduling, appointment scheduling, mass communications are the three things I use most. Review collected by and hosted on G2.com.

Alley P.
AP
Closing Coordinator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Top Producer?

The platform is excellent and easy to use

Helps us track our past and current clients

Tabs to focus on what is important to us in our database Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

What is to dislike??? Maybe more drop down menus for more than one mobile number or an easier way to close out a transaction without making a ficticious number of a client you are not working with (I know that was being addressed) MLS#'s search that are outside of your board, because we have several in MI. Review collected by and hosted on G2.com.

Recommendations to others considering Top Producer:

The CRM platform is an easy way to keep track of everything all in one place. No need to have other outlets. If you follow up daily, it becomes easier to keep track of the buyers, their needs, and once a sale or transaction is underway, you can keep track of that as well. There is a built-in task list you can utilize or customize your own. Review collected by and hosted on G2.com.

What problems is Top Producer solving and how is that benefiting you?

The insights are a fantastic way to keep track of the client's needs! It was difficult to remember what clients looked at which property and if they liked it or didn't like is for one reason or another, notes are easly to keep track of specific needs Review collected by and hosted on G2.com.

Response from Mitch Cranson of Top Producer

Thank you for your review Alley, we really appreciate all your feedback

Corinna L.
CL
Real Estate Agent
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Top Producer?

At this stage in my career, I don't find anything helpful about this software. Would not recommend. Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

There is a lot that I dislike about TopProducer. I do not think that it is very useful when you are first starting and I think it is a giant waste of money. The biggest reason that I am disappointed is that they do not let you out of your contract, which you are locked in for $60/month for 12 months. Review collected by and hosted on G2.com.

What problems is Top Producer solving and how is that benefiting you?

None. TopProducer does not solve any of my problems and I would not recommend this to anyone that is starting out in Real Estate. Really wish that I would not have been talked into this software. Review collected by and hosted on G2.com.

Celeste O.
CO
Listing Specialist (sorta retired)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Top Producer?

I have used Top Producer for 25+ years. You can capture leads, stay organized, manage the database, and follow up automatically w/emails and letters effectively. It has a series of reports that you can print to keep track of your business. I only use the CRM portion of the software. Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

Loved the program but they just increased their monthly fee by 50%. Review collected by and hosted on G2.com.

What problems is Top Producer solving and how is that benefiting you?

None that I am aware of. Review collected by and hosted on G2.com.

Nick N.
NN
Real Estate Agent
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Top Producer?

Their customer support is top shelf! I've worked with other CRM's in my career and have always felt like a small fish in a big pond, frustrated when I couldn't get personalized help. The crew at Top Producer not only created a personalized support experience for me, they go out of their way to make me feel valued and appreciated as a customer. They listen to your suggestions for an even better experience and bring it to life! Their training is awesome too! Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

My MLS didn't fully integrate with TP so I had to cancel my Market Snapshot, as it wasn't doing what I wished for it to do. But the team at TP refunded me for my payment as requested, and I'm happy with that. I plan on checking in with that again at a later date. Review collected by and hosted on G2.com.

Recommendations to others considering Top Producer:

I have been with other companies that offer CRM tools like this one, and Top Producer has met and exceeded every one. This company has one of the most robust customer service models of companies I've worked with, and I'm confident every day that if I need something from them, they're right there to help. That means a lot to me. I'm proud to be a valued customer. Review collected by and hosted on G2.com.

What problems is Top Producer solving and how is that benefiting you?

I'm keeping on top of my referrals, leads, current clients, past clients, which is integral to a successful career in Real Estate and staying relevant. This CRM is the first item I open in the morning, and every day I work more and more directly through Top Producer. Review collected by and hosted on G2.com.

Terri and Paul G.
TG
Associate Brokers
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Top Producer?

This is a complete CRM that I have used for 28 years. It is user-friendly, intuitive and well thought out. It simply works. I don't think it has any serious competitors. Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

Lack of a conversion routine for people retiring. This is a great opportunity for the company to offer additional benefits. Review collected by and hosted on G2.com.

Recommendations to others considering Top Producer:

This is the best and most important money you will spend for your career Review collected by and hosted on G2.com.

What problems is Top Producer solving and how is that benefiting you?

I have made several million dollars with this program. Staying in touch with prior customers over the years was a key. I have been more productive and consistent. Review collected by and hosted on G2.com.

Jeanette K.
JK
Real estate Broker
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Top Producer?

I like the interconnection. Manage listings connecting the listing parties. With one click, I can email one or more listing parties at the same time. When I delete emails from the box, they are still attached to the file. Notes added to the parties or the listing are in one place. Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

Each time Top Producer upgrades, I lose a feature I liked. It usually means I must learn to do something a different way. Eventually, I usually don't hate it so much. Review collected by and hosted on G2.com.

What problems is Top Producer solving and how is that benefiting you?

I am one year post stroke. It affected my memory. Thank God for my notes in Top Producer. Because of Top Producer, I know exactly where I left off with each client and prospect, past and present. Review collected by and hosted on G2.com.

Jimmy D D.
JD
realtor/broker
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
(Original )Information
What do you like best about Top Producer?

It is easy to use and we have been with Top Producer for 20 years and as a real estate Agent in Middle Tn for 26 years I highly recommend it Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

there is nothing I dislike about this product Review collected by and hosted on G2.com.

Recommendations to others considering Top Producer:

it is so easy to use and they are alway available to help Review collected by and hosted on G2.com.

What problems is Top Producer solving and how is that benefiting you?

It helps us keep track of our past clients Review collected by and hosted on G2.com.

Linda B.
LB
Reator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Top Producer?

That Top Producer is my business in front of me - and I work from it - keeps me organized and on track! Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

The odd transition from Top Producer CRM to Top Producer X Review collected by and hosted on G2.com.

Recommendations to others considering Top Producer:

Stick with it - it works. Review collected by and hosted on G2.com.

What problems is Top Producer solving and how is that benefiting you?

Keeping myself organized My business organized Review collected by and hosted on G2.com.